We came to Marlow’s on a recommendation from a friend and it was absolutely the right thing to do. Kay was brilliant. Happy to explain everything so I clearly understand the choices being made with no... See more
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The Marlow family have been trading in Birmingham's popular and famous Jewellery Quarter for over three generations. First established as a high quality jewellery manufacturer and wholesaler, the family naturally developed into one of the UK's leading luxury certified diamond specialists. With over 150 years of combined staff experience under one roof, rest assured the adivse customers get will be practical and honest. Our reach of customers extend to diamond and jewellery investors, dealers, wholesalers and consumers across the UK, Middle East and Europe.
Contact info
46 Warstone Lane, B18 6JJ, Birmingham, United Kingdom
- 01212364415
- hello@marlows-diamonds.co.uk
- www.marlows-diamonds.co.uk
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Lovely staff
Lovely staff, guide you through everything you need to know and very patient with decision making. Lovely jewellery made to your liking.
My engagement ring and wedding ring…
My engagement ring and wedding ring were purchased from Marlows. Leighanne gave brilliant advice and help to us.
She is very knowledgeable and her customer service is impeccable.
Just popped in to get my rings polished and they are so sparkly, like brand new. She’s always so friendly and welcoming.
Thankyou Leighanne and Marlows for a great service.
Great customer service and advise
I have used Marlow’s numerous times…
I have used Marlow’s numerous times over the years. On this occasion Sarah was very knowledgeable, attentive, and gave us unbiased advice as to which piece would be best for me. So happy with my purchase, and can’t recommend Marlow’s enough!
I've always come to Marlows Diamonds…
I've always come to Marlows Diamonds for any significant piece of jewlerry.
The quality of diamonds and jewelery pieces ar eseco d to none and the knowledge they have helps you make the decision process easy.
Sandeeps always given great customer service and I wouldn't go anywhere else.
new wedding rings
We came to purchase new wedding rings. We were greeted with such a warm welcome by Kay. She knew exactly what we needed. Nothing was too much. Her customer service is excellent and you don’t feel pushed at all. She even had my engagement ring polished whilst we waited for the rings to be adjusted.
We would definitely come here again for future purchases.
Kay was absolutely fantastic from start…
Kay was absolutely fantastic from start to finish. She helped my wife choose a replacement engagement ring after she sadly lost her previous one and she made what could have been a difficult experience feel so positive and special. She was patient, knowledgeable and genuinely cared about helping her find the perfect ring. She’s absolutely in love with her new ring and couldn’t be happier with the service I received. For a husband, that makes me feel so happy. Thank you so much, Kay. I would highly recommend you!
I can’t thank Kay enough for all of her…
I can’t thank Kay enough for all of her help. She was amazing from the offset and really thoughtful throughout our time at Marlows. I would highly recommend visiting her and Marlow as the level of customer support is second to none.
Great experience
Lovely store, really helpful and talked through the whole experience! Really recommended! 5*
I've purchased many items from Marlows…
I've purchased many items from Marlows over the years.
The quality of the jewellery is excellent and the customer service is outstanding.
Sara really knows her stuff. She assisted with my engagement ring two years ago and my wedding ring today. She knew exactly what I wanted both times and couldn't have been more helpful in getting everything custom made/altered to perfection.
I highly recommend Marlows and in particular Sara if you are looking for jewellery for the special occasions in your life.
It is our third ring from Marlows
It is our third ring from Marlows. The service is excellent and the choice is wonderful. There is no pressure but a lot of support. Kay is very knowledgeable and incredibly helpful. We highly recommend to all.
As usual I received outstanding service…
As usual I received outstanding service from Kay. Clearly an expert in her field. I’ve purchsed an engagement ring, 2 wedding rings, eternity ring, earrings - all platinum diamond.
The latest purchase was a 1carrat earring which i was very nervous about (big ears, 54 etc.)
Kay was very helpful and not pressuring me to buy. I’m happy with my purchase but needed it altering. Kay worked with me & posted the earring back to me free of charge. Every member of staff I’ve dealt with knows their stuff.
Highy recommended
Lovely service
Lovely service, Mariann serviced us and such a lovely lady
Sarah made us feel comfortable and at…
Sarah made us feel comfortable and at ease. Explained everything slowly and in detail, listened to our needs and gave us the perfect engagement ring.
Absolutely fantastic customer service
Absolutely fantastic customer service, so many jewellery shops to choose from but the service i got when I came in to purchase the engagement ring I had to come back to see the same lady called kay when it was time to get the wedding ring. You should be proud to have such a lovely person working for you.
Kay was brilliant from start to finish
Kay was brilliant from start to finish. She was patient working out the style to negotiating on a budget that worked for us. I recommend coming here for rings, you will 100% be looked after!
Marlow’s is the best place
Marlow’s is the best place. We have been coming her for the last 11 years and there are so many reason… expert advice from Kay and the team, fair price, honest and trust worthy. The jewellery quarter can be a daunting place but Marlow’s is a safe pair of hands!
Amazing service
Amazing service. Sara was really helpful! Would 100% recommend
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