Kitchen World Reviews 

392
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness throughout the design process, often providing creative and knowledgeable advice. Many highlight the exceptional customer service, noting the team's ability to understand visions and guide them effectively. The quality of the products and overall service, including fitting, are frequently described as excellent, leading to delight with the final kitchen results. However, some people were dissatisfied with the installation process, noting issues with fitters making errors like incorrect measurements or misaligned fixtures. A few also mentioned fitters not adhering to scheduled workdays, leading to unexpected delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and dedication of staff... See more

Product

Customers had positive experiences with the product, often expressing delight and satisfaction with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

392 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(392)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

Excellent Experience – Highly Recommend

We recently purchased our kitchen from Kitchen World in Finglas and the whole experience was excellent from start to finish. The team were very helpful throughout the design process and took the time to understand what we wanted, while also offering great advice and practical ideas we hadn’t considered.

The quality of the kitchen is fantastic and the installation went very smoothly. Everything was delivered on time and the fitters were very professional and tidy.

What stood out most was the level of customer service – we always felt looked after and any questions we had were dealt with quickly.

Delighted with the end result and would have no hesitation recommending Kitchen World Finglas to anyone thinking about a new kitchen.

2 February 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Sophie,

Thank you so much for your fantastic review we’re delighted to hear you had such a positive experience with our Finglas team from design through to installation.

It’s great to know the team took the time to understand your needs and that the process ran smoothly, with everything delivered on time and to a high standard.

We really appreciate your recommendation and wish you many happy years in your new kitchen.

Kitchen World Customer Care Team

Rated 3 out of 5 stars

Devin gave 5* customer care!

We experienced great customer care from Devin - he was thorough and helpful from start to finish and was able to sort a couple of minor problems we had efficiently and as stress free as possible.

I am not entirely happy with the fitters and there were a few errors made while fitting our kitchen - initially it had been measured wrong, and then sockets in previous cupboards were fitted over and extractor fan was fitted upside down for example. So I would recommend being onsite and making sure you are happy with how everything looks and works while it is being fitted.

1 April 2025
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for taking the time to share your feedback. We’re really pleased to hear about your positive experience with Devin and the support he provided throughout the process. I’ll be sure to pass on your kind words to him.

We’re sorry to hear that parts of the installation did not meet the high standard we aim to deliver. Your feedback is important to us and will be shared with our team so we can continue improving our processes.

Thank you again for choosing Kitchen World, and we appreciate you bringing this to our attention.

Rated 4 out of 5 stars

Good value and easy to deal with

Overall we had a good experience with Kitchen World longmile road. Devin was our salesperson and designer and he did a great job working with us to get a good price, keep the costs under control, and react to our design thoughts & preferences. The other staff in there were helpful also. Devin also responded well when there was some small problems with the fitting subsequently, as did Tony the fitter. Overall would recommend Kitchenworld for a good value good looking kitchen.

1 December 2025
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for taking the time to share your experience. We’re delighted to hear you were happy with the service at our Longmile Road showroom and that Devin helped guide the design while keeping everything within budget.

It’s also great to hear Tony and the team were able to assist with the fitting and any small issues along the way.

Thank you again for choosing Kitchen World and for your recommendation — we hope you enjoy your new kitchen for many years to come.

Rated 5 out of 5 stars

Top-Quality Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We recently had our kitchen units, sitting room units, and utility room completed by Kitchen World Waterford, and we couldn’t be happier with the entire experience. From start to finish, they were were professional, attentive, and genuinely committed to delivering a top‑quality result.
A special word of thanks to John G at Kitchen World Waterford, who was an absolute pleasure to deal with. His guidance and attention to detail made the whole design process smooth and enjoyable. He listened carefully to what we wanted, offered thoughtful suggestions, and made sure everything was exactly right. Even after fitting, some minor adjustments were to be made, but John made the entire process very easy.

We also want to give huge credit to John, our kitchen fitter, whose craftsmanship is second to none. It’s clear he cares deeply about doing the job to the highest standard.

We would recommend Kitchen World Waterford, and both Johns in particular, without hesitation. If you’re looking for quality work and exceptional service, this is the team to trust.

3 March 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for the wonderful review. We’re delighted to hear how happy you are with your new kitchen, sitting room units and utility room.

I’ll be sure to pass on your kind words to John G and John the fitter – they both take great pride in delivering a high standard of service and workmanship.

On behalf of everyone at Kitchen World Waterford, thank you for choosing us and for your recommendation. We hope you enjoy your new space for many years to come.

Rated 5 out of 5 stars

A great result from Kitchenworld Naas

Hugh in Naas designed a wonderful kitchen and built-in unit for our sitting room. The quality of design and fittings exceeded our expectations. We are thrilled with the end result. Special thanks to Chris the fitter too, whose workmanship was top notch.

24 January 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for the lovely review. We’re delighted to hear how happy you are with your new kitchen and sitting room unit.

I’ll be sure to pass on your kind words to Hugh in our Naas showroom and to Chris the fitter — they’ll be very pleased to hear their work exceeded your expectations.

Thank you again for choosing Kitchen World, and we hope you enjoy your new space for many years to come.

Rated 5 out of 5 stars

A massive thank you to Gary who knew exactly what I wanted in a kitchen.

A massive thank you to Gary who designed our kitchen and Chris who installed it. We are absolutely delighted with the results. I felt Gary knew exactly what I wanted and fitted in all my wish list. From start to finish the process was stress free thanks to Gary. The kitchen was installed in one day and we are thrilled with the results. Thanks again!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Completed Kitchen Exceeded Expectations

We are beyond thrilled with our new kitchen. The finished result is beautiful and everything we hoped for.... and more.
John the designer in the Waterford showroom was brilliant- creative, knowledgeable and professional. Our kitchen wasn't completed until about a week and a half later than planned due to a delay with the worktop, but John kept in constant contact throughout, updating us and making sure everything stayed on track. His effort and communication made the wait easier to manage.
The fitter, also John, was fantastic. His work was precise and the attention to detail really shows in the finished kitchen.
All in all, it was worth the wait, and we couldn't be happier. We would happily recommend Kitchen World, and especially both Johns in Waterford.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor Installation Awful Customer Service

I had a horrible experience with Kitchen World, my dream kitchen turned into a kitchen nightmare the minute the fitter arrived. Late, incompetent and a complete disaster. Plans were incorrectly read of not read at all and it. The process unnecessarily stressful and I was left out of pocket. despite numerous emails to request management to call, I was assured they would by the Bray office, nobody did. Pay up front at your own cost! Company’s are only as good as their fitters and unfortunately they are hit and miss. Avoid

17 October 2025
Unprompted review
Rated 5 out of 5 stars

From the first time i walked into…

From the first time i walked into kitchen world in Finglas i got a very good feeling. I met Shannen and from day one she was so friendly, efficient, and professional. There was nothing too much trouble and i was very happy with the price. The fitter Jimmy was also so nice and he went above and beyond to make every thing with the kitchen perfect. I would highly recommend this company i am a very happy customer Thanks again Shannen and Jimmy

3 December 2025
Unprompted review
Rated 5 out of 5 stars

So professional highly recommend

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.Alan fitted the kitchen a gentleman and amazing quality of work. The fact they have their own fitters was important to us and Alan was a pleasure to have working in our home.would highly recommend Kitchen world.
Thank you!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

review of apartment kitchen install

hi there went with kitchen world for a new kitchen was very impressed with all aspects of the process Lianne had great suggestions and her ideas made the end result exceptional /regarding the kitchen fitter Alan he was Brillant and his standard of finish was very professional and lastly all the appliances that i received were of a very high standard and surpassed my expectations

9 October 2025
Unprompted review
Rated 5 out of 5 stars

5 star

5 star. The kitchen design consultant put so much time and effort into my kitchen and the fitter was so professional and did an amazing job. I highly recommend.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor installation of kitchen

We Had our Kitchen installed very recently and it has been a nightmare ,The quality of the installatin process was a disgrace ,We have already had to make two complaints and still not getting anywhere

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise Patricia in the Cork…

I cannot praise Patricia in the Cork office enough- her experience, professionalism, patience, can-do attitude , support and prompt responses inspired great confidence & helped me have such a good experience of installing my new kitchen.

The kitchen fitting team were also great - their attention to detail & my needs, reliability and friendliness were so helpful.

The stone work from Templating to Fitting was so good, and worth the wait ( even though it was longer than originally estimated).

I would highly recommend Kitchen World Cork office, and in particular Patrica and thank them all for my FAB new kitchen.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend Shirley in the Cork branch. It was such a good experience and I love the result. She was very patient and provided lots of options.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience - Fantastic Staff & Kitchen

I dealt with Shirley in Cork. She worked out ways to make our kitchen space work so well, it was incredible. She answered every query so quickly on email also. The product itself is high quality. The fitter did an excellent job. I would highly recommend them and in fact have sent a few people in and told them to ask for Shirley!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

The Most Beautiful Kitchen in my First Home - From KitchenWorld Cork

I have the most beautiful kitchen in my very first home, and I couldn’t be happier!

A huge thank you to Trish, Conor, Damien, Paul and Kevin, from KitchenWorld Cork, for supporting me from the very beginning right through to the end. They were with me at every stage of the process.

The designers, Trish and Conor, truly have an exceptional eye for beauty and detail. They were incredibly patient with my English speaking and always understood my requirements clearly. They gave me so many valuable suggestions and always said, “If this were my house, I would…” — I could really feel their professionalism and genuine care.

Trish visited my home to take measurements, and everything was absolutely perfect. She also guided the worktop team, and the stone finish turned out amazing.

The fitters, Damien (with his little fella), Paul and Kevin, worked with outstanding efficiency and skill. Even the stone fitters complimented their work. I truly appreciate their effort.

Choosing KitchenWorld was one of the best decisions I’ve ever made. I honestly and highly recommend them to anyone looking for a kitchen!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with…Shirley

We had an amazing experience with Kitchen world, particularly with Shirley at the Cork branch.
She was excellent, came up with brilliant ideas, listened to our needs and the result was beyond our expectation.

She was very patient and understanding. Just fabulous to work with! Thank you Shirley for an amazing job.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

John at Kitchen World in Waterford

John at Kitchen World in Waterford could not have been more helpful. He was attentive to our needs, and accepting of the challenge of our our small kitchen space.
He provided exceptional personal attention. There were delivery issues with suppliers, but he was always on hand to solve them as soon as he could.
Customer service above and beyond.

17 November 2025
Unprompted review

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