Stacie was incredible help. She had a tough job of navigating car hire in another country for me and she went above and beyond and worked much harder than I assume she would have to normally. Even wit... See more
Company replied
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Stacie was incredible help. She had a tough job of navigating car hire in another country for me and she went above and beyond and worked much harder than I assume she would have to normally. Even wit... See more
Company replied
My van had an accident and was put in touch with magna as I needed a specialised hire van as I'm a window cleaner so needed a water tank and hose reels in the van and everything was great and dealt wi... See more
Company replied
100% recommend, took away all the hassle and kept me well informed throughout the entire claims process, had a solution for every problem the insurer threw at me and got me the specific hire car I nee... See more
Company replied
Michelle was absolutely amazing. She has been dealing with our complicated claim in a professional way. She has fought for our interest through the entire protest. She has been always available to ans... See more
Company replied
Magna Accident Services is a family owned company based in Lincolnshire. The directors have been in the credit hire industry for many years, previously specialising in the provision of replacement taxis. Our team of staff are experienced, knowledgeable and dedicated and we pride ourselves on customer service and attention. We will guide our clients through the often upsetting process of a motor accident claim, being honest, transparent and pro-active throughout. Although our main business activity is credit hire, we provide a full package of services to drivers following a road accident as well as a direct hire service for a number of work partners.
Tillbridge Farm, LN1 2DS, Lincoln, United Kingdom
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A non-fault accident can still be quite stressful. Magna has made the process as smooth as possible, from my vehicle being sent for Repairs and having a hire vehicle delivered, to repairs to my vehicle being completed and the hire vehicle being collected. The process has been straight-forward and I have been updated at every step.

Reply from MAGNA ACCIDENT SERVICES LIMITED
From the point at which Magna began working on my behalf to resolve the third party insurance claim, the claim at last began to progress. Within a matter of days the claim, that had previously been delayed for many weeks by other agencies, soon reached a very positive conclusion. The staff at Magna always responded quickly and efficiently to my emails and phone calls. Throughout the process, from start to finish, they were very reassuring and supportive. Magna transformed what was a nightmare experience prior to their involvement, into an experience which could not in any way have been more positive.

Reply from MAGNA ACCIDENT SERVICES LIMITED
Helpful from start to finish, contacted several times and nothing was too much trouble. Found a suitable vehicle as a hire car in a non fault accident.

Reply from MAGNA ACCIDENT SERVICES LIMITED
From the moment we were referred to you, every single member of your team has been outstanding. You understood our situation, you agreed on a solution and you delivered everything you promised. You have been professional, efficient, considerate and responsive. Everyone we have spoken to knew our circumstances and helped to reduce the impact and stress that had been caused by the incident that led to our needing your services. Thank you all for everything you have done.

Reply from MAGNA ACCIDENT SERVICES LIMITED
Much better than the other option offered by our insurer - were actaully able to provide a replacement vehicle closer to spec

Reply from MAGNA ACCIDENT SERVICES LIMITED
Dan has been a great help and kept me in the loop all the time. Nothing was ever a problem. Great customer service.

Reply from MAGNA ACCIDENT SERVICES LIMITED
"After a recent car crash, I needed a hire van quickly — the whole process was incredibly smooth and stress-free. The team was efficient especially Samantha who was so helpful, and made a difficult situation much easier. Highly recommend!"

Reply from MAGNA ACCIDENT SERVICES LIMITED
This is simple , to start off, bit of a tricky one, but the lovely samantha has been brilliant,from first answering my call , she was very pleasantly spoken and a delight to speak with. Arranged my replacement vehicle instantly.i will have no hesitation recommending this company. Brilliant at what you do, keep it up . Sam, your a star 🌟. Thank you .

Reply from MAGNA ACCIDENT SERVICES LIMITED
My experience from the start with Heather Fox was very professional and very reassuring with this not being something that I have had to do before. She was very understanding of this and helped guide me though all of the information and everything I needed to do. The car supplied arrived quickly.
I would like to thank her for her outstanding assistance 👏

Reply from MAGNA ACCIDENT SERVICES LIMITED
Excellent service took care of everything from start to finish would highly recommend Magna

Reply from MAGNA ACCIDENT SERVICES LIMITED
Great communications from start to finish

Reply from MAGNA ACCIDENT SERVICES LIMITED
Excellent service and incredibly friendly

Reply from MAGNA ACCIDENT SERVICES LIMITED
Helpful, factual and Jack did what he said he would.
Great service.

Reply from MAGNA ACCIDENT SERVICES LIMITED
Excellent service from Jack at Magna. I needed a hire car through work due to an accident and Jack was extremely helpful and thorough. Would highly recommend using Magna!

Reply from MAGNA ACCIDENT SERVICES LIMITED
Communication with personality
very professional and informative

Reply from MAGNA ACCIDENT SERVICES LIMITED
Amazing service from Magna Accident, especially from Jack Blood. He has been so helpful throughout this whole process and nothing has been to much bother. Jack has kept me up to date every step of the way and has worked so hard to ensure that this process had a successful outcome (which it did!). I wouldn't hesitate to recommend this company and can't speak highly enough of the service I received.

Reply from MAGNA ACCIDENT SERVICES LIMITED
They would ring me back at a time convenient to me, explained everything to me. Friendly and professional at all times

Reply from MAGNA ACCIDENT SERVICES LIMITED
Everyone I spoke to at Magna were polite and were quick with updating me on any information they had.
Due to the 3rd party insurance dragging their heels, I was with Magna from 4th March - 4th July and they done their utmost to solve this problem for me.
I would highly recommend them ☺️

Reply from MAGNA ACCIDENT SERVICES LIMITED
The hire was dealt with very efficiently and professionally

Reply from MAGNA ACCIDENT SERVICES LIMITED
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