The freezer was delivered just 2 days after ordering. Communication was excellent from start to finish. Hazem the installer & Amor the driver arrived when expected. They showed respect for my propert... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
RE: Order number SO-528189_260724 Luke and Victor - delivery drivers this morning, what an absolute joy to have such happy amenable guys deliver our electricals! Marks Electrical should be very prou... See more
Company replied
They have brilliant range of appliances and we managed to find an unusual size fridge that fitted the space and had all the whistles and bells.digital display etc.. Communication was good although w... See more
Company replied
I wrote this review previously, but have just noticed it was removed for some breach of policy - maybe naming the delivery very team wasn’t allowed? Any on the day of the delivery the team were e... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
119K reviews
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Excellent First Customer Experience- Not The Last!…
Excellent on-line experience as well as downstream customer support. I especially liked the accurate and timely tracking information. And the delivery team were outstanding ambassadors for your company. Thank you.
25 July 2026
Reply from Marks Electrical
We're so pleased to hear you had an excellent online experience and found our customer support helpful. It's wonderful that you appreciated the accurate tracking and our outstanding delivery team. Thank you for your kind words!
Excellent from start to finish
Great choice of slimline dishwashers to choose from.
Excellent service from Marks Electrical.
Next day delivery ( brilliant )
They took our old dishwasher away.
Gave me 2 days to make sure everything worked as it should( it did btw)
Delivery drivers kept me up to date with delivery time.
And a free five year warranty with Bosch.
23 July 2026
Reply from Marks Electrical
We're so pleased to hear you had such a positive experience with us! It's wonderful that you found a great selection of slimline dishwashers and that our service exceeded your expectations. We're especially glad our delivery team kept you informed and that you're enjoying the free warranty.
Delivered on time and guy was pleasant…
Delivered on time and guy was pleasant and courteous.
25 July 2026
Reply from Marks Electrical
We appreciate your positive feedback! We are so pleased to hear that your delivery was on time and that our team member was pleasant and courteous.
Great delivery and arrived on time and…
Great delivery and arrived on time and installed my new washer dryer thank you
25 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your delivery was great and arrived on time, and that your new washer dryer was installed. Thank you for your positive feedback!
Delivery timely and friendly
25 July 2026
Unprompted review
Reply from Marks Electrical
We are so pleased to hear that your delivery was timely and that our team was friendly. Thank you for sharing your positive experience with us.
delivery guys were great
delivery guys were great. only, the company's tracking was off, so planning for the delivery slot was a bit vague.
25 July 2026
Reply from Marks Electrical
It's wonderful to hear that our delivery team provided great service! We appreciate you bringing the tracking issue to our attention, as we're always looking to improve.
Great delivery of my bike thanks Great…
Great delivery of my bike thanks Great guys
25 July 2026
Unprompted review
Reply from Marks Electrical
We are so pleased to hear that your bike delivery was great and that you had such a positive experience with our team. Thank you for your wonderful feedback!
Reply from Marks Electrical
We're so happy to hear you've had such a positive experience with us! We truly appreciate your continued business.
Very professional and friendly,delivery…
Very professional and friendly,delivery first rate and on time.
25 July 2026
Reply from Marks Electrical
We're so pleased to hear that your delivery was first-rate and on time, and that our team was professional and friendly. Thank you for your wonderful feedback!
Delivery was amazing it was in time
Delivery was amazing it was in time. The guys were really helpful and quick.
25 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your delivery was on time and that our team was really helpful and quick. Thank you for your wonderful feedback!
Fast delivery
Fast delivery, installed well and efficiently by Shaun and Simon. Very professional and friendly delivery drivers. Thanks
25 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your fast delivery and that the installation was well and efficiently handled. It's wonderful that our delivery drivers were professional and friendly.
Reply from Marks Electrical
We are so pleased to hear that your delivery and service were great. Thank you for taking the time to share your positive feedback with us!
Matt and Raui 527605 excellent delivery…
Matt and Raui 527605 excellent delivery of fridge freezer.
Very friendly and careful with freezer
24 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear our delivery team provided excellent service and were very friendly and careful with your freezer. Thank you for your kind feedback!
good product, great service
Easy to place the order and arrange delivery. Mike & Otto were excellent, worked efficiently and gave us an overview of the product. All good, thank you
16 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased you found ordering and arranging delivery easy. It's wonderful to hear our team was excellent, efficient, and provided a great overview of the product. Thank you!
Very smooth delivery and professional…
Very smooth delivery and professional service
25 July 2026
Unprompted review
Reply from Marks Electrical
We are so pleased to hear that your delivery was smooth and that you received professional service. Thank you for your positive feedback!
Faultless service from point of…
Faultless service from point of ordering up to and including delivery
Even with the slight delay on the day I was kept fully up to speed.
Delivery crew absolute first class and a credit to the organisation.
25 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear you experienced faultless service from ordering right through to delivery! It's wonderful that you were kept fully updated, even with a slight delay. We're especially delighted that our delivery crew was first-class and a credit to our organization.
Baz, top bloke
Baz, he’s a lovely guy!! Javid too! Will be using Marks again even if just to get these two delivery guys
25 July 2026
Unprompted review
Reply from Marks Electrical
We're so happy to hear about your positive experience with our delivery team! It's wonderful to know that our colleagues made such a great impression. We look forward to serving you again.
The entire experience was brilliant
The entire experience was brilliant! From ordering to delivery and the super fast installation. Lovely guys, happy to sort out any niggles, very instructive and left everything perfect. Can't recommend this company (my first time using them!) highly enough.
25 July 2026
Unprompted review
Reply from Marks Electrical
We're absolutely thrilled to hear that your entire experience, from ordering to the super fast installation, was brilliant! It's wonderful that our team was able to sort out any niggles and provide helpful instruction, leaving everything perfect. We truly appreciate your high recommendation.
Voucher codes that don't even work
I was planning to purchase a Sony W800 TV, Marks sent me a 5% off voucher by email with a picture of the TV. When I entered the voucher code it was not accepted, Mark's said they cant discount this product. Why send me the voucher then ?
All in all a bit embarrassing !
18 July 2026
Unprompted review
Reply from Marks Electrical
Good morning Matt,
Thank you for your review.
We are sorry you could not redeem your voucher, in the terms and conditions of the voucher discount code this can only be applied to specific appliances unfortunately this cannot be used against TV's also the voucher code is our way of saying thank you for placing an order and can be used against your next purchase.
We do apologise for any inconvenience caused.
Kind Regards
Marks Electrical
Great delivery
25 July 2026
Unprompted review
Reply from Marks Electrical
Thank you for your positive feedback!
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