The University of Law Reviews 

290
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, most reviewers were somewhat happy with their experience overall. Many consumers deeply appreciate the knowledgeable lecturers and incredibly helpful teaching staff who consistently provide clear guidance and professional support throughout their academic journey. Reviewers frequently highlight that open days, campus tours, and presentations are both highly informative and welcoming. However, some reviewers were not happy with the administrative support, citing poor internal organization and troubling communication gaps across departments. People frequently mentioned severely delayed responses from customer service, along with extremely frustrating obstacles when attempting to resolve important admission and visa queries. Some customers also noted technical glitches and access issues during online sessions.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, highlighting both dedicated teaching and severe... See more

Service

Reviewers highlight negative aspects of service, noting that the administration is disorganized and... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some consumers praise the easy application... See more

Customer service

Consumers find customer service to be ambiguous, reporting a mix of both helpful and frustrating experiences.... See more

Response time

Clients share profound dissatisfaction regarding response times, consistently reporting that emails are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had really great lecturers who were instrumental in ensuring I didn’t disgrace myself. My supervisor gave clear guidance around my dissertation, and the overall teaching experience was good. Sadl... See more

Company replied

Rated 4 out of 5 stars

Truly remarkable learning experience and leadership support from Tutors and students support teams. My health issues would had prevented from completing this law course however ULaw gave me the suppo... See more

Company replied

Rated 4 out of 5 stars

The quality of teaching and materials at UOL is first class and helped me become one of the 41% of participants who passed SQE1 in July 2025. Further, their support helped me pass in the... See more

Company replied

Rated 4 out of 5 stars

SQE 1 Prep course was great, good quality teaching, great resources & plenty of practice questions. SQE 2 teaching was varied, the advocacy teaching was really good and hands on. Overall passed both... See more

Company replied


Company details

  1. University
  2. Career and Education Provider
  3. Educational Institution
  4. Graduate School
  5. Law School

About The University of Law

Written by the company

With a rich heritage and a reputation for innovation and contemporary teaching practices, we continuously focus on developing the best legal and business minds.

We are the largest provider of legal education, with more law students choosing us than any other UK university in 2023 (HESA 2022/23). What really sets us apart is the guiding principle that future lawyers and business leaders should learn in a realistic, professional and contemporary context, with plenty of practical interactive engagement. That's why we keep our contact hours high and our teaching groups small.

All of our courses – from our undergraduate law degrees to our diverse range of business courses and postgraduate programmes – are designed with a unique, varied and innovative learning approach proven to deliver self-reliant professionals who can compete in the fast changing professional world.

Our track record of excellence in learning and development has helped us establish worldwide connections within the legal and business industries. We provide legal training for 90 of the top 100 law firms in the UK and exclusively deliver SQE training for over 65 leading UK and US law firms.

More than 400 of our lecturers are qualified lawyers and business professionals, and all have extensive practical experience which they are able to pass on to our students. We facilitate this process with high levels of student-to-lecturer contact time and small class sizes - one of the reasons that many firms insist their trainees study with us.

We focus exclusively on practice-based training and give students access to our expert Careers and Employability service database as soon as they accept a place with us. Students also benefit from our pioneering and award-winning pro bono programmes, which allow them to gain valuable work experience by helping real clients from the local community.

We were ranked in the top 10 for our quality of teaching across UK universities in the NSS 2024 (7th in England) and in the Office for Students (OfS) Teaching Excellence Framework (TEF) 2023, we were awarded an overall Silver rating, with a Gold rating for Student Experience and Silver rating for the Student Outcomes.

Our Postgraduate Employment Promise

Get a job in nine months or your fees back*

We’re so confident you’ll succeed that if you don’t obtain a job in nine months after completing your course, you'll get 100% of your fees back, made up of 50% as cashback, plus 50% as credit towards another course.*

Our Employment Promise is offered to students studying a selection of our postgraduate law courses, including our LLM Legal Practice (SQE1&2), and a range of our postgraduate business courses.

*Terms and conditions apply, visit our website for full details: law.ac.uk/employability/employment-promise

Contact info

3.3

Average

TrustScore 3.5 out of 5

290 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(290)

193 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great lecturers who know their field of…

Great lecturers who know their field of law, beyond the textbook too! They’re approachable and engaging, and willing to go the extra mile to help out! Plus the SQE materials provided, particularly the app to practice SBAQs, are incredibly helpful!

25 April 2025
The University of Law logo

Reply from The University of Law

Thank you for your kind review Mithiya, we're so pleased to see you've had such a great experience studying the SQE with us and the lecturers have been such a positive help on your journey.

We really appreciate you taking the time to share your feedback and we'll be sure to share this with your SQE teaching team too 🙂
- Olivia

Rated 5 out of 5 stars

Satisfactory

Satisfactory

25 April 2026
The University of Law logo

Reply from The University of Law

Thanks for taking the time to leave us a review Enyinnaya, we appreciate you sharing your feedback 🙂
- Olivia

Rated 5 out of 5 stars

Excellent teaching staff with you every…

Excellent teaching staff with you every step of the way in terms of support and guidance

10 November 2025
The University of Law logo

Reply from The University of Law

Thank you for your review Danny, we're thrilled to see you had such a positive experience with us and felt supported by your lecturers during your studies.

We will share your lovely feedback with the Academic team from your course too.

Thank you again for taking the time to leave us a review, we really appreciate it 🙂
- Olivia

Rated 1 out of 5 stars

Bad investment. Waste of time and money and health.

Poor university for poor people.

You will not get help with anything and you'll work a lot, not because the material is demanding or insightful in any way, but because of poor educational services. And at the end, you'll have a worthless degree.

Bad investment. Waste of time and money and health.

25 April 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thank you for leaving a review. We're disappointed to see you say you've not had a good experience with us and we'd like to learn more so we can investigate this properly.

We've requested more information through Trustpilot, or if you'd prefer, please email us at reviews@law.ac.uk with your Student ID, full name and email address so we can find your details in our system to escalate.

Thank you in advance for your additional feedback, we appreciate the opportunity to learn from your experience.
- Olivia

Rated 5 out of 5 stars

Fantastic teaching staff

Teaching staff at the University were simply excellent!
Also the library services offer great range of literature and individual support where needed.
Their wellbeing team has also been superb and of course the employability team are great at reviewing CVs and giving career advice.

25 April 2025
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Reply from The University of Law

Thank you for your wonderful feedback Jn, we're so pleased to see how supported you've been throughout your time with us.

We will share you kind words with the teams too, we really appreciate you taking the time to leave us a review.
- Olivia

Rated 5 out of 5 stars

Excellent program, great coordination

The program started on time and we were finished in no time. There were no delays whatsoever and everything was on point

10 November 2025
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Reply from The University of Law

Thank you for leaving us a review Priscilla, we're thrilled to see you had a positive experience with us.

We really appreciate you taking the time to share your feedback and we look forward to keeping in touch through our Alumni Network 🙂
- Olivia

Rated 5 out of 5 stars

There was no food provided at the…

There was no food provided at the graduation.

11 November 2025
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Reply from The University of Law

Thank you for leaving us a review Tee, we're pleased to see you had an overall great experience with us and we appreciate you sharing feedback about your Graduation. We have passed this on to our Graduation team for consideration for future ceremonies.

We look forward to keeping in touch via the Alumni Network.
- Olivia

Rated 1 out of 5 stars

I ordered my graduation pictures ( hard…

I ordered my graduation pictures ( hard copies). The pictures never arrived.

25 April 2026
The University of Law logo

Reply from The University of Law

Thank you for leaving us a review Damia - we're sorry to hear that you didn't receive your photos from Graduation.

We have shared your review and contact information with our Graduation team, who will be in touch shortly via email. They will be able to support you in finding a resolution with our photography supplier.

Thank you again for taking the time to leave us a review, we appreciate the opportunity to make this right for you.
- Olivia

Rated 4 out of 5 stars

I had a lovely experience as a student

I had a lovely experience as a student. The lecturers were very helpful. The classes were always clean. The assignments were not overwhelming. My project supervisor was present and super helpful. With the help of God and support from my lecturers, I graduated with a distinction in my dissertation and overall. I also got a scholar award from a distinguished association. All in all, I would recommend ULAW Manchester

10 November 2025
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Reply from The University of Law

Thank you so much for your kind review, we're thrilled to see that you had such a wonderful experience at our Manchester campus.

We'll share your feedback with the campus team too and we look forward to staying in touch through the Alumni Network.
- Olivia

Rated 1 out of 5 stars

Some teachers were not helpful

Some teachers were not helpful. They made mistakes many times in making attendance and sent emails regarding absence. That time was really stressful. The thesis supervisor disappointed me whenever I asked her for her reviews on Thesis. The campus was just like a shoping mall. Just some offices and classrooms. I can't say it purposeful built university campus. I will not recommend this university to International Students.

31 October 2025
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave us a review Syed.

We're disappointed to see that you didn't get the level of support we expect for our students and that your experience was not at the standard we strive for.

We will pass your comments back to the team at your campus and on your course for investigation.

Thank you again for leaving us a review, we appreciate all feedback received so we can improve the experience for our students.
- Olivia

Rated 1 out of 5 stars

One of the worst universities to exist…

One of the worst universities to exist I wish I never applied and I wish I never went there.

20 September 2025
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Reply from The University of Law

Thanks for taking the time to leave us a review Tala, we're sorry to see that your experience with us wasn't at the standard we strive for.

If you'd be open to it, we'd be keen to hear more about what went wrong so we can make improvements for future students. We'd really appreciate it if you could share more details via email at reviews@law.ac.uk.

We appreciate you taking the time to share your feedback and we hope to hear from you soon.
- Olivia

Rated 5 out of 5 stars

The tutors were amazing

The tutors were amazing. Very knowledgeable and interactive with the students.
Amazing curriculum and very impressive delivery of material.
Classes are very interesting and interactive with loads of mental exercises enabling students to apply critical thinking and legal knowledge to given scenarios.

20 April 2025
The University of Law logo

Reply from The University of Law

Thank you for your kind words Alexandru. It's great to see you had such a positive experience with our Academic team and that you enjoyed the course.

We'll be sure to share you feedback with the course team too and we look forward to staying connected on the Alumni Network 🙂
- Olivia

Rated 5 out of 5 stars

The Tutors- excellent kowledge.

The Tutors- excellent kowledge.

16 April 2026
The University of Law logo

Reply from The University of Law

Thanks for your review Keren, we appreciate you taking the time to share your positive feedback about our Academic team 😀
- Olivia

Rated 5 out of 5 stars

Well to start with the faculty is…

Well to start with the faculty is always available whenever you need them and are very helpful in matters on studies. Best choice I would say as they understand your concerns and than work on them so that you can get a clear perspective.

16 December 2025
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave us a review Fiza, we really appreciate your kind words about your experience.

We will be sure to pass this feedback along to our faculty team and we look forward to staying connected on our Alumni Network.
- Olivia

Rated 4 out of 5 stars

The modules were carefully crafted and…

The modules were carefully crafted and the method of delivery was world class. The lecturers were highly professional and friendly. It is important to incorporate industrial experience to the modules in order to prepare learners for the UK job market.

19 November 2025
The University of Law logo

Reply from The University of Law

Thank you for your review Haruna, we really appreciate you taking the time to write such kind words and it's great to see the value you got from the course.

We will share your feedback with the Academic team too and we hope to see you on our Alumni Network soon 🙂
- Olivia

Rated 5 out of 5 stars

Very supportive teachers and admin…

Very supportive teachers and admin staff. Always ready to help us.

16 April 2026
The University of Law logo

Reply from The University of Law

Thank you for kind review Uzma, we really appreciate you taking the time to share your experience with us.

We'll share your lovely words with our teams on your course and we look forward to staying in touch through our Alumni Network 🙂
- Olivia

Rated 4 out of 5 stars

Ulaw, a great place to study

The instructors were absolutely superb, their method of delivering lectures is top-notch.
The flexibility of fees payment is the best when compared to other universities.
The cosmopolitan nature of the students gave me as an international student, a great relief.
The staff members were always polite and ever ready to assist.
It's a great place to study.

16 April 2026
The University of Law logo

Reply from The University of Law

Thank you for your review Awoye, we're pleased to see that you had a positive experience with us.

We've shared your kind words with the lecturers on your course and we look forward to staying in touch through our Alumni Network 🙂

Thanks again for taking the time to leave us a review, we really appreciate it.
- Olivia

Rated 2 out of 5 stars

Do not study here

Do not study here. Tutors are lovely and I feel bad for them having to work for such a terribly organised University. SFE payments always delayed because of admin errors, timetables made no sense, exams and workshops poorly organised. Please do not get yourself into mounds of student debt for this uni, literally ANYWHERE else beats ULaw. Graduation is held in London in November, despite the fact I studied in Nottingham and finished uni in July like everyone else. Graduation itself was TERRIBLE, oversold pictures so the £60 I paid went to waste as I ran out of time to get my pictures, the lady told me there and then I wouldn’t get a refund so I’m out of pocket.

20 November 2025
The University of Law logo

Reply from The University of Law

Thanks for taking the time to write a review Hannah and we're really sorry to hear about your experience.

We've shared the details you've provided with the teams you've mentioned so we can learn and improve across these areas.

We've also requested the Graduation team reach out directly via email about a refund for your pictures, as this should have been organised by our photography supplier on the day - we apologise that this wasn't the case.

Thank you again for taking the time to share your feedback, we appreciate it.
- Olivia

Rated 5 out of 5 stars

very great 👍

very great 👍

16 April 2026
The University of Law logo

Reply from The University of Law

Thanks for your positive review Pawanpreet, we're thrilled to see that you enjoyed your time studying with us.

Please do keep in touch through our Alumni Network 🙂

- Olivia

Rated 1 out of 5 stars

Worst university

Worst experience with this university. Worst management and no support at all . Management is extremely rude and doesn't admit it's mistake . This university Changes it's own rules to avoid accountability and misguide students and hide relevant information from students. I would never recommend it to anyone. Regretting my decision to waste my time , effort and money on this university. Really disappointing

16 April 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thanks for leaving us a new review Isra - we understand that you've had a disappointing experience.

Although we didn't hear from you following your previous review, we'd really appreciate the opportunity to learn more, identify the areas we can improve and work with you to find a resolution.

We've requested more information through Trustpilot, but would welcome you reaching out directly through reviews@law.ac.uk

We hope to hear from you soon.
- Olivia

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