Mageplaza Reviews 

694
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I use Mageplaza extension for quite some time. I like them because Mageplaza can guarantee compatibility. Four out of five work out of the box. For the other customization is done by them at no extra... See more

Rated 5 out of 5 stars

Mageplaza has been a true lifesaver for our Magento store. We were facing a critical issue with our Tag Manager extension, and their team swiftly came to the rescue. Their assistance was invaluable, a... See more

Rated 5 out of 5 stars

First, they offer SMTP module for free which is a recommendation for all of our clients. Second, after I've encountered the issue with module install, they've responded swiftly to my request, in the... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

For online merchants and developers seeking high-quality extensions for their Magento 2 stores, Mageplaza offers a wide range of the most feature-rich modules. Mageplaza is an ecosystem of over 230 extensions highly compatible with the latest versions of Magento 2 (Adobe Commerce). All Mageplaza extensions come with responsive, secure, and personalized technical support which has been recognized by over 100,000 customers for over 8 years. We set ourself apart from other extension developers with our intense focus on product features, innovation, and dedication in technical support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

694 reviews

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4.7

All reviews

(694)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Support

Great company to deal with, their support is perfect and we are happy with the 2 extensions we have purchased, will definately be using them again. Thanks Guys!

13 December 2024
Unprompted review
Rated 1 out of 5 stars

The customer support doesn't want to help.

The customer support experience was highly disappointing. The representative displayed unprofessional behavior, showing a lack of willingness to assist and seemingly wasting time without providing any resolution. Despite paying for support services, I did not receive the help I needed. This reflects poorly on the company's competence and commitment to its customers.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Overall a great experience!

Overall a great experience! It was simple and easy to install and use the app. Anna was very helpful in customising the app so that it matches my store's theme. Would definitely recommend!

7 November 2024
Unprompted review
Rated 3 out of 5 stars

They offer a variety of modules

They offer a variety of modules, some of which are quite useful, but unfortunately, many come with bugs. While their support team does try to help, it would be better if they tested modules more thoroughly before releasing new versions, especially for critical functionalities. Overall, I’d rate them as average. If you have the time and patience to work with their support, I would recommend them. Otherwise, proceed with caution, as you may find yourself spending significant time fixing bugs. While they did eventually resolve all issues on their side, there was no compensation or discount offered for the inconvenience.

30 October 2024
Unprompted review

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