I contacted Lothian Domestics on 21st July due to an issue with our washing machine. The online booking system was easy to use and I was able to get an appointment for 22nd July. Communication was exc... See more
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Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
International House, 38 Thistle Street, EH2 1EN, Edinburgh, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 1 month
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Steven was very professional and diligent in carrying out the repair to our fridge freezer. I would highly recommend rhus company.

Reply from Lothian Domestics Ltd
Timely efficient technically competent and competitive pricing

Reply from Lothian Domestics Ltd
Great service can not fault Lothian Domestics. I managed to get someone out the same day I'm in East Lothian.The online booking system is easy and straightforward pricing transparent too,someone called me too and a txt was sent when they expected the engineer. Ross the engineer was professional friendly and replaced our oven heating element. Literally saving our Christmas for my husband to cook dinner. 100% recommend. Merry Christmas

Reply from Lothian Domestics Ltd
Everything went very smoothly, engineer arrived on time, spare parts provided quickly ( within one week of requesting) good notification of arrival details, good online appointment selection process.

Reply from Lothian Domestics Ltd
Good communication, speedy response and fixed my oven with ease. Would use again if need any repairs done.

Reply from Lothian Domestics Ltd
In and out like James Bond in about twenty minutes! Expert professional service, got a booking within 24 hours, very reasonable prices, with an estimate upfront in advance through the website. These are the guys you're looking for.

Reply from Lothian Domestics Ltd
Lothian domestic , took just under a week to come to our fridge freezer, they are a small company, however when the engeneer(Steven) arrived he was very smart and knowledgeable and proceeded to work on our appliance . He soon had the problem diagnosed and went to work fixing it! Got the job done tidied up his ice and water and got the job done!

Reply from Lothian Domestics Ltd
Steven the engineer was polite, helpful & able to fix the problem

Reply from Lothian Domestics Ltd
Communication from "the office" was excellent.
Engineer [Scott] explained my issue in plain English and was very personable.
It only took a couple of days to obtain the spare part and I was able get a return appointment immediately.
Would use them again.

Reply from Lothian Domestics Ltd
Fantastic service and great price ,would not use any body else.5 star .Fast and efficient

Reply from Lothian Domestics Ltd
Lothian domestics Ltd came out for a repair of some kitchen equipment in our home. They came quickly, very good communications, came on time as arranged and completed the repair. Excellent service.

Reply from Lothian Domestics Ltd
Scott diagnosed the problems with my Neff built in oven I was then given cost for repair by the company. The whole process for proceeding was so easy online and I did appreciate the level of communication from Lothian Domestics thereafter.
Scott’s attributes of professionalism, politeness, punctuality and great knowledge imbued confidence for me the consumer.
This young man is a credit to the company.

Reply from Lothian Domestics Ltd
Absolutely brilliant customer service from start too finish

Reply from Lothian Domestics Ltd
Easy to arrange an appointment and I was sent text reminders and offered cancellations. The engineer Steven was very helpful and sorted the problem very quickly. Happy with the service

Reply from Lothian Domestics Ltd
Really pleased with the service provided. Engineer arrived, confirmed problem (which he had obviously anticipated from my description), and fixed within about 20 - 25 minutes. Will use again.

Reply from Lothian Domestics Ltd
Engineer was very courteous and knowledgeable. Communication was great throughout.

Reply from Lothian Domestics Ltd
Scott our engineer was friendly, professional and extremely knowledgeable. He detected the problem with my Samsung washing machine within minutes and took the time to ensure my machine was back up and running effectively and efficiently. Highly recommend this company.

Reply from Lothian Domestics Ltd
Same day visit, with advanced notice of 2 hour slot, and notification 15 mins before arrival. Quickly diagnosed the problem, fixed it and tested the machine. Very happy to recommend.

Reply from Lothian Domestics Ltd
Excellent service quick and efficient

Reply from Lothian Domestics Ltd
Superb from start to finish. Clear pricing structure. Scott the engineer arrived prompt and was very pleasant. Would definitely use again and recommend.

Reply from Lothian Domestics Ltd
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