Diamond Heaven Reviews 

The whole process and transaction was great, both Emily and Saffron who served me were a pleasure to deal with.

Great experience, felt at ease an the ladies were lovely.

Stuti was amazing in helping me with my rings and I’m very grateful! She’s been so lovely and accommodating. Thank you again!

Great experience with Diamond Heaven

I was struggling to find a 60th for my long suffering wife, having left it too late again but Grace at Diamond Heaven in Leeds was fantastic and in time for the big day (with less than 18hrs to spare) the diamond eternity ring arrived and was the perfect way to say thank you. The price was excellent, the product superb and the staff couldn't have been more helpful. Many thanks.

Jacob was very welcoming and guided us through the process of choosing our wedding rings. He made what could have been an overwhelming decision feel special and stress-free. We couldn't be happier with our rings and the wonderful service!

Thanks for the great, friendly service Kelly!

Very good service. Design is just as I expected.

Bought a ring at the Chelmsford store from Riley he quoted me a price and said, ‘I can do a deal for today only! And my boss won’t be happy!’ The old sales spill! Anyway he priced up several rings which he clearly over inflated the one I bought said it was £850 but would sell for £650 he eventually went down to £600! I went home looked online as the store has no WiFi and found an identical ring (exactly the same spec) advertised for £500! I am beyond angry as being taking advantage of for not being a regular jewellery purchaser. I emailed the the store and had no reply! I at least want £100 refund to match the online price it’s the same metal same diamonds and same size ring!! Beware !

Mel was fantastic. Helped me pick the right setting for the Diamond I wanted. Helped make sure it arrived on time.

Experience start to finish was great. They kept in touch with me regarding any updates and lead times. Always replied back to my emails straight away. Will recommend to friends and family! Keep up the amazing work guys! The finished product looked amazing. The wife was really happy with it too.

I’m so happy with my experience with Diamond Heaven. After an unfortunate issue with my original ring, they were so helpful and supportive in arranging my replacement. A special thank you to Nazia for her kindness, patience and excellent customer service throughout the process.

I’ve received my new ring and absolutely love it! Thank you, Diamond Heaven, for making a stressful situation so much easier. I really appreciate everything you’ve done and would highly recommend you! ✨

Good information and price

Really happy with my experience at Diamond Heaven Birmingham! A massive thank you to Stuti D. for helping me find exactly the engagement ring I wanted. She has such a bubbly personality, really knows what she’s doing and made the whole experience much easier than I imagined, especially as it was my first time shopping for an engagement ring.

She explained everything really well and helped me understand things about diamonds that I honestly knew very little about beforehand. After taking on board what she had explained and doing my own research, everything became much clearer and she was spot on with everything she had told me.

Everyone else in the store was also very attentive and welcoming, and the store itself had a lovely calm atmosphere with everything beautifully presented.

Most importantly, the ring looks amazing and I couldn’t be happier with it!

It was a very beautiful and welcoming experience with diamond heaven rings and the staffs are so welcoming, my was so beautiful and worth every penny. Thanks to @Rhiannon .

Endlessly helpful and patient with all of my questions. Thank you very much!

Worked with Jacob on purchasing an engagement ring. He was very professional and a great help through the whole process.

The staff at Norwich were helpful friendly and professional great experience. Love mynew ring!

Jacob was such a nice person. He took the time to explain everything about rings, diamonds, sizes, materials in a way that sounded interesting even to me, that really don't know anything about this ring-world.
He made great suggestions and help my partner to find the best ring for her.
100% reccomend them.

Thank you Jacob from the Southampton branch for all the advice and help choosing the perfect ring and fit! I’m delighted with my new engagement ring! I’d highly recommend! Thank you!!!