Excellent. New Cutler and Gross frames returned with new gradient prescription lenses, looking amazing. Good customer service and communications when I wanted to tweak my order after placing. J... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was the second time i've used Lensology. On both occasions they have delivered great lenses at a price that cannot be matched by high street opticians. Easy ordering process and fast delivery... See more
Company replied
Good choice if you need lenses replaced. Had cracked my raybans snd sent them off to lensology using their quote service. They sent out a box, and gave me a price of authentic ray bans or generic lens... See more
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I am a long-term mature customer, who has found they turn round your replacement lens far quicker than the local opticians and better priced too. I have used the postal and personal visits to their la... See more
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Company details
Written by the company
Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.
Why people trust Lensology
Written by the company
- Expert lens fitting, honest pricing, real customer care
- We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.
Contact info
Upper Floor, Wenzel House, Olds Approach, Tolpits Lane, WD18 9AB, Watford, United Kingdom
- 01923940408
- hello@lensology.co.uk
- www.lensology.co.uk
Keep the Frames. Fix the Lenses.
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Great experience from order to…
Great experience from order to delivery, thanks Lensology. I had existing frames reglazed with varifocal lenses, great quality at a fraction of high street prices.
4 August 2026
Unprompted review
Reply from Lensology
Hi Elaine,
Thank you for your kind words!
So glad that you had such a great experience from ordering through to delivery. It’s wonderful to know you’re pleased with your reglazed frames and varifocal lenses, and that we could provide excellent quality at a fraction of high street prices.
Thank you for choosing Lensology! We look forward to serving you again!
Kind regards,
Barry
Great way to upgrade my favourite frames
Prompt service, all very straightforward to change the lenses in my favourite frames
10 August 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for this wonderful review!
That’s great to hear — we’re delighted you found our service prompt and the lens change in your favourite frames straightforward.
Thank you for the kind words!
Very best,
Barry
Process was easy
Process was easy, everything was supplied for me to send. I left the package in my car for a week before I sent and I even got a email checking that all was OK! The glasses all came back and were perfect. I had 1 pair of verifocal glasses and 2 pairs of designer sunglasses. I am now checking if I need any more revamping!🤩
10 August 2026
Unprompted review
Reply from Lensology
Hi Tracy,
Thank you so much for this fabulous review!
We’re glad that you found the whole process so easy, and we’re glad our team’s check-in email gave you that extra reassurance. It’s wonderful to hear that all three pairs — your varifocals and two pairs of designer sunglasses — came back perfectly.
We love that you’re already checking which other pairs might be ready for a Lensology revamp! 👓😎✨ Thank you for choosing us!
Warm regards,
Barry
It was quick
It was quick, easy and smooth process. From the site to getting my glasses back. Will use again.
12 August 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for your 5-star review.
We’re pleased you experienced a quick, easy, and smooth process end‑to‑end, and that you plan to use us again.
Very best,
Barry
Great company & Great product.
Great company & Great product.
Easy to order, fab customer services answering my questions swiftly.
The product was delivered quickly and with great instructions on how to fit.
8 August 2026
Unprompted review
Reply from Lensology
Hi Leigh,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the ordering process easy and that our customer service team could answer your questions quickly. It’s also great to know your lenses arrived promptly and that the fitting instructions were clear and helpful.
Thank you for choosing Lensology and for your kind words!
Best regards,
Barry
Used them for a 3rd time
Used them for a 3rd time. Last time I couldn't because I didn't have any spare frames. But now I buy the frames on ebay (same ones as last time) and use Lensology. Very quick service and kept well informed of what's happening.
18 August 2026
Unprompted review
Reply from Lensology
Hi Neil,
Thank you so much for choosing Lensology for a third time!
We’re exhilarated to know that you found a way to get the same frames you loved and have them reglazed with us again. It’s great to hear you were impressed with the quick service and regular updates throughout the process.
We really appreciate your continued trust and support and hope to serve you for many more years to come!
Kindest regards,
Barry
my second pair of Oakley Frames re…
my second pair of Oakley Frames re glazed by Lensology, and yet another great job, wont use anyone else now as their price and service is hard to beat.
as and when i have a prescription change it will be lensology who will be doing the lens's again...
thank you
15 August 2026
Reply from Lensology
Hi Gary,
Thank you so much for your continued support!
It's an honour to have you with us. Glad to hear that your second pair of Oakley frames has been reglazed by us with another great result. Knowing that you wouldn’t use anyone else and that you’ll be coming back to Lensology when your prescription changes is the biggest compliment we could receive.
We really appreciate your trust and loyalty! Thank you for choosing Lensology time and time again!
Warm regards,
Barry
Reply from Lensology
Hi Mulin,
Thank you for this wonderful review!
Speedy service, great customer interaction, and reasonable prices are exactly what we aim for.
Thanks for choosing Lensology! We hope to serve you again!
Very best,
Barry
Very pleased with the whole process
Very pleased with the whole process. Ordering was easy and I’m very happy with the finished result. Thanks for the sweets.
15 August 2026
Reply from Lensology
Hi Beverley,
Thank you so much for your kind words!
We’re pleased you found ordering easy, are very happy with the result, and appreciated the sweets.
Looking forward to serving you again!
Best regards,
Barry
10/10 service
10/10 service, I would highly recommend bought a pair of sunglasses which had been discontinued. Over time due to wear and tear the glazed lenses had scratches. Lensology put in new lenses and sent them back as good as new. Thank you esp Christina
18 August 2026
Unprompted review
Reply from Lensology
Hi,
Thank you so much for your fantastic 10/10 review!
We’re delighted that we could give your discontinued sunglasses a new lease of life with fresh lenses, making them feel as good as new again. We’ll be sure to pass your special thanks on to Christina!
Thank you for choosing Lensology and for the recommendation!
Kind regards,
Barry
I found the ordering a little complicated
I found the ordering a little complicated which resulted in my order not being as expected
15 August 2026
Reply from Lensology
Hi Graham,
Thank you for your review!
We are trying to be as simple as we can, as far as the ordering process is concerned. Also, once your order is placed, we do communicate with you via email regarding your order. If there is any complication that you face, you can let the team know about this while the order is in progress.
If you feel that your order is not as you expected, you can just contact us using our contact us form available here: https://lensology.co.uk/contact-us/ so that one of our experts can happily help you with this.
Very best,
Barry
Easy to follow instructions and great…
Easy to follow instructions and great quality lenses. Loves the treat that came with my glasses delivery too.
18 August 2026
Reply from Lensology
Hi Neil,
Thank you so much for your fantastic review!
We’re elated to hear that you found the instructions easy to follow and are so pleased with the quality of your new lenses. And we’re glad the little treat was a nice surprise too!
Thank you for choosing Lensology and for sharing your experience!
Best regards,
Barry
Reply from Lensology
Hi Stephen,
Thank you for your kind words!
Great lenses at a decent price are exactly what we aim for.
Thanks for choosing Lensology!
Very best,
Barry
Sent in my fave frames to be fitted…
Sent in my fave frames to be fitted with new lenses. Great price, turnaround time and well packaged.
18 August 2026
Unprompted review
Reply from Lensology
Hi Keith,
Thank you so much for your lovely review!
So thrilled to know that you were able to give your favourite frames a new lease of life with new lenses. It’s awesome to hear you were happy with the price, turnaround time and packaging too.
Thank you for choosing Lensology! We look forward to serving you again!
Best regards,
Barry
Great service
Great service. I had cataract surgery so needed my Gucci sunglasses reglazed polarised lenses. Good price, quick turnaround and workmanship to a high standard.
12 August 2026
Unprompted review
Reply from Lensology
Hi Janice,
Thank you so much for your fantastic review!
We’re glad to hear that you’re so pleased with your reglazed Gucci sunglasses and polarised lenses. It’s great to know you were happy with the price, quick turnaround and, most importantly, the quality of the workmanship.
Thank you for choosing Lensology and for taking the time to share your experience!
Kind regards,
Barry
Great company great price
I was pleasantly surprised by the level professionalism
and speed to deliver, I will use Lensolegy again
17 August 2026
Reply from Lensology
Hi Frederick,
Thank you so much for your lovely review!
We’re delighted to hear that you were pleasantly surprised by the professionalism and speed of our service. It was a pleasure to communicate with you on the live chats.
So glad to know you’ll be choosing Lensology again, and we really appreciate your support.
Very best,
Barry
Top quality and amazing value
Sent in my Japanese BJ Classic frames to Lensology for 1.67 Omni-Vision HD Varifocals with ULTIMA coating. The lenses are thin, super clear, and extremely comfortable. Top quality and amazing value compared to the high street. Highly recommend!
15 August 2026
Unprompted review
Reply from Lensology
Hi Wai,
Thank you so much for your incredible review!
We’re exhilarated to hear that you’re so pleased with your 1.67 Omni-Vision HD varifocals and ULTIMA coating. Omni-Vision HD lenses are amongst the best varifocal lenses that you can find on the market with the least distortion area. It’s great to know the lenses are thin, crystal clear and comfortable, while also offering such excellent value compared with the high street.
Thank you for choosing Lensology and for your highly recommended! We look forward to serving you again!
Warm regards,
Barry
Great communication from start to…
Great communication from start to finish. Made my failing glasses young again.
14 August 2026
Reply from Lensology
Hi Matej,
Thank you for your lovely feedback.
We’re pleased you experienced great communication throughout and that your glasses were restored to like‑new condition.
Looking forward to helping you again!
Best regards,
Barry
I was pleased to use Lensology company…
I was pleased to use Lensology company for my glasses. I sent a copy of my prescription along with my personal frame and got an expensive quote, I informed lensology that the quote was above my budget and I received a 2nd quote that was adjusted and much more affordable for me. They sent me packaging and paid for shipping fees, I got my new glasses back along with packets of hair is! I love a freebie.
7 August 2026
Unprompted review
Reply from Lensology
Hi Sedrecka,
Thank you so much for your fabulous review!
We’re exhilarated to know that we could find an option that worked better for your budget while still providing the lenses you needed.
It’s great to hear that the packaging and shipping process made everything easy for you, and we’re thrilled you’re enjoying your new glasses. And we’re glad the little freebies were a nice surprise too!
Thank you for choosing Lensology and for sharing your experience! We'd love to welcome you again!
Kindest regards,
Barry
Reply from Lensology
Hi Peter,
Thank you for your kind regards.
We’re pleased you found the process very good and easy.
We are always here to help you again!
Very best,
Barry
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