Lloyd & Whyte Reviews 1,472

Great service, very professional and 5 star customer care by Sarah Marshall, highly recommended

Shannon was dealing with our travel insurance policy and very quickly dealt with a query regarding a medical clause that was no longer applicable which led to a reduction in our renewal - very good service.

Because I was under a little pressure to amend a policy, and wasn't really getting anywhere. Dan Bond was knowledgable and sorted the policy amendment much quicker than I anticipated. He understood the issue, owned it and fixed it.

Very helpful and patient, helped steer us through all the processes.

TImely reminder about house insurance. Phone call to check if I had any questions. Very thorough. Thank you Matthew Lindsay

Alex Du Heaume was our client service advisor helping us with our insurance issues, made process very straightforward and was very helpful. Thank you for your advice

Sadie was amazing. Sorted everything promptly.

Having just renewed my house insurance I had the pleasure of dealing with Lucy & Adam who both were very nice & polite & went through everything with me & didn’t rush me & asked if I understood everything & if I didn’t it was no problem for them explain it again
They made the renewal very easy for me
Thank you both

Elizabeth Smales-Cresswell was very helpful and knowledgeable

We recently had some new equipment installed at our practice on a lease, and needed to confirm with the leasing company that the machinery was properly insured. Lloyd & White handled the entire process on our behalf — contacting both the insurance provider and the leasing company — and dealt with everything incredibly efficiently and professionally.

Their communication was clear and proactive throughout, and they resolved the matter quickly to ensure everything was in order without any delay to our operations. We’re really impressed with the level of service and support we received. A big thank you to the team at Lloyd & White for their excellent work!

Lloyd & Whyte Taunton team are all friendly and helpful.
This company can find solutions where others can’t or only offer expensive alternatives.
I can thoroughly recommend them if you have an old property.

Unfortunately for me I found out that my annual renewal premium had gone about by almost 250% due to a generalised insurance industry reassessment of my risk category (I live on a 10 acre small holding with several outbuildings). Alisha Oaten worked tirelessly to get me the best deal possible within a tight deadline and was very understanding of my predicament.

I have been talking to Kathy Middle who's been really patient, helpful and accommodating to my questions and needs. Would really recommend this.

Very happy with the service received from Sarah Marshall. Good communication and worked with our requests very well.

Great service from Matthew Lindsay. Made the renewal process very easy and trouble-free.

I have just renewed my Contents Insurance. I found Sadie B to be extremely helpful and she carefully explained the intricacies of the quote. I would have no hesitation in recommending Sadie.

This is the first year that I've used Lloyd &Whyte and I have been very impressed with the service I have received. I would like to especially thank Lauren Solly as her customer service has been excellent. She has been so helpful, quick to answer any question that I had. I feel that my home is in safe hands.

I had great service from Sarah Marshall, she worked hard to match an existing quote from another insurance provider. I never had to wait long for responses and have tailored and comprehensive coverage for next year.

Very prompt and helpful service from Kathy Middle.
Would certainly recommend Lloyd&Whyte