Kitchen World Reviews 

392
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness throughout the design process, often providing creative and knowledgeable advice. Many highlight the exceptional customer service, noting the team's ability to understand visions and guide them effectively. The quality of the products and overall service, including fitting, are frequently described as excellent, leading to delight with the final kitchen results. However, some people were dissatisfied with the installation process, noting issues with fitters making errors like incorrect measurements or misaligned fixtures. A few also mentioned fitters not adhering to scheduled workdays, leading to unexpected delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and dedication of staff... See more

Product

Customers had positive experiences with the product, often expressing delight and satisfaction with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

392 reviews

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4.7

All reviews

(392)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars all round

Lianne from the Long mile road branch was absolutely amazing throughout the whole process. Couldn't recommend her enough! So friendly, accomodating, and knowledgable.

Nothing was too big of an ask for her. We were back and forth on doors, colours, countertops, taps, you name it! She was so patient with us and gave her own opinion and suggestions when we needed it, without making us feel like we didn't have the choice! She was full of amazing ideas and suggestions, all the while, giving us complete autonomy over every decision.

We'd previously had experience with another company (crash and carry) who we felt backed us into a corner with every element of our kitchen design and this was just the total opposite with Lianne.

The value was also amazing - we did our research on pricing, got quotes from 4/5 companies and KitchenWorld came out not only the cheapest, but was the best experience we'd had by a mile.

Thank you Lianne, you're welcome to visit us any time in our fabulous new kitchen for a coffee :)

18 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your fantastic feedback, we’re delighted to hear Lianne looked after you so well and made the entire process so positive and enjoyable. It’s great to know you felt fully supported while still having complete control over your design decisions.

We really appreciate you choosing Kitchen World and are thrilled you’re so happy with both the experience and the value. Enjoy your new kitchen, and we might just take you up on that coffee!

Kitchen World Customer Care Team

Rated 5 out of 5 stars

We had the pleasure of dealing with John Grace

We had the pleasure of dealing with John Grace for our new kitchen. We changed the design a few times and it was never an issue with John. He went out of his way to make sure we were happy with everything we chose.

We are absolutely delighted with it. Also the fitters Shane and Pamela who were so professional in their work.

I would highly recommend John Grace if you are thinking of a new kitchen.
Thanks so much John for all your help and hard work, it is very much appreciated.

Janet and Derek Carey

20 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear John looked after you so well throughout the process and made everything easy, even with the design changes along the way. It’s great to hear Shane and Pamela also delivered such a professional finish.

We really appreciate your recommendation and are thrilled you’re so happy with your new kitchen.

Kitchen World Customer Care Team

Rated 4 out of 5 stars

I visited Wateford kitchen World and it…

I visited Wateford kitchen World and it was a positive meeting with John in the showroom,he has lots of ideas and he helped us to plan our dream kitchen .Please do visit.

2 April 2026
Unprompted review
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Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear you had such a positive experience with John in our Waterford showroom and that he helped bring your ideas to life.

We really appreciate the recommendation and look forward to welcoming you back.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Wardrobes at Kitchen World

Maria was warm and welcome from the beginning of the process, even when we decided to visit the showroom with children! During the initial and second consultations, the planning and the measurement survey she was always friendly, easy to communicate with, professional, conscientious and reliable. The entire team was on hand to answer questions and confirm queries at every step of the process. We look forward to seeing the finished product fitted.

2 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Maria made the process so welcoming and straightforward for you from the very beginning. It’s great to know the team supported you at every stage.

We really appreciate your feedback and look forward to seeing your new wardrobes fitted.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

John and Ashling were so helpful

John and Ashling were so helpful, nothing was a problem, great service and advice, highly recommend kitchen world,

17 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear John and Ashling looked after you so well and made the process easy.

We really appreciate your recommendation and are glad you had a great experience with Kitchen World.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Ivan was very helpful and informative

Ivan was very helpful and informative
Great understanding of our needs and able to advise and also mock up some graphics which really helped with our vision and decision making
Highly recommend

17 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Ivan was so helpful and gave you clear guidance while bringing your ideas to life through the designs.

We really appreciate your recommendation and are glad you had such a positive experience.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Barbara was so helpful and gave us…

Barbara was so helpful and gave us excellent suggestions and advice. She went above and beyond to make our dream kitchen a reality, I'll highly recommend her.

13 April 2026
Unprompted review
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Reply from Kitchen World

Hi Bola,

Thanks a million for your kind review — we really appreciate it.

Delighted to hear Barbara was so helpful and made such a difference to your experience. We’ll be sure to pass on your feedback to her.

Wishing you all the best with your new kitchen, and thanks again for the recommendation.

Kind regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

Barbara is so efficient at her job. She is great to work with and made my choices in cabinetry and fixtures a very pleasant experience m

Barbara was so knowledgeable and helpful. Her communication with me A+
She was very helpful in every way.
The cabinet selection and showroom was fantastic also and made picking cabinets and appliances very easy.

28 March 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Elizabeth

Thank you for the wonderful feedback. We’re delighted to hear Barbara made the whole experience so pleasant and easy for you with her knowledge, efficiency and great communication.

It’s also great to know you enjoyed the showroom and found choosing your cabinets and appliances straightforward. We really appreciate your kind words.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

I recently engaged with Kitchen World…

I recently engaged with Kitchen World design services and overall experience exceeded my expectations. Ivan Treacy demonstrated a high level of professionalism, creativity and attention to details. He fully understands my requirements, preferences and budget constraints, translating these into a functional and aesthetic design. I would recommend this company to any future clients.

11 April 2026
Unprompted review
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Reply from Kitchen World

Hi Anna,

Thanks a million for your review — we really appreciate it.

Great to hear how positive your experience was with Ivan. Her knowledge, communication, and attention to detail are exactly what we aim to deliver, so it’s great to see that come through.

Delighted you found the showroom and selection helpful as well — that makes the whole process easier.

Wishing you all the best with your new kitchen, and thanks again for the recommendation.

Kind regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

couldn't be happier-worth every penny

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead with kitchen world. John gave us some discounts on various appliances,etc and gave us some great ideas. would highly recommend kitchen world and john as a consultant

3 April 2026
Unprompted review
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Reply from Kitchen World

Hi Anna

Thank you very much for your kind review – we really appreciate you taking the time to share your experience.

It’s great to hear that John made the process easy and put you at ease from the start. We’ll be sure to pass your feedback on to him.

We’re delighted you’re happy with the design, pricing, and ideas provided, and we look forward to bringing your new kitchen to life.

If you need anything at all along the way, please don’t hesitate to get in touch.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

had the pleasure of dealing with john…

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we didn't bother going anywhere else. he was very professional, polite and patient with our needs. every question was answered and he was able to give us little discounts here and there,which was much appreciated. would highly recommend john and kitchen world, thanks for everything so far john, looking forward to completing this project with you.

10 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi David

Thank you for your great review – we really appreciate it.

Delighted to hear John made the process so easy and that you felt confident moving forward with us. I’ll be sure to pass your feedback on to him.

We look forward to completing your project with you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Michelle is a kitchen 'expert' and…

Michelle is a kitchen 'expert' and knows what works and what won't work in your kitchen, even before we did!
The time Michelle spent on preparing plans and showing us the various options allowed us to get the perfect kitchen.
Everything went to plan from the first moment we went into the showroom until the day it was fitted. No drama!
Once the various kitchen items were delivered Alan came and fitted them over 3 days. He worked quietly and expertly , cleaning as he went from unit to unit until finally it all came together. We are delighted with how it looks and works.
The team in Kitchen World did everything they promised and nothing was too much trouble. Stress free and no Drama. We couldn't ask for more. Thank you guys.

19 March 2026
Unprompted review
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Reply from Kitchen World

Hi Daniel,

Thank you for your fantastic review – we really appreciate it.

Delighted to hear Michelle guided you so well and that everything ran smoothly from showroom through to fitting. I’ll be sure to pass your kind feedback on to both Michelle and Alan.

Great to hear you’re happy with the final result – that’s exactly what we aim for.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Waterford store

John in Waterford was of great assistance in selecting the right kitchen for our budget and designing it to our wishes.
Prompt, polite and very knowledgeable, we look forward to the finished product!

10 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind review – we really appreciate it.

Delighted to hear John in Waterford was able to guide you and design a kitchen that suits both your budget and your needs. I’ll be sure to pass your feedback on to him.

We look forward to delivering the finished result for you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Had a wonderful stress free experience…

Had a wonderful stress free experience in designing my kitchen with Barbara today. Barbara was so professional and helped put our whole package together. Her design was flawless and she gave me advice on fittings also. Cannot wait to see it all come together now. Thanks mark and jacqui Williams

10 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Mark & Jacqui,

Thank you for your lovely review – we really appreciate it.

Delighted to hear Barbara made the process stress-free and brought everything together so well for you. I’ll be sure to pass your kind feedback on to her.

We look forward to seeing it all come together for you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve had a fantastic experience so far with Kitchen World Waterford. Although our kitchen hasn’t been delivered yet (our house isn’t quite ready!), we wanted to share how impressed we’ve been with the service to date.

John has been incredibly helpful from the very beginning — offering great advice, guiding us through the design process, and bringing a wealth of knowledge to every decision. He suggested ideas and solutions we simply wouldn’t have thought of ourselves, which has made a huge difference to the final design.

What really stood out was his patience and approach — he was never pushy and was more than happy to accommodate the many changes we requested along the way. It made the whole experience feel relaxed and enjoyable rather than stressful.

We would highly recommend having a chat with John if you’re considering a new kitchen — we’re really looking forward to seeing everything come together

8 April 2026
Unprompted review
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Reply from Kitchen World

Hi Eleanor,

Thank you for your kind review — we’re delighted to hear how positive your experience has been so far with our Waterford team.
It’s great to know John’s guidance, patience, and expertise have helped shape your design and made the process enjoyable.
We really appreciate your recommendation and look forward to seeing everything come together for you.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

5 star review

I had an amazing experience working with John Grace at Kitchen World in Waterford. From the very start, Johns creativity and expertise truly shone through. He helped me design my dream kitchen and came up with so many innovative ideas—many of which I would never have thought of myself. He was incredibly patient, spending so much time with me to make sure everything was just right. He was mindful of my budget and while making thoughtful suggestions did not push for the most expensive options. His helpfulness and dedication made the whole process easy and enjoyable. He cordinated and managed delivery and fitting of my kitchen so seamlessly it was totally stressfree and a very pleasant experience. Also shoutout to Pamela and Shane who fitted my new kitchen. They were excellent at their job and professional and friendly at all times.
I couldn’t be happier with the end result which surpassed my expectations. I would highly recommend John Grace at Kitchen World Waterford to anyone looking to create a beautiful, functional kitchen.

20 March 2026
Unprompted review
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Reply from Kitchen World

Hi Maureen ,

Thank you for your fantastic review — we’re delighted to hear John looked after you so well and brought your vision to life within budget.
Great to hear everything ran smoothly from design through to fitting, and we’ll be sure to pass your kind words to Pamela and Shane.
Wishing you many happy years in your new kitchen, and thanks again for the recommendation.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Happy ending

I have just had my kitchen installed through the Finglas branch I have been dealing with Shannen.its been a long road for me. After a rough start with a rogue builder I had to delay my delivery and Shannen could not have been more understanding and supportive. Kitchen World are blessed to have a staff member like her as she was so obliging in the most genuine way and I really felt that she had my best interest at heart. She helped me get the best for my budget and I am so so delighted with the end result. I cannot recommend Shannen and Kitchen World services from planning to instalation .
Highly recommend

18 March 2026
Unprompted review
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Reply from Kitchen World

Hi Nichola,

Thank you so much for taking the time to share your experience — it genuinely means a lot to us.

We’re delighted to hear how happy you are with your new kitchen, especially after what sounds like a challenging start. It’s great to know that Shannen was able to support you through the process and make things easier along the way — we’ll be sure to pass on your kind words to her, she’ll really appreciate it.

At Kitchen World, we pride ourselves on looking after our customers from start to finish, so it’s fantastic to hear that you felt supported and got the best result within your budget.

Wishing you many happy years in your new kitchen, and thank you again for the recommendation.

Warm regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

Thank you from the DIY-SOS Ferguson’s - Wicklow Town

We just wanted to write a quick thank you note to Lorna and all the Team in Kitchen World Bray . We were so lucky to have been helped by them via DIY-SOS last September. They stepped in to give our son Kyle some much needed help. The kitchen and equipment installed by Kitchen World Bray has been transformative, giving Kyle access to so many things we all take for granted, particularly as a wheelchair user. Six months down the line it’s perfect , fresh and bright and we look forward every morning to spending time there . We would highly recommend Kitchen World Bray . From the Ferguson’s in Wicklow Town .

8 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you so much for your incredibly kind message — it truly means a lot to all of us here.

We’re absolutely delighted to hear how much of a difference the kitchen has made for Kyle. Knowing it has had such a positive and meaningful impact on daily life is exactly why we do what we do. It’s especially lovely to hear that six months on it’s still working perfectly and is a space you all enjoy every day.

Lorna and the Bray team will be so proud to hear your feedback — we’ll make sure your message is shared with them. It was a privilege for us to be involved through DIY SOS and to play even a small part in creating a space that works so well for Kyle.

Wishing you and your family many more happy years in your kitchen, and thank you again for your recommendation.

Warm regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

John Grace made our experience…

John Grace made our experience extremely easy. Very good to deal with.
Very recommend and always able to answer all our questions and give us the design we wanted.

Thanks again

4 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind review we’re delighted to hear John made the experience easy and delivered the design you wanted, and we’ll be sure to pass on your feedback to him.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Great experience.

We had a great experience from start to finish with Kitchenworld Waterford. John the design consultant was so good to deal with from the moment we entered the showroom. He displayed a great attention to detail and his knowledge and experience really helped us nail down a design that we were happy with. Our kitchen arrived on time with no issues and our fitter Chris has done an amazing job in piecing together our dream kitchen. He really took the time to make sure every detail was perfectly fitted. We genuinely couldn't be happier with the result.

1 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Brian,

Thank you so much for your fantastic review we’re delighted to hear you had such a positive experience with our Waterford team from start to finish.

It’s great to know John’s attention to detail and expertise helped bring your design together, and that Chris delivered such a high standard on the installation. We’ll be sure to pass on your kind words to both of them.

Wishing you many happy years in your new kitchen, and thanks again for your recommendation.

Kitchen World Customer Care Team

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