had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.
DUBLIN , Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are moving from Cork City to Tramore Co Waterford and had firstly visited 3 different kitchen suppliers in Cork City. All were very good but we found a lot of similarities in kitchen styles and very varying prices. On a site visit with our construction company we were advised strongly to visit Kitchen World and one other Waterford supplier.
Kitchen World Waterford were our second to visit and once we met Ashling and showed our design plans we were extremely impressed with the choices available to us. Ashling also made some brilliant suggestions that we hadn’t even thought about but also hadn’t been suggested anywhere else! We left that first consultation very happy and once Ashling sent on an email quote as promised a few hours later we were very happy to have finally met a company and a salesperson that finally seemed to understand exactly what we wanted and was willing to work with us to achieve this.
At this stage as we were still living in Cork City, we made another appointment to travel down. Ashling gave a really detailed presentation and it was great to visualise what our dream kitchen could and would actually look like. At no stage were we pressurised to pay a deposit and were reassured that once we made up our minds a small deposit would lock in the price agreed even though it could be some weeks before detailed measurements could be taken as the build is not complete yet.
We have paid our deposit and are really looking forward to working with Ashling over the coming weeks to achieve our dream kitchen.
We would highly recommend Kitchen World Waterford for the quality choices available to view in store and Ashling who’s customer service, attention to detail and understanding of our particular needs was a major decision in our choice.
I recently had a kitchen fitted by Kitchen World and couldn’t be happier with the result. The quality of the kitchen is excellent, and the whole experience was smooth from start to finish.
A special mention to Michelle, who designed my kitchen. She was incredibly helpful throughout the entire process, offering great advice and support every step of the way.
I would also like to thank Shane, the kitchen fitter, who was highly professional, skilled, and took great care with the installation.
Excellent service, excellent workmanship, and an excellent-quality kitchen. We would highly recommend Kitchen World to anyone considering a new kitchen.
Lauren
Horrible experience at kitchen world swords. Had an appointment booked for 10am and weren't seen until 11am at which point they rushed through the consultation (only lasted 5mins) and told us our design wasn't possible and we couldn't afford anything we wanted (have gone to other kitchen suppliers since and have gotten everything we wanted within budget). Would not recommend!!!

Reply from Kitchen World
We had the pleasure of dealing with Maria in Kitchen World, Newbridge. Her professionalism, expertise and attention to detail were exceptional from beginning to end. The kitchen was fitted by Chris who was a true perfectionist and an expert craftsman. Could not recommend Maria and Chris higher. Thank you so much for bringing our dream kitchen to life.

Reply from Kitchen World
I contacted Kitchen World yesterday via the website. Agne phoned me back and we discussed my requirements. I forwarded the extension plans and a few hours later Agne sent me four virtual reality images with a proposed layout. I emailed back with two changes i wished to make. The next day Agne sent updated images which incorporated my changes which I was very happy with. That afternoon I met with Agne at the Galway branch and she showed me the range of layout possibilities; all colours, materials, handles, accessories, and unit types. We were able to finalise the kitchen design all within 24 hours of our initial conversation. This was excellent service and I particularly like the virtual reality pictures of my kitchen.

Reply from Kitchen World
We worked with lorna kitchen designer at kitchen world Bray to design our kitchen.
I brought a rough drawing and we worked from there .
We had a decent working drawing within 2 hours . 2 meetings later we were ready for survey.
Lorna was full of ideas , very efficient , and knowledgeable. Great to work with .
We paid our deposit today.

Reply from Kitchen World
Hi I just want to say that the time, service and professionalism I received from Kitchen World in Sandyford was absolutely amazing. Throughout my whole experience, I dealt with one lady Sai Amogha. She was so professional and always had time to answer my queries and emails.
I would highly recommend this company for your kitchen.

Reply from Kitchen World
John in Waterford has been a great help throughout the process. Would highly recommend.

Reply from Kitchen World
5 stars - Highly recommend John Grace from Kitchen World. From the very start, John has been fantastic to work with. He really listens, understands what you want, and brings great ideas to the table. He has also been very mindful of budget, which has made the whole process feel much less stressful. We have not had the kitchen fitted yet, but so far everything has gone brilliantly and we are off to a great start. I will update this review once the kitchen is fully fitted and finished, but at this stage I would highly recommend John and Kitchen World.

Reply from Kitchen World
From the moment we went into Kitchen World the level of Customer Service was absolutely fantastic. We dealt with John in Waterford and he was just brilliant at his job. He knew exactly what we wanted and gave some great advice to us. The communication was also always brilliant and we were kept in the loop throughout the whole process. Our kitchen is exactly what we wanted and more ! Honestly we are just over the moon with everything and will be recommending John and Kitchen World to anyone who will listen!

Reply from Kitchen World
John was a pleasure to deal with from start to finish. Friendly, knowledgeable and very patient while discussing various kitchen design options. Great communication and excellent customer service. I’d happily recommend him to anyone planning a kitchen project.M
We had our design meeting with Ivan for our new build, Ivan was brilliant. We designed our dream kitchen and can’t wait for the next steps
John was great - looked after us very well, no detail overlooked. Recommended.
We had our Master wardrobes supplied and fitted by Kitchen world and we are thrilled with the result. Dealing with Patricia Quinn was a pleasure and we were always kept up to date with any issues which was very reasuring during the process.
Had the pleasure of working with Lianne to design my kitchen! Couldn’t recommend her enough as a consultant! Answered all my questions and was super helpful throughout the process! Really trusted her opinion and looking forward to the final product being installed!
Patricia was so friendly, nice, efficent and helpfull. Unfortunately Kitchen World did not have what we wanted but wanted to give 10 out of 10 for customer service. Would recomend anyone to call into them.
We recently worked with John Grace at Kitchen World in Waterford to design our new kitchen, and we couldn't be happier with the experience. John is incredibly knowledgeable and helped us completely reimagine our layout to maximize both storage and workflow. John listened to our ideas but also offered brilliant suggestions we hadn't thought of. There was absolutely no pressure or sales tactics—just genuine expertise and patience as we finalized our choices. We have a date scheduled later this year for fitting and we have full confidence in John that a very professional service will be provided.
Fantastic experience from start to finish absolutely delighted with our new kitchen exactly want we wanted ...John was great to deal with very knowledgeable with great ideas and organised everything was great at keeping us updated would definitely recommend Kitchen World
John from the waterford was really super helpful, gave us a very good design and idea of things we could use. Overall a very good experience and would 100% recommend
We recently had our new kitchen designed by John Grace at Kitchen World Waterford. We have been extremely impressed with the experience so far. From the initial consultation through to the design process, John has been professional, knowlegeable, and very easy to work with. He took the time to understand exactly what we wanted and came up with a design that perfectly suits our space and lifestyle. The design looks fantastic, and we are looking forward to seeing the finished kitchen come to life.
Based on our experience to date, we would highly recommend John Grace and his colleague Barbara in Kitchen World to anyone considering a new kitchen.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.