McDonald’s Reviews 

Very disappointing experience. I found a hair in my food, which completely ruined my appetite. I understand that mistakes can happen, but for a place of this level I expected much better hygiene and quality control. I hope the management takes situations like this more seriously.

I placed an order through the McDonalds app. This cost me over £30. A message was sent saying order 2 minutes away but it never arrived. Contacted McDonalds but they said nothing to do with them I had to complain to Uber who they use for delivery. Surely they should be more interested in orders that don't get delivered. This is not the first time this has happened to me when ordering through their app. So I've learned my lesson now and will not be ordering through their app again and suggest no one else does either until they start to take some responsibility. I had to pay again to get my order. Avoid at all costs.

Cribbs Causeway Bristol McDonalds was absolutely terrible. Chicken burger was dry and over cooked, threw it away. Big Mac was greasy and tasted old, threw that away too. We have used it twice in a year whilst travelling from Devon to Telford. Won’t be using it again.

Awful food and useless app/delivery
Twice they screwed me over when ordering food on the app for delivery, 2 hours pass, and nothing, it’s the only place open late so when I’m home from work it’s convenient to order from there
It’s happened to me twice now I’ve ordered and after a couple of hours the food never arrives, I suspect the delivery drivers are eating my order!

The McDonalds on Walsall Road in Birmingham is slowly killing the taste of anything chicken on their menu. It started with the nuggets, which were regularly chewy, so I stopped ordering them. Then it was the selects - the coating seemed to be trying to run away from every chicken piece providing a slimy texture between the coating and chicken. I went back to regularly old chicken sandwiches only for ot to be as dry and hard as cardboard
Either they are selling food that is "out of time" or they are victim to shoddy supply. Either way, with the knowledge of the health benefits of not eating McDs, any more of this and ill be giving it up for good.

Fast reliable service whatever you go in the world McDonald’s are there. I love McDonald’s. I had to see if somebody was a young kid. There’s nothing better than a good McDonald’s good standard called quality the service services. Unbelievable. I would highly recommend them wherever you are in the world.

I ordered three flatbreads and only one arrived. It’s become a recurring issue with McDonald’s – they never seem to get things right.

Their staff clearly aren’t paying attention when filling orders. This isn’t the first time I’ve complained about McDonald’s for various reasons.

The customer service is appalling.

How can you get sausage egg muffin meal wrong. The always hopelessnorth Finchley leisure way managed it

MCDONALD'S REMOVAL OF GRILLED CHICKEN WITHOUT NOTICE FROM THEIR MENU SHOWS A COMPLETE AND UTTER DISREGARD FOR THE HEALTH OF THEIR CUSTOMERS. REDUCING BACK TO ALL FRIED FILLINGS GIVES NOBODY A HEALTHY OPTION TO CHOOSE. AS USUAL, PROFIT PREVAILS. I AM APALLED THAT, IN TIMES OF MASS OBESITY AND ASSOCIATED ILL HEALTH ISSUES ACROSS FIRST WORLD NATIONS, THEY CHOOSE TO DISPLAY FLAGRANT LACK OF CONCERN AND TOTAL DISRESPECT FOR THEIR CUSTOMER BASE.

Ordered my order and was not accurate, went to counter and the guy tore apart my or and burger and said it was correct. It was not. Sitting in restaurant 2 more couples complained their order was not correct and the said WOW that guy is mad. Terrible service.

Collierswood branch awful quality Fries - placed a large order, however all 3 sets of Fries were not dissimilar to cardboard. Had probably been left standing for a long time. Obviously ‘NOT quality checked’ prior to selling to unsuspecting customers. All 3 binned.

They are special people who work there and i like the food too but there is a swset young lady who works there who is very shy and she works hard.the one at 1661 morae rd col ohio.

Nice clean restaurant and the food was brought out quickly and well presented. Staff were very polite

Ordered a chocolate sundae at New Plymouth Mc Donalds.
Chocolate sauce was in bottom of container. None on top where it should be. Ice cream was no longer soft serve but mostly liquid like a thickshake.

Restaurant at Washington St. and I-43; Grafton, WI, @9:15pm 5/16/26. Had been on the road about 2 hours, stopped for caffeine before driving thru Metro Milwaukee. Had to look into kitchen for staff. Ordered iced coffee (caramel). None available, but they would brew some . . . 5-10 minutes later, delivered: no ice; room temperature, no identifiable flavor. I don't expect barista quality at McD's, but this time was a failure on all counts.

Didn't give me my freaking mozzarella dippers

I ordered food at the machine and the machine got stuck, they told me to pay again and charged me twice and they don't want to give me my money back!!!!!

front staff exceptional service (especially Iwona very helpful). all crew/team are great (Taj, Andrea, Christina, Monica) welcoming environment 😎😎

You can't eat this. The food is very unhealthy. They also attract children with all sorts of toys. Keep your children away from these establishments if you want them to be healthy

I went to the McDonalds in Maidstone Hart street I was so disappointed the queue was horrendous there was no salt or straws or any condiments it was all empty I waited ages for my order I was number 54 and several orders in the 60”s were being fulfilled when I asked they said they was waiting for the drink which was one Diet Coke, I saw my order on the tray and asked for it the women said I had to wait for my drink which took forever. Fast food there is nothing fast about this McDonald’s, I would have given them no stars if I could, the customer service was diabolical the staff were just standing around chatting and mucking about when clearly they should have been getting the orders ready I will never use this establishment again. When I asked why it was so slow her answer was it’s a bank holiday is that an excuse for bad service and rudeness you should be ashamed of your staff and there behaviour worst customer service ever