Lloyd & Whyte Reviews 1,468

very pro active in ensuring there were cheaper options available on renewing, and renewal process simple. thanks to Kelly Ridgers for making it so easy on the phone, and Adam Hates-Smith for providing the initial information

Very helpful, running a busy small business I don't really have time to spend on arranging insurance but it's a critical need, polite, prompt, I recommend

Adam was most helpful in renewing our house insurance. I have always found Lloyd &Whyte to be very easy to deal with with their staff very warm and courteous.

Adam was very helpful in renewing our insurance for our thatched cottage and answered any questions we had quickly and fully. Would recommend

Shannon Edwards helped us renew our Travel Insurance. It needed updating.
She was excellent.
She addressed our concerns and took time to explain her advice.
It was very important to talk to a human being.
We thank her and her company.
Dr Prem Anand and Mrs Jacqueline Anand.

I have always found this company to be very helpful. My most recent contact was at a very stressful time for me but Kathy who answered my call was so reassuring and helpful it brought my stress levels down instantly. She was able to answer all my queries. I would definitely recommend this company for their customer care.

Alisha was very informative and helpful in identifying the most reasonable annual property insurance for our listed building especially given the way premiums have risen so significantly.

The most important thing for me was speaking to someone on the phone quickly without being in a queue. Kelly Ridgers was efficient and knowledgeable and did everything she said she would, when she said she would. They also got us the best price for our insurance and we did shop around fairly widely, so thank you Kelly.

Insurance for my Grade 2 listed cob cottage has become more difficult over the last few years. Georgina East was very helpful in guiding me through the process of obtaining a rebuild valuation and finally obtained reasonable renewal quotation.

Home buildings and contents insurance: Alisha Oaten advisor.
I was a customer of Medical Money Management from 1978, who were local to me and gave me continued personal service. I was intially concerned when their business was taken over. However, I have had an excellent experience with Lloyd and White and specifically Alisha Oaten, who has been looking after my home insurance and contents needs. I hope that she will continue to do so for years to come as again I prefer that personal service. Alisha is highly competent, respectful, patient, easy to contact and takes time to explain the detail of the product and the reason for the pricing. I am currently very happy with the services of your company and especially Alisha, who is an excellent ambassador for Lloyd & White.

Alisha has supported my home insurance quotes over a number of years. She is on the ball, responds quickly and is able to answer any queries that I have succinctly, often in the same call. I feel like I get a personal experience from Lloyd and Whyte and that they are looking after my best interests.

After many years of cover with Loyd Whyte the time came for retirement. I was halfway through the year with the policy. Sarah Marshall was very helpful on guiding me through what should be done and when in finishing the insurance with the business I had. She contacted when she said she would and efficiently arranged the outstanding refund for the remainder of the year

Kathy Middle was very helpful and dealt with my request very quickly.

Great service, very professional and 5 star customer care by Sarah Marshall, highly recommended

Shannon was dealing with our travel insurance policy and very quickly dealt with a query regarding a medical clause that was no longer applicable which led to a reduction in our renewal - very good service.

Because I was under a little pressure to amend a policy, and wasn't really getting anywhere. Dan Bond was knowledgable and sorted the policy amendment much quicker than I anticipated. He understood the issue, owned it and fixed it.

Very helpful and patient, helped steer us through all the processes.

TImely reminder about house insurance. Phone call to check if I had any questions. Very thorough. Thank you Matthew Lindsay