Really easy to place the order and very quick in sending the item, literally received next day. Have used LCE Derby before and have always been pleased with their service. Perhaps the only criticism... See more
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Simon Hargreaves is the ideal customer facing person. He listened so that he had a good understanding of the type of camera I needed to meet my use requirements and possible future variations. He expl... See more
Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
4.9
Excellent
301 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Exemplary service using the most…
Exemplary service using the most reliable courier DPD. Received item within two days of ordering. Kemi the courier was dead on time and the item was exactly as advertised. Thank you LCE.
11 August 2025
A no problem order.
My order for the new lens came about with no problems for the delivery.
2 August 2025
Ordered online
Ordered online, easy. Great guy called from the location I’d ordered it from, just to make sure it was the best type for my camera.
Delivery was speedy as well.
Great stuff 😎
15 July 2025
Superfast delivery of quality and well…
Superfast delivery of quality and well priced bag.
18 July 2025
Good experience.
A quick, easy and friendly purchase of a good value used camera. Product as per description.
8 July 2025
Genuinely customer focused
Always a pleasure to purchase from LCE - keeping you in the loop every step of the way, genuinely concerned about customer satisfaction and stepping up when you have an issue. A happy customer for many years. Keep up the great work LCE.
1 July 2025
Excellent experience
Dealing with Simon was an absolute joy, very knowledgeable and helpful.
9 July 2025
Unprompted review
Simple and painless buying experience
My item, which was an Insta360 X5 Essentials, was in stock. Ordered in the morning on a Friday and it was delivered Saturday afternoon.
Ordering was quick and easy!
27 June 2025
Great camera knowledge, exactly what you need!
Can’t thank Chris and Simon enough for their patience setting up a camera i purchased new in the LCE Bath shop. Whilst there I traded and purchased a lens that is perfect for purpose and suits my camera perfectly. Thanks guys. Graham.
20 June 2025
Unprompted review
Lens was I great condition as described…
Lens was I great condition as described and better value than eBay and a lot less hassle. 10/10 Thank you
5 June 2025
Excellent customer service
Excellent customer service, quick delivery and will definitely be using them again
30 May 2025
The delivery service was fantastic
The delivery service was fantastic, absolutely rapid! Highly recommend LCE!
2 June 2025
I highly recommend
I highly recommend. Very fast shipping. Everything is beautifully described. I am very satisfied.
31 May 2025
Fantastic service
Fantastic service. I placed the order and they called within 30 minutes to say an item was out of stock, they upgraded it and sent it out for delivery.
30 May 2025
Very helpful
Very helpful, prompt service. Still keeping High St shops is great. Staff at Worcester, in particular, very helpful.
21 May 2025
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