Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it tho... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ordering process was easy and intuitive. EVRI messed up the delivery but once it had been retrieved, the dress was gorgeous but just a bit too revealing so I had to send it back. I rarely send t... See more
Company replied
I am a conventional UK size 12 I have been frustrated and disappointed that the S size I always ordered with confidence was consistently a size too big and baggy. Furthermore when I returned t... See more
Company replied
I've been buying clothes from Landsend for many years and have never been disappointed. It's a pleasure to scroll through all the pages. Occasionally I've had a problem with size and found the small... See more
Company replied
Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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The quality of the dress was good
The quality of the dress was good. I sent back the first order for a different size and both were sent quickly and the refund for the one returned was prompt.
30 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you were happy with the quality of the dress and that both orders were sent quickly. We're also delighted that the refund for your return was prompt!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
From placing order to receiving these…
From placing order to receiving these shorts excellent service .
Have bought many pairs and find them comfortable easy to care for and I love them !
30 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you received excellent service from placing your order to receiving your shorts. It's wonderful that you find them comfortable, easy to care for, and that you love them!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Like the product and it arrived on time
24 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that you are happy with your product and that it arrived on time. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you were pleased with the prompt delivery and the excellent quality of our clothing. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Quality products at reasonable prices.
Quality products at reasonable prices.
Straightforward ordering and reliable delivery.
30 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that you found our products to be of good quality and reasonably priced, and that your ordering experience was straightforward with reliable delivery. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Perfect
The coat I ordered was just as I had hoped for.
Sizing was just right, so very pleased with my purchase.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that the coat you ordered was just as you had hoped and that the sizing was just right. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
The productcwas lovely
29 July 2026
Reply from Lands' End Europe ltd
Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
The item I ordered was excellent…
The item I ordered was excellent quality, perfect size and fit, with quick delivery of order.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that the item you ordered was excellent quality, a perfect size and fit, and that you experienced quick delivery. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
I've been buying clothes from Landsend…
I've been buying clothes from Landsend for many years and have never been disappointed. It's a pleasure to scroll through all the pages. Occasionally I've had a problem with size and found the small size very generous, soon sorted. Stylish, value for money and very good quality fabrics.
Easy to order and prompt delivery.
28 July 2026
Reply from Lands' End Europe ltd
We are so pleased to hear that you have been a loyal customer for many years and have never been disappointed. It's wonderful to know you enjoy browsing our pages and appreciate the stylish, value-for-money, and high-quality fabrics of our clothing. We're glad to hear that any sizing issues you've encountered were easily resolved and that you find our ordering process easy and delivery prompt.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
The top was a good size/fit
The top was a good size/fit, quality great and service good too.
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that your top was a good size and fit, that you found the quality great, and that our service was good too. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Deliveries are on time
Deliveries are on time - and the items ordered are all
of high quality.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that your deliveries have been on time and that you're happy with the high quality of the items you ordered. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We truly appreciate your positive feedback thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Best fitting swimming suit I have ever…
Best fitting swimming suit I have ever bought. I will be ordering more
24 July 2026
Reply from Lands' End Europe ltd
We are absolutely delighted to hear that you found our swimming suit to be the best fitting you've ever purchased! We truly appreciate your positive feedback and are thrilled that you plan to order more.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Good to have telephone ordering
Good to have telephone ordering. Goods delivered quickly and exactly as ordered. Clothes of usual good standard.
24 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you found our telephone ordering convenient and that your goods were delivered quickly and exactly as ordered. It's wonderful to know you appreciate the usual good standard of our clothes. Thank you for your kind words!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Easy to find and understandable
Easy to find and understandable. Quick delivery and value for money 💰
24 July 2026
Reply from Lands' End Europe ltd
We're so pleased you found our products easy to find and understandable, and that you appreciated the quick delivery and value for money! Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback. We are so glad you were happy with the fast ordering and good quality. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Land's End are a reliable and…
Land's End are a reliable and customer-centred company who I have been ordering from for many years. Their products are high quality and value for money and their customer service is top notch!
24 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that you've been a loyal customer for many years and that you consistently find our products to be high quality and great value. It's wonderful to know you consider our customer service top-notch!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
It was very easy to find the product we…
It was very easy to find the product we wanted in the correct size and colour
Payment was straightforward via credit card.
The order was delivered on time and fitted perfectly.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you found it easy to find the product you wanted in the correct size and colour, and that payment was straightforward. It's wonderful that your order was delivered on time and fitted perfectly.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Some one took my parcel
Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it though but blue one lovely. Thank you.
29 July 2026
Reply from Lands' End Europe ltd
We are sorry to hear about the parcel being taken and the inconvenience this caused. We are glad the replacement vests arrived and that you are pleased with the blue one. We appreciate your understanding.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
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