Smooth experience in Melbourne — easy booking, hassle-free drop-off/pick-up, no issues. A bit odd leaving bags in a shop instead of a dedicated room, but it worked fine. Tried Bologna twice and ran... See more
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Drop your luggage at a local shop and pick it up when convenient. Let LuggageHero turn your travel days into holidays and stop planning your trips on the terms of your luggage. Feel free to explore the city.
Corkgade 1, 2150, Nordhavn, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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Highly recommend! We left our 2 bags at Jasmine News in London near Farringdon Station. We were meeting someone for lunch in Exmouth but our hotel was far away. I found Luggagehero solved this problem and the location worked out perfectly The gentleman at Jasmine News provided excellent service and handled our bags with care. I was very comfortable leaving them there for 3 hours.
The location (@12 William street Newark) owner was very friendly and prompt . The facility is well located and convinient . The app however does not accept international credit cards ! We had a difficult time paying for the storage which eventually got sorted by paying on store .
Overall very positive and recommended
Exceptional client care; the woman was highly adept and hospitable.
This company stole money from my card, I've never even used them.

Reply from LuggageHero
Amazing service! Super helpful and allowed us to keep our backpacks there as well! Highly recommend!
Do NOT use this company! While luggage storage was no problem and the owner of the shop nice and friendly they charged ADDITIONAL fees afterwards! So the fees increased by more than 50 percent on my credit card. They claim that we did not stop the "clock", but nobody told us to do so when we picked up the luggage without any further notice. And NO REACTION at all on my complaints. So I can only warn you, NOT to use this one. There are plenty other companies, which stay with the agreed price. And any attempt to contact them via e-mail also to the suggested e-mail below was without any answer.

Reply from LuggageHero
The location is very close to Kobenhavn H train station by the police office exit. It can be done within 5 minutes. The process and application is very simple.
Super good experience with the app.
Easy to use and the guy who took.our suitcases was very nice and patient.

Reply from LuggageHero
This is an absolute scam if something goes wrong.
It cost me 70£ to store 3 bags for 13 hrs. Don’t do it, the pricing is absolutely not worth it. Go elsewhere

Reply from LuggageHero
Very easy to leave our luggages and pick them up again.
Very friendly staff. Good price
I can recommend this place for everybody
First time using this service and loved it... very practical and easy to use.
Hussain is a very good person i dont have problem with anithing i recomendar the service 100x100 in from spain if i comeback for sure i do this again
We arrived at a location that did not exist. It was described as a Stop n Shop and was an office block. There was nothing in the area resembling the shop name.
We missed a large part of the event we were attending and had to find another luggage facility. Receiving a refund took forever, with unnecessary repetitive questioning.

Reply from LuggageHero
sufficient storage place
Easy to store, easy to retrieve
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