Dear Sirs, while thanking for the reply and since I cannot reply to the answer received, I follow up on my review here and explain that there has been NO attempt at delivery of the 3 packages at the a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very satisfied with my experience with this store. The product I purchased — the artificial Christmas tree “Bogota PE / PVC Premium” with 500 LEDs, 240 cm tall — is of high quality. The order wa... See more
Company replied
We are absolutely delighted with this Christmas tree! It looks incredibly lush and full, giving our Lobby a rich and festive atmosphere. The tree exceeded our expectations in every way. The assembly... See more
Company replied
Hello, It was a first experience of purchasing a giant tree for a luxury multi-brand store and quite nerve wrecking task. Communication from start was professional and helpful. Delivery... See more
Company replied
Company details
About www.kunstkerstbomen.nl
Written by the company
Kunstkerstbomen.nl is de webshop van Royal Christmas waar u snel en gemakkelijk uw kerstartikelen online kunt bestellen! Royal Christmas staat voor topkwaliteit kerstartikelen tegen scherpe prijzen. Ruim +400 modellen kunstkerstbomen, meerdere modellen kerstguirlandes, kerstkransen en andere kerstgerelateerde artikelen kunt u bij ons online kopen. De kerstartikelen zijn te bestellen voor zowel consumenten dan wel de zakelijke markt. Bij alle kerstartikelen zijn duidelijke beschrijvingen, foto’s en video's te zien. De kerstartikelen voldoen aan de gestelde brand- en veiligheidsvoorschriften. (KEMA / TÜV, NEN EN 71-2) Wij wensen u alvast fijne kerstdagen!
Alle Kunstkerstbomen
Natuurlijke PE Premium Kunstkerstbomen
Deluxe PVC Kunstkerstbomen
Kunstkerstbomen met geïntegreerd Smart LED verlichting
Actie Kunstkerstbomen met Smart LED verlichting
Grote Kunstkerstbomen vanaf 3M - 4,5M
Besneeuwde Kunstkerstbomen & Smart LED
Gekleurde Kunstkerstbomen & Smart LED
1 Minuut Kunstkerstbomen & LED
Halve Wand Kunstkerstbomen & Smart LED
Kunstkerstbomen voor buiten & LED
Alle Kunstkerstbomen
Natuurlijke PE Premium Kunstkerstbomen
Deluxe PVC Kunstkerstbomen
Kunstkerstbomen met geïntegreerd Smart LED verlichting
Actie Kunstkerstbomen met Smart LED verlichting
Grote Kunstkerstbomen vanaf 3M - 4,5M
Besneeuwde Kunstkerstbomen & Smart LED
Gekleurde Kunstkerstbomen & Smart LED
1 Minuut Kunstkerstbomen & LED
Halve Wand Kunstkerstbomen & Smart LED
Kunstkerstbomen voor buiten & LED
Contact info
Engelstilstraat 14, 9671 JH, Winschoten, Netherlands
- +31 597 413546
- info@kunstkerstbomen.nl
- www.kunstkerstbomen.nl
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thankyou for your questionnaire
Thankyou for your questionnaire. I found the tree too big in width at the bottom but good in height. One of the bottom branches was broken at the joint but is no problem to me as I can push the tree into a corner with the broken branch at the back. I had not realized the tree is so wide at the bottom and not as full as I am used to. On the whole I am pleased with the tree It fulfils my needs in that the lights are already fitted for me which was why I chose this particular tree.
Thankyou for selling it to me.
5 December 2020
Reply from www.kunstkerstbomen.nl
Dear Judy Miller,
Thank you for giving us a 5 star review!
Sorry for the inconvenience you have experienced with your tree, but nice to hear that you are still satisfied with your tree.
Team Royal Christmas wishes you a Merry Christmas!
Team Royal Christmas / kunstkerstbomen.nl
Very good quality !!!
5 December 2020
Reply from www.kunstkerstbomen.nl
chère Laura P,
Merci d'avoir laissé un avis 5 étoiles!
Incroyable d'entendre que vous êtes si positif à notre sujet!
Team Royal Christmas vous souhaite un merveilleux Noël!
Équipe Royal Christmas / sapinsdenoelartificiels.fr
Reply from www.kunstkerstbomen.nl
Dear ,Hauptquartier Appenhagen,
Thank you for leaving a 5 star review!
Amazing to hear you are so positive about us!
Team Royal Christmas wishes you a amazing Christmas!
Team Royal Christmas / kuenstlicherweihnachtsbaum.de
Easy, fast and great customer care
I was really pleased with the ease of use of the website, clear product description, broad selection. What really made the experience was the extreme short delivery time. And the strong after care - although a light cable was missing, the weekend support and professional issue resolution really made up for it.
4 December 2020
Reply from www.kunstkerstbomen.nl
Dear J. Jansen
Thank you for leaving a 5 star review!
Amazing to hear you are so overwhelmingly positive about us!
Team Royal Christmas wishes you a amazing Christmas!
Team Royal Christmas / kunstkerstbomen.nl
Reply from www.kunstkerstbomen.nl
Dear Anthony,
Thank you for leaving a 5 star review!
Amazing to hear you think your order was very good!
Team Royal Christmas wishes you a amazing Christmas!
Team Royal Christmas / Sapinsdenoelartificiels.fr
The tree looks very lovely, but smells very bad
The tree looks very lovely, but the smell of plastic has been lingering for days now, even after I washed it and aired on the balcony.
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Ekaterina,
Thank you for leaving a 3 star review.
Great to hear you think the tree look very lovely.
Very odd that the tree smells like plastic, our trees aren't supposed to smell at all,
Although, we from Royal Christmas hope you will still have a wonderful Christmas time!
Team Royal Christmas / Konstgjorda-julgranar.se
Reply from www.kunstkerstbomen.nl
Dear Mrs. Senna,
Thank you for leaving a 5 star review!
Great to hear that you think we deliverd excellent service and that the tree is of good quality!
On behalf of the team of Royal Christmas we wish you a wonderful Christmas time!
Team Royal Christmas / Kunstkerstbomen.nl
Reply from www.kunstkerstbomen.nl
Dear Anon,
Thank you for leaving a 5 star review!
Great to hear that the delivery went quick and you had no problem building up the tree!
Team Royal Christmas wishes you a wonderful Christmas!
Team Royal Christmas / Artificialchristmastree.co.uk
Reply from www.kunstkerstbomen.nl
Dear Mrs. Miriam,
Thank you for a 5 star review.
Great to hear you think everything is perfect and the shipping went as planned!
Team Royal Christmas wish you a wonderful Christmas time !
Team Royal Christmas / Kuenstlicherweihnachtsbaum.de
I'm very happy with the services of…
I'm very happy with the services of your company. My Christmas Tree was delivered quickly and without problem. You've been very effective.
Many Thanks
Jasminen Marciuk
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Mrs. Jasmine Marciuk,
Thank you for leaving a 5 star review!
We are happy to hear that you recommend us and you love your artificial Christmas tree!
On behalf of the Team of Royal Christmas we wish you an amazing Christmas time!
Team Royal Christmas / Sapinsdenoelartificiels.fr
A beautiful Christmas tree
A beautiful Christmas tree, good quality and fast delivery.
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Mrs. Marianne,
Thank you for leaving a 5 star review!
We are happy to hear that you recommend us and you love your artificial Christmas tree!
On behalf of the Team of Royal Christmas we wish you an amazing Christmas time!
Team Royal Christmas / Sapinsdenoelartificiels.fr
Beautiful tree and was shipped to…
Beautiful tree and was shipped to Finland in 3days. Will definately recommend to friends :)
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Mr. / Mrs. T.T.,
Thank you for leaving a 5 star review!
We are happy to hear that you recommend us and you love your artificial Christmas tree!
On behalf of the Team of Royal Christmas we wish you an amazing Christmas time!
Team Royal Christmas / Keinotekoiset-joulukuuset.fi
The tree is beautiful
The tree is beautiful. Just one thing...I thought the lights would have less visible cable.
Anyway, happy with it!
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Paula,
Thank you for leaving a 4 star review!
Really great to here you think the tree is beautiful!
Team Royalchristmas wish you a wonderful Christmas!
Team Royalchristmas / arbolesdenavidadartificiales.es
I recommend this site.
Nice website, with a good amount of options to choise from for every budjet. Easy to order, no problems with payments and the deliverytime was fine.
The tree I choose is a good quality tree, easy to set up and looks great. The possibility to adjust the light is a nice feature.
3 December 2020
Reply from www.kunstkerstbomen.nl
Dear Eric,
Thank you for leaving a 4 star review!
We are happy to hear that you recommend us and everything went so wel!
We from Team Royalchristmas wish you a amazing Christmas!
Team Royalchristmas / konstgjorda-julgranar.se
Reply from www.kunstkerstbomen.nl
Dear Mr. / Mrs. A.H.,
Thank you for giving us a 5 star review!
Nice to hear that you are satisfied with the artificial Christmas tree you ordered!
On behalf of the Royal Christmas team, we wish you a very Merry Christmas!
Team Royal Christmas / Kuenstlicherweihnachtsbaum.de
Reply from www.kunstkerstbomen.nl
Dear Mr. / Mrs. EH,
Thank you for giving us a 5 star review!
Nice to hear that you are satisfied with the artificial Christmas tree you ordered!
On behalf of the Royal Christmas team, we wish you a very Merry Christmas!
Team Royal Christmas / Artificialchristmastree.co.uk
Reply from www.kunstkerstbomen.nl
Dear Mrs. Sandra,
Thank you for giving us a 5 star review!
Nice to hear that you are satisfied with the artificial Christmas tree you ordered!
On behalf of the Royal Christmas team, we wish you a very Merry Christmas!
Team Royal Christmas / Artificialchristmastree.co.uk
Reply from www.kunstkerstbomen.nl
Dear Mrs. Emma H.,
Thank you for leaving a 5 star review.
Great to hear the positive feedback and that the tree was delivery very fast!
On behalf of the team of Royal Christmas we wish you a wonderful Christmas time!
Team Royal Christmas / Konstgjorda-julgranar.se
Very good service and a wonderful tree…
We got the Delaware Delux tree. Very good service and a wonderful tree - it was just as expected. I can really recommend this place.
2 December 2020
Reply from www.kunstkerstbomen.nl
Dear Mr. / Mrs. Line,
Thank you for leaving a 5 star review.
Great to hear the positive feedback and that you like the artificial Christmas tree Delaware Deluxe very much!
On behalf of the team of Royal Christmas we wish you a wonderful Christmas time!
Team Royal Christmas / Kunstigejuletraeer.dk
Fast delivery on one of the busiest…
Fast delivery on one of the busiest weekends (Black Friday/Week). Nice features in app, especially the brightness feature. App could have been available in English though.
2 December 2020
Reply from www.kunstkerstbomen.nl
Dear sir / madam,
Thank you for leaving a 5 star review.
Great to hear the positive feedback and that you like the artificial Christmas tree very much!
The app is available in English, if you go to settings > chagne language in the RC app!
On behalf of the team of Royal Christmas we wish you a wonderful Christmas time!
Team Royal Christmas / Konstgjorda-julgranar.se
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.