Mageplaza Reviews 

694
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I use Mageplaza extension for quite some time. I like them because Mageplaza can guarantee compatibility. Four out of five work out of the box. For the other customization is done by them at no extra... See more

Rated 5 out of 5 stars

Mageplaza has been a true lifesaver for our Magento store. We were facing a critical issue with our Tag Manager extension, and their team swiftly came to the rescue. Their assistance was invaluable, a... See more

Rated 5 out of 5 stars

First, they offer SMTP module for free which is a recommendation for all of our clients. Second, after I've encountered the issue with module install, they've responded swiftly to my request, in the... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

For online merchants and developers seeking high-quality extensions for their Magento 2 stores, Mageplaza offers a wide range of the most feature-rich modules. Mageplaza is an ecosystem of over 230 extensions highly compatible with the latest versions of Magento 2 (Adobe Commerce). All Mageplaza extensions come with responsive, secure, and personalized technical support which has been recognized by over 100,000 customers for over 8 years. We set ourself apart from other extension developers with our intense focus on product features, innovation, and dedication in technical support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

694 reviews

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4.7

All reviews

(694)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

I have many free and payed extensions from Mageplaza.

What i like the most is they have a lot of content to read and learn about coding. (for our trainees)

Price / Quality is very good, i rate them a 10

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Prompt response

I interacted with Support Engineer, Lucy. She was prompt in responding and able to redirect to the right technical team who helped with the issue.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Congratulations team

We use many Mage Plaza modules in our Official ASUS BR store.

The modules present functional and useful resources for our sales routine.

We recently had a problem with the abandoned cart recovery module reports and the Mage Plaza support team responded to us with assertiveness and objectivity.

We thank the team for their support and congratulate them on the work well done on their products and services.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great online support, even during after hours

Bought a module and installed it. It was producing an error so I contacted Chat support and Lucy helped me to create a support ticket for her team to help me out with the problem. Lucy did a great job, now I'm waiting for the response of the technical support. Keep up the good work Lucy!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

I really appreciated Mageplaza they…

I really appreciated Mageplaza they have a good team and great customer support I have purchased a lot of Extensions. I recommended them to those who want to purchase any Magento Extensions. Good luck

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding technical support

I was experiencing an issue with the blog section on our live website; however, everything was working just as expected in the staging environment of the website. After carefully ensuring the configuration of the Better Blog free extension is identical on both environments, I assumed it might be some sort of an extension bug. I've reached out to the Mageplaza extension support, not expecting much, given the extension is free. Was I wrong, though - to my surprise, Logan from the support team went above and beyond, reviewing the environment setup and even fig into the database of the website, where he discovered that one of the folders created by the contracted developers was overwriting the better blog folders which was creating the issue we are experiencing.

I cannot be any more grateful for Logan's efforts and bringing clarity to the situation.

With such outstanding support for their free extensions, I can only imagine the level of dedication one receives for the paid ones.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and Swift Resolution from Mageplaza

We recently experienced a problem with our payment method and contacted Aeliya Marine Tech for help. We were extremely impressed by their swift and efficient response. The support team promptly identified and resolved the issue, ensuring our operations continued smoothly. Their professionalism and commitment to customer satisfaction were clear throughout the entire process. We highly recommend Mageplaza for their excellent service and support.

Thank you,
Aeliya Marine Tech Pvt. Ltd.,
For your exceptional assistance!

6 June 2024
Unprompted review
Rated 1 out of 5 stars

The extension "Edit order" did not work and has a lot of mistakes

The extension "Edit order" does not work for configurable and bundle products and had a lot of mistakes in our Magento 2.4 online shop.

I contacted the the support and they could not really help after a short time. They just close the ticket after a short time.
I’ll ask for a refund and they told me I was too late. They cannot give me any refund so in case you want good extensions and good support don’t use this platform - the 1st level support is a hassle.

27 May 2024
Unprompted review
Mageplaza logo

Reply from Mageplaza

Dear Gregor Hoell,

Thank you for your feedback. We apologize for your negative experience.

We have decided to offer you a refund. However, please note that you are entitled to one year of free support from our technical team, you needn't to hire an outside developer. We can address and fix the errors for you.

To proceed with fixing the error, please provide some basic information. We aim to resolve the issue and ensure the module functions correctly, rather than processing a refund.

At Mageplaza, we strive for excellent service and are committed to improving based on your feedback.

Best regards,
Anna
CS Leader

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