Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it tho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ordering process was easy and intuitive. EVRI messed up the delivery but once it had been retrieved, the dress was gorgeous but just a bit too revealing so I had to send it back. I rarely send t... See more
Company replied
I am a conventional UK size 12 I have been frustrated and disappointed that the S size I always ordered with confidence was consistently a size too big and baggy. Furthermore when I returned t... See more
Company replied
I've been buying clothes from Landsend for many years and have never been disappointed. It's a pleasure to scroll through all the pages. Occasionally I've had a problem with size and found the small... See more
Company replied
Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Reply from Lands' End Europe ltd
We appreciate your positive feedback. We are so glad you were happy with the fast ordering and good quality. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Land's End are a reliable and…
Land's End are a reliable and customer-centred company who I have been ordering from for many years. Their products are high quality and value for money and their customer service is top notch!
24 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that you've been a loyal customer for many years and that you consistently find our products to be high quality and great value. It's wonderful to know you consider our customer service top-notch!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
It was very easy to find the product we…
It was very easy to find the product we wanted in the correct size and colour
Payment was straightforward via credit card.
The order was delivered on time and fitted perfectly.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you found it easy to find the product you wanted in the correct size and colour, and that payment was straightforward. It's wonderful that your order was delivered on time and fitted perfectly.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Some one took my parcel
Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it though but blue one lovely. Thank you.
29 July 2026
Reply from Lands' End Europe ltd
We are sorry to hear about the parcel being taken and the inconvenience this caused. We are glad the replacement vests arrived and that you are pleased with the blue one. We appreciate your understanding.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Gorgeous cardigan!
I just love this Lulu Guinness collab! It’s the perfect fit and the signature LG lip adds a fabulous pop of red!
7 July 2026
Reply from Lands' End Europe ltd
We're so happy to hear you love the Lulu Guinness collaboration! We're glad the fit is perfect and that the signature lip adds that fabulous pop of red for you. Thank you for your wonderful feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Disappointed customer
For many years I regularly bought clothes from Landsend. Although a bit pricey compared with some other retailers you could always rely on quality. Now prices have risen beyond my budget and anyway, I find most of their styles are ‘frumpy’ and uninspired.
29 July 2026
Reply from Lands' End Europe ltd
We are truly sorry to hear that our recent collections haven't met your expectations regarding style and that our prices have become a concern. We value your long-standing loyalty and appreciate you sharing your honest feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you found our t-shirt lovely, the quality great, and our service fabulous. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Lovely trousers and well made as you…
Lovely trousers and well made as you would expect. Very pleased with my purchase.
23 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you find the trousers lovely and well-made! Thank you for your positive feedback; we're delighted you're pleased with your purchase.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Smart Shirt
Smart Shirt, interesting look,
great quality as usual
Delivered with in a few days.
24 July 2026
Reply from Lands' End Europe ltd
We are so glad you appreciate the smart design and excellent quality of our shirt, and that it arrived quickly. We truly value your positive feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that your delivery was great and that you were pleased with your order. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Very quick delivery of lovely quality…
Very quick delivery of lovely quality pyjamas. This is now my go to place for purchasing PJs
22 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you received your lovely quality pyjamas with very quick delivery. We appreciate you making us your go-to place for PJs! Thank you for your wonderful feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great company
Unfortunately had to return items that were simply too large. Beautiful quality product which was returned easily with a telephone conversation. Wonderfully helpful customer service, friendly and efficient. Thank you. Would highly recommend.
24 July 2026
Reply from Lands' End Europe ltd
We're glad to hear you appreciated the quality of our product, even though the sizing wasn't quite right. It's wonderful to know that the return process was easy and that our customer service team was friendly and efficient. Thank you for your kind words and recommendation.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great T shirts and lovely colours
Great T shirts and lovely colours. Quickly delivered, thank you.
29 July 2026
Reply from Lands' End Europe ltd
We're so pleased you found our T-shirts great, loved the colours, and that they were delivered quickly. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Have 4 of these T-shirts
Have 4 of these T-shirts. Use to buy suprema cotton t-shirts but these have got shorter- 24 ins. The micro rib are 26ins length which i prefer. They are slightly heavier/thicker & overall all I prefer the old suprema T-shirts & wish the longer ones were still available , I am size M. But the micro ribs wash well.
They are pricey but I’ve bought all mine during sales or when there is a discount. They are good quality & don't cling but are not baggy & boxy like so many styles at present.
28 July 2026
Reply from Lands' End Europe ltd
We appreciate you taking the time to share your detailed feedback on our T-shirts. It's valuable to us to hear about your preferences regarding the length and fabric of our different styles. We understand your preference for the longer length of the micro rib T-shirts and the feel of the old Suprema cotton. We are glad to know that the micro ribs wash well for you and that you find the quality good, not clinging, and not baggy or boxy. We are always looking for ways to improve our products and your insights are very helpful.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Quick delivery and goods as described
29 July 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy that your order arrived quickly and that the items met your expectations. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
frumpy overall, advertised discount was not applied to…
Advertised discount was not applied to order. Had to phone up to have this corrected and then order was sent via express to me although I did not request this . As a result I had to pay for returning the items. The goods themselves were all slightly frumpy and felt outdated. Don’t bother if you want a stylish look !
24 July 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that your experience did not meet your expectations. Having checked the order, the promotional code had not been applied when the order was placed online, and we updated this for you when you contacted us.
Your order was sent via Express delivery due to the high value of the purchase, although we appreciate this was not specifically requested. Please note that we do not offer free returns, and return postage charges apply regardless of the delivery method used.
We understand that the styles you received were not to your taste and appreciate your feedback regarding the fit and appearance of the garments. Thank you for taking the time to share your comments with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Mary,
We're so pleased to hear that you found our products to be of good quality, that the descriptions were accurate, and that your delivery was quick. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Alice, Lands' End Europe ltd
I bought these same items twice before
I bought these same items (pack of 3 tee shirts) twice before, so knew the XL size was generous and they washed well - ok for everyday use. With sale discount applied, these were good value so it was a risk-free purchase. Delivered quickly.
28 July 2026
Reply from Lands' End Europe ltd
PN Lancs.,
We're so pleased to hear you're happy with your recent purchase of the tee shirts! It's wonderful to know that the XL size is generous and they wash well for everyday use, providing great value with the sale discount. We're also glad they were delivered quickly.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Alice, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that your ordering was easy and that your delivery arrived quickly. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Alice, Lands' End Europe ltd
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