London Camera Exchange - Gloucester Reviews 

301
•
TrustScore 5 out of 5

4.9

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really easy to place the order and very quick in sending the item, literally received next day. Have used LCE Derby before and have always been pleased with their service. Perhaps the only criticism... See more

Rated 5 out of 5 stars

Simon Hargreaves is the ideal customer facing person. He listened so that he had a good understanding of the type of camera I needed to meet my use requirements and possible future variations. He expl... See more

Rated 5 out of 5 stars

Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more

Rated 5 out of 5 stars

The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more


Company details

  1. Camera Store
  2. also in
  3. Binoculars Store
  4. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.9

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(301)

2,636 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

London Camera Exchange Excellent as always

I have bought and exchanged cameras with the LCE for many years at my local branch but this was the first time I had bought a camera from another branch which I bought unseen and had it posted. Communication with the Gloucester branch was excellent and the camera arrived as described, quickly. I am very happy. Thank you!

18 October 2025
Rated 5 out of 5 stars

Lens purchases and delivery

I purchased a used lens which was delivered today. There were local difficulties with the carrier but throughout the process, the helpful and friendly staff battled to rectify the problems which were not of their making keeping me informed of developments as the situation unfolded.

The item itself was exactly as described and well packaged. The staff even delayed dispatch until I was able to receive it at home. Unable to fault the efforts of the Gloucester team. We’ll done

22 September 2025
Unprompted review
Rated 5 out of 5 stars

less from purchase to delivery

Seamless from purchase to delivery, I purchased a sigma lens as new which it was i ordered it at 1pm and was delivered the next day by 2pm, competitive cost,I would have no hesitation repeating a purchase in future.

16 September 2025
Rated 5 out of 5 stars

The team in Winchester, superb

The team in Winchester branch are superb, I have more than many used items with them, and my new camera a few months back. They are attentive., knowledgeable and carry the extra mile to get stocking from other branches.

12 August 2025
Rated 5 out of 5 stars

Excellent experience

Bought used Sony camera. It was delivered next day and is in immaculate condition. So am very happy with my dealings with LCE.

13 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look