Mageplaza Reviews 

I am using Mageplaza modules now since over five years and i am extremely satisfied with customer support and product quality. Please continue!

Spoke to Harry
He was helpful and guided me to get the product I needed with a considerable discount and all. Thank you Mageplaza and Harry.

Iphone17 i need

Very responsive support and thx for updating the module to my requirements. Great

I have colobarate with Mageplaza Magento Extensions & also with their chat service & technical support.
Everywhere the service was excellent! Very polite communication, quick help, even asking for 1-2 things more, we were glad to help, so extensions to work great.
Thank you very much, see you at next extension!

Stay away. We bough multiple plugins and none of them work from start. Customer support is so that i cannot describe... It was easier for us to fix some problems by ourself than their support that seems not to understand basic English language.

They used to have good support that fixed bugs and problems but this totally changed and its not worth buying broken plugin that their support cant fix or you will need weeks to get things done.

We will probably charge back if they don't fix things in next days. Awfull so stay away.

I’ve been using Mageplaza extensions for multiple Magento webshops for about five years now.

I initially started working with Mageplaza modules through the Porto theme, where several of their extensions were integrated by default. In recent years, my focus has shifted mainly to Hyvä-based webshops, and I now use Mageplaza extensions directly within that setup.

Overall, my experience has been very positive. The extensions are reliable, well-maintained, and fit nicely into both older and more modern Magento setups. Support has also been helpful and responsive when needed, which is a big plus.

That consistency and flexibility are the main reasons I continue to use Mageplaza extensions in my projects.

As a user of three years, I am very satisfied with their service, and I hope they will release more useful plugins. I will purchase them if needed.

اعجبني اعجبني حلو

Great extensions and top notch customer service.
I had some issues but Chloe and Harry helped me and I also got a discount code.

I had been struggling with the migration of my size charts for a long time.
Because I had thousands of charts to move, I kept running into problems with exporting and managing the data. Several developers I work with looked into the issue, but all of them told me that the only options were either doing everything manually or paying an extremely high cost — neither of which was realistic.

When I reached out to Mageplaza’s support team and explained my situation, they immediately understood the problem and told me they could solve it within just one to two days.
I was honestly shocked. I had spent days going back and forth with multiple developers without finding any workable solution, and Mageplaza resolved everything almost instantly.

They handled the entire migration and setup for me, and throughout the process they consistently proposed improvements, confirmed details, and adjusted the layout exactly to my needs. I felt completely supported at every step, and the experience gave me full confidence in their team.

I can say without hesitation that Mageplaza’s support is the best I have ever encountered.
Their responsiveness, professionalism, and willingness to go above and beyond truly exceeded my expectations.

I am certain this will be a long-term partnership, and I’m genuinely grateful for everything they have done.

The MP Hide Price & Access Control app is an amazing choice for B2B shops, such as ours, and I recommend it for anyone looking to hide their pricing until users have signed in. Not only does the app work, but customer service is also the cherry on top. This app did not, at first, fully work with my shop's theme. But when I contacted their support, in an instant, they are working with me, troubleshooting and keeping me in the loop with progress. I want to especially thank Anne and the developers who have been kind and made sure that my thoughts and needs are heard. This experience gave faith back into customer service, thank you for all your hard work.

Great app, I mainly use it for the size guide and it works really well for me. Special thanks to the operator Harry for his kindness and availability. I highly recommend it.

Amazing customer support! Initially there was a compability issue with my store's theme but after contacting support, in less than 30 minutes the app was completely functional.

We have use MagePlaza for other extensions in the past and they have been quick to fix problems with their code when we pointed it out to them.
However, last month we purchased the Table Rate Shipping plugin for Magento 2 for a dropship company.
When we tried to use it, it was clear that there was a problem.
We have been sending emails to them for 4 WEEKS, they promised they will get it to work, but nothing is getting done.
All they ask for is passwords and access to our private server (when the problem is with their code as we have demonstrated), and they send automatic emails every 2 days asking if the problem is fixed (when they haven't actually done anything).
When we send information to them via the ticket system, they ask for it via email because their support ticket system is broken.
As we said, we've used this company before with other Magento plugins and it has been fine, but in this case something is very wrong with the quality of their support. They are based in Vietnam, so the quality of their English is poor which we feel is half of the problem.
Our order number is 240063807. Ticket Number is 172753

Very fast customer support. Respond instantly and execute the task flawlessly

Chloe made a few adjustments to my app that were perfect. Also helped with a technical question. Excellent service.