Kitchen World Reviews 

413
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and exceptionally knowledgeable design consultants who provide wonderful personal attention, creative ideas, and practical advice throughout the entire planning process. Consumers are also thrilled with the high quality of the custom products and the remarkably smooth installation process executed by professional fitters. However, some customers also noted minor issues such as unexpected delivery delays, occasional errors made during the fitting stage, or longer waiting times than originally estimated. Despite these occasional challenges, people deeply appreciate the genuine dedication and effort shown by the staff to resolve problems efficiently and smoothly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting designers and fitters who were... See more

Service

Reviewers highlight positive aspects of service, frequently praising professional staff members who provide... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are extremely... See more

Quality

Clients share positive opinions on quality, consistently expressing delight with the fabulous cabinets,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

John at Kitchen World in Waterford could not have been more helpful. He was attentive to our needs, and accepting of the challenge of our our small kitchen space. He provided exceptional personal at... See more


Company details

  1. Kitchen Supply Store
  2. also in
  3. Kitchen Furniture Store
  4. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

413 reviews

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No recent history of asking for reviews

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4.7

All reviews

(413)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

We just came from our consultation with Steve at the long mile road store. He was so helpful and gave us great advice. Would definitely recommend going with Kitchen World

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and convenient process with…

Efficient and convenient process with kitchen world with knowledgable, supportive staff in long mile road, particularly Steven. Great value for money and showroom displays a very broad range of styles available and options for designing kitchens for all budgets.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Tanya in the Long Mile branch who was very patient because I had not got a clue where to start and she was amazing. She took time with me and arranged an appt fpr the following week to go through everything amd the lovely Stephen came and helped to get me exactly what I didn't know I wanted. Design was done up and back to make sure I got everything in the space I had. So now deposit paid and date for installation sucured and if that goes as well I will be delighted
Thanks Tanya & Stephen

10 October 2026
Unprompted review
Rated 5 out of 5 stars

High quality kitchens with great service

High quality kitchens with great planning services

We received very professional and supportive help from KitchenWorld staff. Our planner, Steve, had great ideas about the options available to us. He was both friendly and supportive.

Highly recommended

12 October 2026
Unprompted review
Rated 4 out of 5 stars

Dream Kitchen

After a wobbly start in the branch in bray we changed to sandyford branch and our dream kitchen finally came together. With every appointment Sai took her time to plan every little detail and made sure we use our space the best way possible. The cabinets just came in and it’s fabulous! We had a little mark on our kitchen door but the fitter straight away made sure that that gets sorted too. We just need to wait for the countertops and then we have an amazing kitchen to cook delicious food in. Thanks again!

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen World Sandyford

We dealt with Sai Amogha in Sandyford, who was excellent from start to finish. Firstly, her design talent was evident in the ideas she put forward, both in terms of drawings and referencing the display models in the showroom, and most importantly, taking the time needed to talk things over. Working within budget parameters, her design was above our expectations and perfectly in harmony with the 'look' we were hoping for. Sai also advised on everything to do with the appliances installed (which have worked out perfectly), liaising with other contractors such as the counter tops provider, and even on complimentary aspects of our kitchen including flooring and lighting, ideas we embraced.

Her customer focus was 100% throughout, her willingness to 'go the extra mile' included welcoming us to the Sandyford office (sometimes without appointment when we were in the vicinity).

In summary, no hesitation in awarding Kitchen World 5 stars and recommending them for quality, service and value for money.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I have had a great experience so far with Kitchen World, Waterford. The kitchen isn't in yet but to date I have been very impressed with the service received.
I have been dealing with Barbara and she has been extremely helpful from the beginning offering great advice through the process.
I would highly recommend Barbara to chat with if you're thinking of a new kitchen.
I can't wait to see the kitchen finished.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Stephen at Kitchen World

Stephen was so lovely to work with. He understood our vision of what we wanted for our kitchen and walked us through what was feasible and how we could make it come to life. He was friendly and professional and went out of his way to make sure we were happy with our kitchen design. We would highly recommend his services and the services of Kitchen World.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Kitchenworld Waterford, John Grace Kitchen Designer

John Grace has been a pleasure to deal with throughout, he has made (what we'd anticipated to be a somewhat challenging and stressful experience) the whole process very simple, from our initial walk-in right through our consultation, site visit and to placing our order yesterday John has been very professional and knowledgable throughout, has accommodated our requirements (which haven't always been simple or straightforward) and designed exactly what we were after.

We had spoken to a few other planners/designers before meeting John and whilst they were very helpful we found John to be engaging from the very start.

We would have no hesitation in recommending John to anyone looking at buying a kitchen and are now eagerly awaiting our install

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Super

We had a great experience working with John Grace recently on the design of a new kitchen. We had little to no experience with kitchen design and weren’t really sure where to start, but he was extremely helpful from the beginning!

He had great ideas and suggestions that we wouldn't have thought of ourselves. He was very patient with us, answered all of our questions and was always happy to make changes or talk us through and show us some different options.

We would definitely recommend John in Kitchen World to anyone looking for help designing their kitchen.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with my new kitchen. Steven was excellent in all our dealings.

I started the process of getting my new Kitchen with Steven. He is an absolute gentleman and so efficient in his work. To say I am delighted is an understatement; my kitchen is so gorgeous! I am thrilled with the results and the advice from Steven along the way was excellent. Thank you Kitchenworld and most of all Steven for the excellent communication during the whole process.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

7 months to fit a kitchen AVOID this company.

To be honest I wouldn’t even give this company one star.
Paid kitchen world Waterford, a lot of my hard earned money for a new kitchen . Initial design and Customer service was good , then it came to installation. This is where the multitude of problems came , Start date 3/05/2025. Completed kitchen 19/12/2025 . Kitchen presses fitted incorrectly, none were level , granite company couldn’t fit worktop due to the levels on the presses . Fitter decided to place one unit a couple of inches outside agreed design with no consult with us , fixes took weeks as no fitters were available to come fix the issues , had no kitchen for at least 5 weeks as worktop couldn’t be fitted until units were fixed. Doors had to be changed 3 times as the black doors had white glue marks on them, where they he trim was placed. The doors in my kitchen had 3 different trims on them. The doors sold to me in the workshop had no flaws or glue but the company told me they couldn’t manufacture that quality in the factory. Offered me pitiful compensation to keep the mismatch doors with glue , I refused , offered new doors but would have to remove the kitchen as the new doors wouldn’t fit our carcasses, unless we wanted to change the colour of our kitchen.
I regret the day that I just didn’t tell them to remove the kitchen n start with a different company.
I don’t recommend this company, and I would advise anyone thinking of dealing with them to get every detail down and to make sure the door you pick can be manufactured to the quality they show in showrooms , I have numerous pictures and videos of all the problems I encounter with this company.

19 December 2025
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Mary,

Thank you so much for taking the time to share your feedback.

We acknowledge and respect your experience, and we are sorry that the process took longer than expected.

However, we remained committed to resolving every issue and completed your kitchen to a high standard. We have been in business for almost 50 years because we stand over our work and never leave a customer’s kitchen anything less than 100% complete.

We hope you enjoy your completed kitchen for many years to come.

Kind regards,
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

Many thanks to Hugh and Fitter Chris…

Many thanks to Hugh and Fitter Chris for our utility storage room.
From concept, to delivery ,to fitting, the communication has been brilliant and nothing was a problem.
Excellent to deal with.

Many thanks.

8 August 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for the wonderful review. We’re delighted to hear that everything went so smoothly, from the initial design through to delivery and fitting. We’ll be sure to pass your kind comments on to Hugh and Chris. Wishing you many years of enjoyment from your new utility storage room!

Kitchen World
Customer Care Team

Rated 5 out of 5 stars

Very happy with service I received from…

Very happy with service I received from Kitchen World. Dealt with John Grace who was extremely helpful, and lovely to deal with. Recommend!

11 August 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind review and recommendation. We’re delighted to hear that you were so happy with the service you received from John. We’ll be sure to pass your lovely feedback on to him.

Kitchen World

Rated 5 out of 5 stars

Review of purchase

I firstly contacted Kitchenworld in January when I was informed by your agent John Grace that there was a current promotion which offered savings.
Not knowing how long it might be before the house was ready to install the kitchen, John assured me that there was no issue with timing.
I accepted his word and was happy to take his reassurance and I availed of the offer.
During the next months and on meeting John I realised from his knowledge that I needed to upgrade and moved from a basic purchase of €8k to approx €15k.
John offered excellent customer from start to finish and provided me the opportunity to make an unhurried and calculated decision for what is personally a huge decision financially.
He was pleasant, courteous, enthusiastic, knowledgeable and relaxed.
Today I paid the outstanding balance of my kitchen and it was a pleasure dealing with John Grace.
I wish him well

14 August 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for taking the time to share such detailed feedback. We’re delighted that John’s knowledge, patience and guidance helped you make the right decisions for your new kitchen without ever feeling rushed or pressured. We’ll be sure to pass your kind words on to him. Thank you for choosing Kitchen World, and we wish you every happiness with your new kitchen.

The Kitchen World Team

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