Life Line Screening Reviews 18,985

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

Experience

Please stop calling me everyday! I was happy with your service but I am not interested in anything else . Please , no more phone calls ... thank you

8 May 2026
Rated 5 out of 5 stars

Too Close for Comfort.

I have already provided you with my experiences at Life Line Screening the other day. Overall, a very professional and friendly experience but the actual screening areas were to close to eachother.

8 May 2026
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Reply from Life Line Screening

Thank you for sharing your feedback, Hans. We’re glad to hear your overall experience was professional and friendly. We appreciate your comment regarding the closeness of the screening areas and will share it with our team as we continue working to improve patient comfort and privacy.

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. I felt the appointments were timely in spite of hearing complainers during my appointment time.

8 May 2026
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Reply from Life Line Screening

Thank you for the kind feedback! We’re glad our staff made your experience pleasant and timely, and we appreciate your patience.

Rated 5 out of 5 stars

The staff was courteous

The staff was courteous, pleasant, and acted very professional Professional.

But, I may never sign up again because I can’t stand how many frigging emails I get to upsell me 😡😡

8 May 2026
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Reply from Life Line Screening

Thank you for your feedback, Richard. We’re glad to hear our staff was courteous and professional. We also understand your concern about the volume of emails your input is appreciated and will be shared with our team, and you can manage your email preferences at any time.

Rated 4 out of 5 stars

Very professional and friendly staff I…

Very professional and friendly staff I have been coming 4 years now and this year I joined the club

8 May 2026
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Reply from Life Line Screening

Thank you, Joann! We’re so glad to hear you’ve had positive experiences with our professional, friendly staff over the years and welcome to the club! We truly appreciate your continued trust and support.

Rated 4 out of 5 stars

The tests and the techs were great but…

The tests and the techs were great but this is the first time we had to wait a good while after our appointment time to be seen. They must have been running behind.

7 May 2026
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Reply from Life Line Screening

Thank you for sharing your feedback. We’re glad you found the tests and technicians great, and we apologize for the wait you experienced. While delays can happen when we’re running behind, your time matters to us, and we appreciate your patience.

Rated 5 out of 5 stars

The ultrasound exam was professional…

The ultrasound exam was professional and exceptionally executed. I would just comment: it would be helpful if the exam were to include an explanation of what and why it is being done and what are the the steps to follow once the results are available

7 May 2026
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Reply from Life Line Screening

Thank you, Paul. We’re glad to hear the ultrasound exam was excellent and appreciate your suggestion about adding clearer explanations and next‑step guidance. Your feedback has been shared with our team.

Rated 5 out of 5 stars

Great service

Great service , waiting on results

7 May 2026
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Reply from Life Line Screening

Thank you! We’re glad you had a great experience. Your results will be available soon in your online portal account, and we appreciate your patience.

Rated 5 out of 5 stars

Sraff made me feel cared about and were…

Sraff made me feel cared about and were efficient. Started on time and very good parking available.

6 May 2026
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Reply from Life Line Screening

Thank you Donald for your feedback! We’re glad our staff made you feel cared for, provided efficient service, started on time, and that parking was convenient. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

I think it is great you offer these…

I think it is great you offer these tests for people that we pay high insurance premium and they won't cover. Insurance believes in preventive measures only for what they want. Stroke was in my family but tests were too costly until you came along. I will recommend to everyone I talk to.

7 May 2026
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Reply from Life Line Screening

Thank you, Elaine, for sharing such a thoughtful message. We’re honored to hear how meaningful these screenings have been for you, especially given your family history. Making preventive health information accessible and affordable is exactly why we do what we do. We truly appreciate your trust and your willingness to recommend Life Line Screening to others. Please see the link with your family and friends. https://hearthealth.lifelinescreening.com/?utm_source=Facebook&utm_medium=comments&utm_campaign=Richlynn&utm_content=SRMS

Rated 5 out of 5 stars

My appointment started right on time

My appointment started right on time, checkin was simple and each scan station nurse/tech was obviously experienced and kind too.

6 May 2026
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Reply from Life Line Screening

Thank you for your feedback! We’re glad your appointment started on time, check‑in was easy, and that our nurses and technicians were experienced and kind throughout your visit. We truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Everyone was extremely polite and…

Everyone was extremely polite and pleasant.

6 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, James! We’re happy to hear everyone was extremely polite and pleasant. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and friendly. Well trained and knowledgeable during the examination process.

7 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Charlie! We’re pleased to hear our staff was professional, friendly, and knowledgeable throughout the examination process. We truly appreciate your kind words and your trust in Life Line Screening.

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