No hard sell when buying our mattress, just great service from Stanley (Lakeside) who actually listened. Mattress arrived when they said it would and no hanging around waiting either. Would comple... See more
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Review summary
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Fantastic service from start to finish! Mattressman is a genuinely friendly and welcoming place to shop, and it really shows in the team. Our salesman, Stanley S, was brilliant — full of life, frie... See more
Definitely a 5* experience from start to finish. It was a complete revelation to be able to phone & within seconds be speaking to a human who was so helpful & a pleasure to talk to - no ridiculous AI... See more
Very helpful in store. Then delivery two weeks later, notified day before they would arrive within 2 hour time slot , arrived on time, took old mattress and put bed where directed . Very pleased with... See more
Company details
About Mattressman
Written by the company
Mattressman are the UK’s biggest online mattress specialists and experts when it comes to sleep solutions. For 20 years, we’ve been transforming the nations sleep, one mattress at a time. With thousands of mattresses in stock , including big brands such as Silent Night, Sealy, Reylon and The British Bed Company, you can trust Mattressman to find your perfect nights sleep. Our 60-night sleep trial options, free next-working day delivery and expert customer service are just a few of the reasons we have a 4.8 star review on Trust Pilot.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm to answer any Mattressman sales enquiries or product questions. Please call 0333 577 5773 to speak to one of our sleep experts. You can also contact the team by email or live chat. Visit Contact Us for more details.
Shop online 24/7 by visiting us at Mattressman
We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £45 received & security checked before 4pm.
We offer a two-man, room of your choice delivery service, removal for recycling service and Saturday delivery . Go to Delivery for more information on all of our delivery options.
Big Brands Delivered Next Day at Mattressman
Mattressman.co.uk
Written by the company
- Free and fast delivery
- We aim to offer FREE NEXT DAY delivery for all orders over £100 placed before 4pm
- Great advice
- Knowledgeable sales staff will be happy to offer you all the help you need.
- Huge product range
- From memory foam to luxurious natural fillings, pocket springs for nightly use to simpler spring units for your spare room, we have something for you.
Contact info
Old Stoke Road, Arminghall, NR14 8SQ, Norwich, United Kingdom
- 0333 577 5773
- customerservices@mattressman.co.uk
- www.mattressman.co.uk
4.8
Excellent
66K reviews
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Excellent
Easy to use website. Fast delivery, driver contacted me to confirm drop off instructions as they were a little out of the ordinary. Thank you!
17 August 2026
Reply from Mattressman
Good morning Nicky,
We're so glad to hear you found our website easy to use and that our driver provided excellent service, especially with your unique drop-off instructions. Thank you for your wonderful feedback!
Victoria
Prompt Delivery
17 August 2026
Reply from Mattressman
Good morning Bernadette,
Thank you for taking the time to leave us a review.
Victoria
Our lovely bed
We ordered our bed frame, which we will be honest some holes didn't align and short of 2 bolts, that was soon rectified when we telephoned customer service. We received bolts by first class mail, customer service, the delivery guy were fab. We went to the showroom in Colchester for our mattress. We received absolute great service from the assistant, very informative. The delivery guy was great. And our mattress is absolutely perfect.
17 August 2026
Reply from Mattressman
Good morning,
Thank you for sharing your positive experience! We're glad to hear that our customer service team was able to quickly resolve the issue with the bed frame and that you received excellent service at our Colchester showroom. It's wonderful to know you're absolutely loving your new mattress!
Victoria
Fabulous Mattress
Great mattress my 17year old granddaughter loves it . She said it’s so comfortable it’s hard to get out of bed 10/10 A great buy .
17 August 2026
Reply from Mattressman
Good morning Owen,
We're so happy to hear your granddaughter loves her new mattress! It's wonderful to know she finds it so comfortable that it's hard to get out of bed. We appreciate you sharing her positive experience.
Victoria
I'd like to say a big thanks to Gary @…
I'd like to say a big thanks to Gary @ your Stevenage branch.
For being helpful with information without being pressured into a sale.
Enjoying the great nights sleep.
Cheers
17 August 2026
Reply from Mattressman
Good morning,
We're so pleased to hear about your positive experience at our Stevenage branch. It's wonderful that our team was able to provide helpful information without any pressure, and we're delighted you're enjoying a great night's sleep!
Victoria
Great service start to finish
Great service start to finish, came when they said and were friendly.
11 August 2026
Reply from Mattressman
Good morning,
Thank you for your wonderful feedback! We're delighted to hear that you received great service from start to finish and that our team was friendly and punctual.
Victoria
Bed happy
Excellent and well informed service from salesman.
Bed and mattress delivered within days, I’m already benefitting from my more comfortable bed, very happy with my choice of metal bed frame.
14 August 2026
Reply from Mattressman
Good morning Martin,
We're so pleased to hear about the excellent and well-informed service you received. It's wonderful that your bed and mattress were delivered quickly, and that you're already enjoying the comfort of your new bed and metal frame.
Victoria
Great selection of beds and mattresses
Great selection of beds and mattresses, and well priced. We found exactly what we were looking for on the site with a prompt delivery time. We were contacted due to a potential issue with delivery which was sorted quickly and in a friendly manner.
14 August 2026
Reply from Mattressman
Good morning,
We're so pleased you found exactly what you were looking for and that our selection and pricing met your expectations. It's wonderful to hear that any potential delivery issue was resolved quickly and in a friendly manner.
Victoria
I couldn't have had better service
I needed to check the details of our current mattress to help me choose a new one. Details were on file from 10 years ago. I was emailed the nearest equivalent now, and I ordered it by telephone. Delivery came on time, old one removed. Simple. Couldn't have been easier and we now have an even better mattress than before.
29 July 2026
Reply from Mattressman
Good afternoon!
We are delighted to hear that we could make your mattress selection and delivery so seamless. It's wonderful that our team could assist you in finding an even better mattress this time around. Thank you for sharing your positive experience!
Victoria
Great service
The website is well constructed making it easy to get all the information you need, including which stores have the mattress to try.
The staff in the Norwich store were friendly and very helpful.
The delivery team were excellent.
11 August 2026
Reply from Mattressman
Good afternoon Michael,
We're so pleased to hear that you found our website well-constructed and easy to navigate, especially for checking store stock. It's wonderful that our Norwich store staff were friendly and helpful, and that our delivery team provided excellent service. Thank you for your kind words!
Victoria
Reply from Mattressman
Good afternoon!
We're so pleased to hear that you had such a positive experience with our sales team and that they made the process of choosing your new mattress so easy! Thank you for your kind words.
Victoria
Good service, advice and choice.
Good service in store. Great advice from knowledgeable assistants and pairing suitable mattresses with any health issues. Delivery was on time and delivery men took care with property and were able to answer any questions. Would certainly recommend this company.
10 August 2026
Reply from Mattressman
Good afternoon Susan.
We're so pleased to hear about your positive experience in our store and the helpful advice you received from our knowledgeable team regarding suitable mattresses for health issues. It's wonderful that your delivery was on time and that our delivery team took such care with your property. We truly appreciate your recommendation.
Victoria
Custom sized mattress…
We needed a custom sized mattress, the guy at the Lowestoft branch was so friendly and mega helpful, we were kept informed at all stages,delivered ahead of schedule and on time, courteous delivery staff, thank you
13 August 2026
Reply from Mattressman
Good afternoon Michael,
We are so pleased to hear about your positive experience with your custom-sized mattress! It's wonderful that our team was friendly and helpful, keeping you informed throughout the process. We're also delighted that your delivery was ahead of schedule and handled by courteous staff.
Victoria
We were given good advice
We were given good advice, from a very knowledgeable store manager.
With information to hand, we were left to try different make/and models to suit our needs, with no pressure to make any decisions.
We have purchased a super comfortable bed, which we are both very happy with!
14 August 2026
Reply from Mattressman
Good afternoon!
We are so pleased to hear that our team provided you with knowledgeable advice and allowed you the space to make your decision without any pressure. It's wonderful to know you found a super comfortable bed that you are both very happy with!
Victoria
Good bed and great service
Good bed, exactly as described and reasonably priced. Good delivery timescale and kept informed of date/time for delivery. Clear instructions. I put the single bed together, using tools provided, within a couple of hours.
14 August 2026
Reply from Mattressman
Good afternoon Carol,
We're so pleased to hear you found your bed exactly as described and reasonably priced! It's wonderful that our delivery timescale and communication met your expectations. We're especially glad you found the assembly straightforward.
Victoria
Mattress and delivery great
Mattress is great and delivery was friendly and helpful put mattress in bedroom not just at doorstep
14 August 2026
Reply from Mattressman
Good afternoon Sean,
We're so pleased to hear that you're happy with your new mattress and that our delivery team was friendly and helpful in placing it directly in your bedroom!
Victoria
Michael at Mattressman Thurrock is a star!
Great experience today with Michael at Mattressman in Thurrock.
Went in to buy a new mattress, visiting 3 shops in the retail park and Michael was the only knowledgeable person that related to our needs, helped navigate the overwhelming choice and reassured that we have made the right choice for us.
No hard sale, just useful digestible information in a comfortable and conversationalist environment.
Thank you Michael.
15 August 2026
Unprompted review
Reply from Mattressman
Good afternoon!
We're so pleased to hear about your positive experience with our team in Thurrock. It's wonderful to know that our colleague's knowledge and helpfulness made your mattress selection easy and comfortable. We appreciate you sharing your feedback!
Victoria
Reply from Mattressman
Good afternoon Clara,
Thank you for your wonderful feedback! We are so pleased to hear that our service was professional and that we arrived promptly.
Victoria
We bought a king size bed with storage…
We bought a king size bed with storage drawers, ordered online and delivered on our chosen day, from start to finish it was so easy and straightforward. Delivered by two polite and helpful delivery guys Thank you 😊 very happy with our new bed, Mattress Man is the only place we choose to use. Always polite and helpful if you order in store or online
14 August 2026
Reply from Mattressman
Good afternoon Caroline,
We're so pleased to hear that your online ordering and delivery experience was easy and straightforward! It's wonderful that our delivery team was polite and helpful. We truly appreciate your loyalty and kind words!
Victoria
Really good product!
Really good product!! Extremely comfortable mattress. Getting it into the house was a challenge though as it was so big and so heavy!!
14 August 2026
Reply from Mattressman
Good afternoon Joy,
Thank you for your wonderful feedback! We're so pleased to hear that you're enjoying the comfort of your new mattress. We understand that manoeuvring larger items can be quite a challenge, and we appreciate your patience and effort in getting it into your home. We hope you continue to have excellent nights of sleep!
Victoria
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