Kickers Reviews 

5,640
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,032 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, highlighting their durability and comfort. Many appreciate the classic style and robust materials, noting shoes last well for both children and adults. Ordering was often straightforward, with prompt and well-packaged delivery. However, some customers reported issues with the refund process, experiencing delays or non-receipt of money after returns. A few people also noted inconsistent sizing, receiving shoes too large or small, and encountered quality concerns like broken zips, soles falling apart, or products not lasting as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality, comfort, and style, with many... See more

Quality

Consumers generally express satisfaction with the quality of the products, often highlighting their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the quick and... See more

Order

Customers had ambiguous experiences with order, with many reporting quick delivery and ease of ordering.... See more

Refund

People report negative experiences with refund, with many customers still waiting for their money weeks after... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes are great. Delivery was good. Only (very small) issues were: the suede is a slightly different colour than appears on the website but that's probably to be expected with natural materials. More... See more

Rated 4 out of 5 stars

I ordered items and their courier lost them twice. Although Kickers were amazing at handling it, I ended up not getting my original order. Something needs to be done with your choice in courier.

Company replied

Rated 4 out of 5 stars

Great service fast delivery but shoes came up too small (usual size ordered) so had to return which was an easy process. Will order the next size up as soon as I get my refund.

Company replied

Rated 4 out of 5 stars

Easy, straightforward ordering and returns process. Fast delivery. Unfortunately I had to return as the shoes were too big but they were well packaged and perfect quality. All parts of the process wo... See more

Company replied


Company details


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4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(5,640)

1,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfortable and good value for money

Comfortable and good value for money

30 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 2 out of 5 stars

They look amazing only problem is the…

They look amazing only problem is the over strap not enough hole ones on the last one other one on the second from last not going to last much longer even tho there new

29 April 2026
Kickers logo

Reply from Kickers

Hi,

I appreciate you sharing your feedback regarding the strap holes. We are sorry to hear they aren't meeting expectations. We will look into this.

I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia

Rated 5 out of 5 stars

Quality product and good customer…

Quality product and good customer service satisfaction.

28 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Shoes are great.

Shoes are great.

8 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

7 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Excellent quality and quick delivery

Good quality
Value for money
Simplicity and respect
The shoe you wear and everyone respects you.I have two pair of shoes from kickers now,and it command respect every time I wear it to work ,meetings and church.

7 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

The shoes are excellent quality

The shoes are excellent quality - well made and also using proper materials, exactly as advertised. They arrived promptly and don’t use plastic packaging. As I live rurally the returns is very easy to manage as I had to buy two different sizes for my son to try at home and return the shoes that didn’t fit. Really pleased with our shoes, comfort, quality and service.

5 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Always good value as they last!

Always good value as they last!

5 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

I had these back in the 80’s a lovely…

I had these back in the 80’s a lovely red and loved them found they were still available so treated myself again to a navy pair this time.
As soon as I put them on the fit and comfort were really worth the price. Might look to another colour soon

5 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Absolutely love my kickers there old…

Absolutely love my kickers there old school like when I was a teenager. There so comfy too. Was delivered quickly after purchase. Was delivered on time and no damage. Kickers had put extra packaging protecting my new kicks! Easy to purchase and I did so through Klarna which is amazing as I wouldn't have been able to buy them outright.

5 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Perfect thank you

Perfect thank you

5 May 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Fabulous quality and second to none…

Fabulous quality and second to none delivery of my two ideas, (they are the next day) !

24 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great quality

Great quality. They look and feel exactly like leather without the cruelty. Very comfortable too.

24 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 3 out of 5 stars

Order came quickly enough and it was…

Order came quickly enough and it was free delivery. Had to return order as shoes were bit more chunkier than they looked online. 2 weeks later I am still waiting for money to be refunded

I want to apologise for this as I have just realised that my money was refunded on 1st May.

21 April 2026
Kickers logo

Reply from Kickers

Hello Annette,

We appreciate your feedback and are sorry the shoes were not as expected. We're also sorry for the refund delay, but glad to hear it was resolved on May 1st. We value your patience.

Kind regards,
Liam

Rated 5 out of 5 stars
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 4 out of 5 stars

Your service was expectional

Your service was expectional. From responding to concern to giving updates. Enjoyed my service

21 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great shoes at an affordable price

Great shoes, affordable speedy delivery and not overly expensive either

20 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Execelent

order went smooth and arrive quickly

20 April 2026
Kickers logo

Reply from Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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