Lands' End Europe ltd Reviews 

59,145
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 8,555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature lovely fabrics, wonderful comfort, and exceptional overall quality that stands out during everyday use. People also appreciate the smooth and intuitive ordering process, alongside the remarkably quick and efficient delivery service provided. Some reviewers were not happy with the recurring sizing inconsistencies encountered across multiple orders. Consumers noted that garments sometimes arrived much larger than expected, featuring overly generous proportions that made finding the right fit frustrating. Buyers additionally pointed out occasional confusion regarding regional sizing labels, which added to the challenge of selecting correct measurements.

What people talk about most

Product

Consumers find product quality to be generally positive, highlighting comfortable and well-made garments.... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable fabrics and... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting fast, efficient, and prompt... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy and intuitive it is to use... See more

Service

Reviewers highlight positive aspects of service, describing it as reliable, efficient, and consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it tho... See more

Company replied

Rated 5 out of 5 stars

The ordering process was easy and intuitive. EVRI messed up the delivery but once it had been retrieved, the dress was gorgeous but just a bit too revealing so I had to send it back. I rarely send t... See more

Company replied

Rated 5 out of 5 stars

I am a conventional UK size 12 I have been frustrated and disappointed that the S size I always ordered with confidence was consistently a size too big and baggy. Furthermore when I returned t... See more

Company replied

Rated 5 out of 5 stars

I've been buying clothes from Landsend for many years and have never been disappointed. It's a pleasure to scroll through all the pages. Occasionally I've had a problem with size and found the small... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Plus Size Clothing Store
  5. Swimwear Store
  6. Women's Clothing Store

Written by the company

Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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4.5

All reviews

(59,145)

8,130 reviews in the last 12 months

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Rated 5 out of 5 stars

Great T shirts and lovely colours

Great T shirts and lovely colours. Quickly delivered, thank you.

29 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We're so pleased you found our T-shirts great, loved the colours, and that they were delivered quickly. Thank you for your positive feedback!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Have 4 of these T-shirts

Have 4 of these T-shirts. Use to buy suprema cotton t-shirts but these have got shorter- 24 ins. The micro rib are 26ins length which i prefer. They are slightly heavier/thicker & overall all I prefer the old suprema T-shirts & wish the longer ones were still available , I am size M. But the micro ribs wash well.
They are pricey but I’ve bought all mine during sales or when there is a discount. They are good quality & don't cling but are not baggy & boxy like so many styles at present.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We appreciate you taking the time to share your detailed feedback on our T-shirts. It's valuable to us to hear about your preferences regarding the length and fabric of our different styles. We understand your preference for the longer length of the micro rib T-shirts and the feel of the old Suprema cotton. We are glad to know that the micro ribs wash well for you and that you find the quality good, not clinging, and not baggy or boxy. We are always looking for ways to improve our products and your insights are very helpful.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Cannot fault

Cannot fault

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Thank you for your positive feedback!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 4 out of 5 stars
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We appreciate your positive feedback! We are so happy that your order arrived quickly and that the items met your expectations. Thank you!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 2 out of 5 stars

frumpy overall, advertised discount was not applied to…

Advertised discount was not applied to order. Had to phone up to have this corrected and then order was sent via express to me although I did not request this . As a result I had to pay for returning the items. The goods themselves were all slightly frumpy and felt outdated. Don’t bother if you want a stylish look !

24 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Thank you for your review. We're sorry to hear that your experience did not meet your expectations. Having checked the order, the promotional code had not been applied when the order was placed online, and we updated this for you when you contacted us.

Your order was sent via Express delivery due to the high value of the purchase, although we appreciate this was not specifically requested. Please note that we do not offer free returns, and return postage charges apply regardless of the delivery method used.

We understand that the styles you received were not to your taste and appreciate your feedback regarding the fit and appearance of the garments. Thank you for taking the time to share your comments with us.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Good quality products

Good quality products, accurate descriptions, quick delivery.

29 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Mary,

We're so pleased to hear that you found our products to be of good quality, that the descriptions were accurate, and that your delivery was quick. Thank you for your positive feedback!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

I bought these same items twice before

I bought these same items (pack of 3 tee shirts) twice before, so knew the XL size was generous and they washed well - ok for everyday use. With sale discount applied, these were good value so it was a risk-free purchase. Delivered quickly.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

PN Lancs.,

We're so pleased to hear you're happy with your recent purchase of the tee shirts! It's wonderful to know that the XL size is generous and they wash well for everyday use, providing great value with the sale discount. We're also glad they were delivered quickly.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Easy to order and arrived very quickly

Easy to order and arrived very quickly. All good.

24 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We appreciate your positive feedback! We're so happy that your ordering was easy and that your delivery arrived quickly. Thank you for your review!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

I love your wide leg cropped and…

I love your wide leg cropped and regular length jeans. Had trouble though with delivery companies, 1 Evri parcel lost or stolen and another ? DPD never arrived either. However, Lands End were very understanding in this matter and I received a replacement, although they didn't have the dark wash anymore in stock.

27 May 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Sally,

We're so pleased to hear you love our wide leg cropped and regular length jeans! We sincerely apologize for the issues you experienced with the delivery companies. We understand how frustrating it is when parcels are lost or don't arrive, and we're glad we could assist you with a replacement, even though the dark wash was out of stock.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Bought a swimsuit

Bought a swimsuit. Fit was great, looks and feels good. Glad that the sizings are consistent which is good so I can order with confidence. Arrived promptly
Thanks!

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Bev Van Hoof,

We're so pleased to hear that your swimsuit's fit, look, and feel are great! It's wonderful that our consistent sizing allows you to order with confidence and that your item arrived promptly.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Very Happy with My Purchase

Very Happy with My Purchase

I recently bought a pair of trousers from Lands’ End Europe and I’m very happy with my purchase. The trousers are comfortable, well made and fit nicely. The quality feels excellent, and they are easy to wear and style. Overall, a very positive shopping experience, and I would happily buy from Lands’ End again.

24 March 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Rima Gray,

We're so pleased to hear how happy you are with your recent trousers purchase! It's wonderful to know they are comfortable, well-made, and fit nicely. We appreciate your positive feedback on the quality and ease of wear.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

This is a gorgeous bag

This is a gorgeous bag - a great present very durable and we had it personalised so even better. Highly recommend

19 November 2025
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Kirsten,

We're so pleased to hear you found the bag gorgeous and a great, durable present. It's wonderful that the personalisation made it even better, and we appreciate your high recommendation!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

You can trust the quality at Lands End!

Really lovely shirts made of quality material - perfect to wear in the warm weather. Easy to wash and iron. Would buy again.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Jackie, Lancaster,

We're so pleased to hear you found our shirts lovely and made of quality material, perfect for warm weather. It's wonderful that they are easy to wash and iron, and that you would buy them again!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Great quality

Fast quick service

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We're so pleased to hear you feel the items are of great quality, and are happy with the fast, quick service.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Well fitting shorts. Good quality material.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

annie brazier,

We're so pleased to hear that you experienced fast delivery and that your shorts are well-fitting and made from good quality material. Thank you for your positive feedback!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery. Easy returns process on the returns portal if you need(i didnt). Very happy with my purchase and this company. Recommend.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Rachel ,

We're so pleased to hear about your brilliant service and quick delivery. It's wonderful that you're happy with your purchase and our company, and we appreciate your recommendation.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Alice, Lands' End Europe ltd

Rated 4 out of 5 stars

Excellent polo shirts good choice if…

Excellent polo shirts good choice if colours and good quality. Only down side is they are SO expensive !!! £50 for a polo shirt ! Who can afford that?! Just have to buy in the sales !

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

Thank you for your review. We're delighted to hear that you're pleased with the quality, colour selection and overall value of the polo shirts. We're also glad you were able to purchase them in our sale and get them for £20 each. We appreciate your feedback regarding the full price and hope you continue to enjoy wearing them.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Always love sporting a bargain on Lands…

Always love sporting a bargain on Lands End sales. This time it was pyjamas and a dressing gown-exactly what I needed

23 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We're so pleased to hear you love finding a bargain in our sales! It's wonderful that you found exactly what you needed with the pyjamas and dressing gown.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Good company

Easy company to deal with.Clear instructions when ordering and information updated yo delivery

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We're so pleased you found us an easy company to deal with, and that our instructions and delivery updates were clear. Thank you for your positive feedback!

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

Rated 5 out of 5 stars

Nice clothes but too expensive.

The clothes have now become too expensive to buy. Can only afford sale prices. Quality is still good.

28 July 2026
Lands' End Europe ltd logo

Reply from Lands' End Europe ltd

We appreciate your honest feedback and are glad to hear our quality remains high. We understand your concerns about pricing and are always reviewing our offerings.

If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.

Caroline, Lands' End Europe ltd

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