Medicash is overall great, I've had their service for a few years and it's really nice to have a health plan where I don't need to fuss over referrals, pre-auths or figuring out who's in my networ... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medicash manage claims in an efficient, prompt manner. Using the online claims form is easier to complete and upload onto it relevant documents required. The money is paid into my bank account and inv... See more
Company replied
The last company I worked for you automatically had Medicash as one of your perks, different levels for each grade. I carried it on after I left paying monthly and it is so convenient, I’m on the bas... See more
Company replied
I have had a Medicash for the best part of 8/9 years. Affordable monthly payments covers you for a daily rate whether it’s for dentistry, hospital stays, opticians and much more. The app is very easy... See more
Company replied
Company details
Written by the company
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Contact info
One Derby Square, L2 1AB, Liverpool, United Kingdom
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4.6
Excellent
6K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been a member for at least 50…
I have been a member for at least 50 years.Cheshire county gave every teacher the chance to join and the money was taken from our pay direct to Medicash.
They have never let me down.
24 April 2026
Unprompted review
Easy to use claims process that works.
24 April 2026
Unprompted review
Reply from Medicash
Hi Ant,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Was frustrated as couldn't log into my…
Was frustrated as couldn't log into my account. On calling your helpline the. Young man managed to help me through this issue. Very helpful young man. Thank you.
24 April 2026
Unprompted review
Reply from Medicash
Hi Kate,
Thank you for your 5* review! It's great to hear your positive feedback and that your issue was sorted.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
An amazing fast efficient service
An amazing fast efficient service, love it
24 April 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
Fairly quick and very efficient
Fairly quick and very efficient. Well worth the money.
21 April 2026
Unprompted review
Reply from Medicash
Hi Marie,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
It was really easy to process claim and…
It was really easy to process claim and it was settled quickly
14 April 2026
Unprompted review
Reply from Medicash
Hi Elizabeth,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Great company
Great company. I have never had any problems with claims. Everything is dealt with electronically and is fast and efficient. Payments are made promptly. The few times I have called the customer line my issues have been dealt with quickly and the staff were helpful and friendly.
2 March 2026
Unprompted review
Reply from Medicash
Hi Lorraine,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process fast and efficient.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Been with Medicash since the Penny in…
Been with Medicash since the Penny in the Pound days, over 50 years. Never had an issue. Would recommend to everyone.
23 April 2026
Unprompted review
Reply from Medicash
Hi Frank,
Thank you for your 5* review! We're delighted to hear that you've been with us for over 50 years.
We look forward to processing your next claim.
Kind regards,
Hannah
Hardly let you claim for anything
Hardly let you claim for anything. Cannot claim for immediate family unless you’re married and have children. No good if you’re single.
1 April 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
Reply from Medicash
Hi Stephen,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Online claims are fast and efficient.
13 April 2026
Unprompted review
Reply from Medicash
Hi Wendy,
Thank you for your 5* review! It's great to hear that you're finding our claiming process fast and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
I can’t praise the Medicash Team…
I can’t praise the Medicash Team enough. I have been with them now since I first started working back in the early eighties.
The system has changed a lot and the new way of filing a claim is simple and efficient.
If ever I need to call and ask a question or need information, the staff are always most helpful and easy to talk to.
Well done. Wish all organisations ran this way .😊
2 April 2026
Unprompted review
Reply from Medicash
Hi Liz,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple and efficient and that you've been with us for such a long time.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
The website is easy to use and very…
The website is easy to use and very easy to follow and the payments are in your bank within a few days. Excellent service we have been with them for many many years.
23 April 2026
Unprompted review
Reply from Medicash
Hi Sharon,
Thank you for your 5* review! We're delighted to hear that you're finding our website easy to use and that you've been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
Of claim was easy
Our claim was easy to do after a couple of attempts then we received an e.mail to say received which is good and payment was made with in a couple of days may be the worst part was the receipt it was pretty long and to try a photo do we could send it
25 March 2026
Unprompted review
Reply from Medicash
Hi Pattie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Reply from Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy straightforward claim notification…
Easy straightforward claim notification and settlement
16 February 2026
Unprompted review
Reply from Medicash
Hi Steve,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy and straightforward.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very easy to make a claim online
Very easy to make a claim online and very speedy response
23 April 2026
Unprompted review
Reply from Medicash
Hi Brenda,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Really good and quick service.
23 April 2026
Unprompted review
Reply from Medicash
Hi Dave,
Thank you for your 5* review! We're so pleased to hear that you're finding our service good and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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