Melbet  

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Rated 1 out of 5 stars

I have been working with Melbet as an affiliate for a long time and have been consistently bringing real traffic. Currently, I manage 7–8 Telegram channels without using any brand names,... See more

Company replied

Rated 1 out of 5 stars

Scam alert I was using melbet since 5 years _ earlier I was losing high and winning only 1k or 2k then melbet has given withdrawal- suddenly I won and made a withdrawal request on 30th Apri... See more

Company replied

Rated 1 out of 5 stars

Title: Deposit approved but not credited - ID: 1628278643 Message: I am writing this to report a serious delay and unprofessional behavior by MelBet. I deposited 100 MAD via Saham Bank (Ref: 21338... See more

Company replied

Rated 1 out of 5 stars

Imagine this. You deposit money into your account. The funds never reach your gaming balance. You contact support. You send countless emails. Replies are rare. When they do respond, they... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was scammed by the Milbet platform

Peace be upon you. This is Abu Bilal Al-Amsh, who plays with you on the MailBeat platform. He visited it because of fraud and a serious health issue. He is currently at the doctor's office, and therefore I will be forced to take legal action against anyone working with you. I will go to CIH Bank and the money that was sent to the accounts of those working with you. I will take decisive action against you, and I am a man of law. I will go to the police this morning to the public prosecutor and explain everything. I have a medical certificate for my serious health issue because you defrauded me of and $47,100. Therefore, I will be forced to take drastic measures, and I will publicize this in the Moroccan media, on Facebook, Instagram, TikTok, and everywhere else. I will publish everything with you, and I will, God willing, ban the company from Morocco. Therefore, I will ask the public prosecutor to take appropriate measures against you. I spoke with him, and I am his father. I was the one who took the pictures yesterday, the one who sent the pictures with the bank card, the account, and everything else. You closed the account and blocked them. Regarding money and everything, I will have to make some bad decisions tomorrow. I will send you everything via email and follow up with the people who work with you. I will go to the headquarters of SIAS Bank and send them the bank accounts, and they will host them at the police station. Therefore, I ask you to make a good decision with him. He is in the doctor and not in good health. This is unacceptable

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Unfair revenue share cut from 45% to 10%

I have been working with Melbet as an affiliate for a long time and have been consistently bringing real traffic.

Currently, I manage 7–8 Telegram channels without using any brand names, and the majority of my traffic comes from these non-branded sources.

However, my revenue share was suddenly reduced to 10%, based only on one small channel that had the Melbet brand name. This channel is not active anymore and does not generate any traffic.

It is unfair to ignore the traffic coming from multiple non-branded channels and focus only on one minor issue.

In my opinion, this approach shows that the company is willing to reduce partner earnings over minor reasons, which can lead to losing long-term affiliates.

I have proof of all my non-branded traffic sources and can provide links to 7–8 channels if needed.

I am still waiting for a fair resolution. At this point, I cannot recommend this affiliate program to others.

4 May 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Doni!

We’re sorry to hear about your experience.

To assist you further and ensure a thorough investigation, we kindly ask that you contact our support team directly at support@melbetaffiliates.com.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Review:

Review:
My Melbet account (ID: 1640773681) has been blocked without any valid reason. I have a total balance of 212,405 PKR in my account which I am unable to withdraw. I have contacted support multiple times and even reached out to the license provider, but no solution has been provided yet. This is completely unfair. I want my funds to be released immediately. Be careful with this site!
Regards,
Aamir Khan. ....
I have already provided all video proofs to your team members Asan, Shazia, Taiyab, Bilal, Farman, and Shafqat (Game ID: 1640773681). If needed, I can upload all these proofs here on Trustpilot as well to show everyone. Stop the excuses, release my balance, and unblock my account immediately!

Regards,
Aamir Khan.....
Dear Melbet Team,
I am sending you the video evidence on this live chat as well. My Game ID is 1640773681, and you can clearly see that my balance is 212,405.6 PKR.
It is extremely frustrating that you claim my account is fine while I am facing constant issues. My two withdrawals of 3,000 PKR each from April 19th (03:23 PM and 03:25 PM) are still pending. Moreover, I cannot use my remaining balance to play games as it gives an error, and I cannot withdraw it either.
Stop giving me excuses. If there are no restrictions, then why am I unable to access my funds? This is a serious technical block on your end. I demand that you process my pending withdrawals and fix my account access immediately.
I have provided all the proof, now tell me exactly when will this be resolved? I am waiting for your immediate action.
Regards,
Aamir Khan"

4 May 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Aamir!

We apologize for the inconvenience with your account and understand your concern.

Thank you for sharing the details about this situation. We will contact the relevant team to investigate the account block. We appreciate your patience while we complete this process.

If you need further information or would like to provide us with additional details about your case, please write to us at complaints@melbet.team.

Best regards,
Melbet team.

Update: Thank you for your patience while we checked the status of your account with the relevant team. We have been informed that your account is not blocked or restricted.

Please remember that if you experience any issues or have any requests, you can contact the support team via the chat available on the website.

Rated 1 out of 5 stars

This is fully scam platform.

This is fully scam platform.. i play in this platform past 6 month my deposit not credited in my gaming id ... This website is very worst then customer care is also very very worst.. don't bet this platform

3 May 2026
Unprompted review
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Reply from Melbet

Hello, Arun!

We’re sorry to hear about your experience and understand your concern.

As previously mentioned, to assist you with your deposit issue, we kindly ask you to send the required details: account ID, registered email address, country, date, time, amount, payment method, transaction ID, and a screenshot of the payment to complaints@melbet.team so our team can review your case.

We’re ready to help once we receive the necessary information.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Scam alert I was using melbet since 5…

Scam alert I was using melbet since 5 years _ earlier I was losing high and winning only 1k or 2k then melbet has given withdrawal- suddenly I won and made a withdrawal request on 30th April for 15000 which is yet to be credited and every time I am raising query it is being closed stating payment already done. Have sent bank statement as well still there is no resolution. Also chat support is automated they don't listen just reply raise a query on your own which is already done.

Withdrawal request no : 4782324955
Account id : 204800749
Query against raised query no : 16296439
Amount : 15000
Time : 30- 04-2026 ( 02:17 AM )

Still Looking for solution here.

Also all the withdrawal option has been removed so that I cannot withdraw anything from already amount in my I'd

30 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Sachin!

We apologize for the inconvenience with your withdrawal and understand your concern.

Thank you for sharing the details of this situation. We will contact the relevant team to investigate your withdrawal and the availability of payment methods. We appreciate your patience while we complete this process.

If you need further information or would like to provide us with additional details about your case, please write to us at complaints@melbet.team.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Don't trust melbet it's froud apps…

Don't trust melbet it's froud apps .don't put money in melbet app.fake support team .i have follup last 10 day but my winning money is not show in my account.my account no 1649159279

2 May 2026
Unprompted review
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Reply from Melbet

Hello, Santosh!

We’re sorry to hear about your experience.

To help us better understand the issue, please provide more details about your situation, including a brief explanation of the problem you are facing, along with your registered email address and country.

Alternatively, you may send all the requested information directly to our Support Team at complaints@melbet.team.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Deposit approved (GREEN status) but money not added to ID 1628278643

Title: Deposit approved but not credited - ID: 1628278643
Message:
I am writing this to report a serious delay and unprofessional behavior by MelBet. I deposited 100 MAD via Saham Bank (Ref: 21338208131). After a long struggle, the technical department reviewed my video and receipt and officially updated the status to "Reviewed" (GREEN status) under Ticket: 16010009.
However, the Finance Department is still refusing to credit my account, and the transaction history strangely shows "Rejected" while the inquiry shows "Approved". This is clear manipulation and a technical failure on their side.
I have all the proofs (Video, Receipt, and Green Status screenshot). I demand my 100 MAD to be credited immediately to my ID: 1628278643. I will not change this 1-star review until the issue is resolved.

25 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Monem,

We are sorry to hear that you have faced an issue with a deposit.

To investigate the case, please contact our Support team at processing@ar.melbet.com.

Best regards,
Melbet team

Rated 1 out of 5 stars

This website is shit I went through all…

This website is shit I went through all the process of verification got verified and now my odds are refuced by 50% compared to when I’m not logged in. Imaging displaying 1.87 odd when logged out and displaying 1.48 odd when logged in

29 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Joe,

We understand your concern.

Please be informed that the Security Department reserves the full right to apply certain restrictions to user accounts accorging to our Terms and Conditions.

We kindly recommend continuing to use your account as usual, as the applied limitations are not permanent and your betting limits or odds may be reviewed and increased in the future.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Melbet is withholding $4,220.77 of my winnings - Manual rejections for 6 days

I am a verified user (ID: 827048497). I have a balance of $4,220.77 that I won fairly. On April 23, I successfully withdrew $1,250 via ACLEDA Bank. However, for the last 6 days, every withdrawal request has been manually 'Rejected by Operator.

Even when I follow the support agent's advice to request small amounts ($100), they still reject it. They have also removed the ACLEDA withdrawal option from my account while keeping it available for deposits. This is a clear scam tactic to stop winners from cashing out. I have emailed Security and Info departments with full proof, but they are ignoring my messages. Give me my money!

UUPDATE (April 29): I have received your response. I have just sent all 7 requested details, including my bank statement and screenshots of the manually rejected transactions, to your complaints department as instructed. I am waiting for an immediate resolution and the release of my $4,220.77. User ID: 827048497.

23 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Hong,

We’re sorry to hear about the issue you’ve experienced with your withdrawal.

To investigate the matter thoroughly, could you please provide the following details:

Email address used to create your account
Bank account number
Screenshot of the withdrawal request from your Melbet account
Bank statement
Date and time of the withdrawal request
Country of residence
Withdrawal amount.

Alternatively, you may send all the requested information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet restricted my betting account…

Melbet restricted my betting account after I deposited 1,000,000 KZT.

I immediately submitted all required verification documents, but my account has been under review for more than 40 days.

There is no real progress or timeline. Support only replies with repetitive messages like “your case is in queue,” without any explanation or resolution.

I cannot place bets or fully use my account, while my funds are effectively frozen.

This is a very slow, non-transparent process with no proper communication from the company.

I am still waiting for a fair resolution.

1 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Selim,

We understand your concern.

Please note that as part of our security procedures, our Security Service may request identification documents and information related to your account activity, including deposits and withdrawals, in order to complete the verification process.

At present, your account is undergoing verification.

We appreciate your patience and understanding during this process.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Bonus not credited despite all requirements met

Dear Team!

I want to believe the competent team will look into my query as soon as possible. As a regular customer on your platform, it is very disheartening to rely on unfulfilled rules set by you!

I met all the required requirements to avail a bonus that was generated by your system, but disappointingly, is it over a year now waiting for the amount to be credited. I tried to encage customer care, but nothing came out of that and I simply wasted my time.

This is my account ID : 718749751

20 May 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Louis,

We’re sorry to hear about the issue you’ve encountered.

To assist with our investigation, please provide the following information:

The email address used to create your account
Your country of residence
The name of the bonus in question.

Alternatively, you may send all the requested details directly to our Support team at complaints@melbet.team.

We’ll do our best to review your case and get back to you promptly.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I am extremely disappointed with MelBet…

I am extremely disappointed with MelBet and how they treat loyal customers.

My account number is 850407237.

I have been an active user for a long time, making frequent and significant deposits. However, I later discovered that my account was set to receive cashback based on balance instead of placed bets — something that was never clearly explained to me.

Because of this, I received very few promo points despite my high level of activity and continuous deposits. When I contacted support and requested a fair review or compensation, my request was completely rejected without any flexibility or consideration.

They keep saying the system is “automated” and “final,” but this does not justify the lack of transparency or fairness. A serious platform should value loyal customers instead of hiding behind system limitations.

This experience has been very frustrating and disappointing. I expected much better treatment.

Based on my experience, I do not recommend MelBet.

UPDATE:

MelBet has responded asking me to contact their support via email again.

However, I have already contacted their support multiple times without any solution. Redirecting me again does not solve the issue and only delays it.

I am still waiting for a fair and transparent resolution regarding my account and cashback settings.

31 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Zine,

We are sorry to hear about your experience.

To allow us to investigate this matter further, please contact our Support Team at info-en@melbet.com.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Funds Taken, No Credit or Refund

Imagine this.

You deposit money into your account. The funds never reach your gaming balance.

You contact support. You send countless emails. Replies are rare. When they do respond, they promise a refund. It never comes.

You post your experience on Trustpilot. They reply and ask you to email complaints @ melbet.team. You do it immediately. Still no resolution.

How would you rate this experience?

Misleading. Unreliable. Crooked.

Account: 1429404517

4 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello A User,

We understand your concern.

Please be informed that the deposit was made using your eSewa wallet details via Nabil Bank mobile banking. Unfortunately, the payment provider was unable to process and credit the funds to your account.

To resolve the matter, the provider requested the wallet details in order to proceed with a refund. Our Support Team promptly supplied the required information, and we are pleased to inform you that the funds have now been successfully returned to your wallet.

Best regards,
Melbet Team

Rated 1 out of 5 stars

My 35K is stuck with the company for no…

My 35K is stuck with the company for no reason I have provided them with all the required need still they are not allowing me to access my account I really want to take them to highest court of the world

.......

That is all excuse you have not to give my money

I will make sure i will sue you guys to the highest court

Tell me here what do you need i am ready to provide whatever documents you need

21 October 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Karan,

Your account has been blocked in accordance with our Terms and Conditions. Following the completion of the verification process, a decision was made to restrict your gaming account.

All relevant information has already been communicated to you via previous email correspondence.

Thank you for your understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet account id - 1617720233

Melbet account id - 1617720233
I deposited 200 riyal using barq app to the provided account details.
The transection was successful and money debited from my account.
But money didn't credited on my melbet wallet.
I raised a complaint.
I sent many mails.
Provided all the documents.
It's been 3 days already
Still my issue not resolved.
I don't know where the hell is my money.
Either credit it on my account or refund it to my bank.
But i feel like fraud. They scammed my 200 riyal. Maybe the agent. Or the company is theft.
I used to love this website. Easy game play, good odds, easy diposit and withdrawal.
I suggested it to many my friends.
But after this case i no longer trust this website.
And i say this to all. I'm a youtuber. I'll make a complete video about this metter.
200 is not a big amount. But the thing is. Trust matters.

2 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sam,

We are sorry to hear about the issue with your deposit.

To assist with the investigation, please contact our Support team at processing@ar.melbet.com. Our team will review your case and provide further assistance.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Withdrawal problem – 14000 DZD not received

I had a very bad experience with Melbet.

I requested a withdrawal of 14000 DZD, but the money has not been received for more than 20 days.

They kept asking for multiple verifications. I provided everything, including a video from my BaridiMob bank app, which contains sensitive personal information.

Despite this, they continue to delay and ask for more unnecessary proofs.

This behavior looks like intentional delay to avoid paying users.

If my withdrawal is not processed immediately, I will escalate this case further and publish all evidence publicly.

I do not recommend this platform.

30 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sajed,

We’re sorry to hear that you’ve encountered an issue with the verification process.

To help us investigate the matter, please kindly provide the following details:

The email address used to create your account
Your account ID
Your country of residence.

Alternatively, you may send the requested information directly to our Support Team at complaints@melbet.team.

Thank you for your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Hello

Hello, the problem persists and I am still waiting. Please help me get my money back and hold this fraudulent agent and anyone who assists him accountable.

14 February 2026
Unprompted review
Melbet  logo

Reply from Melbet

Dear Nourhan,

We’re sorry to hear about the issue you’ve experienced.

Kindly contact our Support team at info-ar@melbet.com. Rest assured that your case will be carefully reviewed, and our team will get back to you as soon as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

scammer

scammer. i pay already 7 days ago they don't give my deposit amount on my gaming account. no one reply me

21 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Dear Rahat,

We regret the inconvenience you’ve experienced with your deposit.

To help us resolve this issue, please reach out to our Support Team at processing@ar.melbet.com. Our team will review your case and assist you as soon as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Blocked Account 1468348711

I am from Morocco and I want to share my experience with Melbet.

My account (ID: 1468348711) was suddenly closed after I contacted the Security Department, without any clear reason. I did NOT withdraw my funds, and there is still a remaining balance of 3997 MAD in my account, which is only my deposited money.

I provided all the requested documents, including a selfie with my ID and the security email visible, as well as my bank statement, but my account was still blocked.

After the account was closed, I lost access to my balance and was unable to withdraw it.

I kindly ask Melbet to review my case, provide proof if any withdrawal was made, and allow me to withdraw my deposited funds.

Account ID: 1468348711

28 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Youssef,

Please be informed that your account is blocked due to a violation of our policy regarding multiple account registrations.

Please note that maintaining more than one account is strictly prohibited under our Terms and Conditions. As a result, we are unable to continue our cooperation.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

I have been trying to verify my account…

I have been trying to verify my account (ID: 1607794175) for days. I provided all the requested documents, including the selfie with my ID and the security email visible, yet I am only receiving automated responses. My funds are being held without a valid reason despite my full compliance with their security requirements. I need an immediate manual review and my account to be unlocked. This is very unprofessional."
Update: It's Monday and still no response or resolution for my account 1607794175. My money is still held. This is unacceptable

29 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello محمد حماده,

Please be informed that the image you submitted appears to be compressed and does not meet the required quality standards for verification. Kindly send a new selfie in high resolution, ensuring that all details are clearly visible.

This will help us proceed with the verification process without delays.

Thank you for your cooperation.

Best regards,
Melbet Team

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