We had a few issues with items failing on our 2017 Kia Sportage. Replacement parts and labour charges from two dealers were excessive. We looked at Kia Parts Direct website, indicated the parts we t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good website with exploded diagrams of parts, I liked the advice section as i wasn't sure which part I needed. This query was answered really quickly. Ordering was easy as was payment process. If an... See more
I contacted Kia direct regarding a part I needed for the bonnet of my car . They provided a very quick response and incredibly helpful . The only criticism I have is the postage cost more than the par... See more
Easy to find part on website and by putting in my reg number helps to verify the correct part before ordering. Part arrive within a few days and I fitted with no problems. Only downside I have is that... See more
Company details
Written by the company
Kia Parts Direct specialises in supplying genuine Kia Parts at what we believe to be the best possible price. Since all of the parts we supply are Genuine, you get that peace of mind feeling without emptying your wallet. Every Genuine Kia part we supply comes with a 2-year warranty, giving you total peace of mind knowing the Kia parts have you covered. Whether you have the small Picanto to the big Sorento or even any of the new electric or hybrid Kia’s we are able to supply parts for all. All of our parts are genuine Kia parts are designed and manufactured to Kia’s extremely high standards. Kia recommends always using Genuine Kia Parts to ensure your vehicle runs to its optimum performance. We would always recommend not using non-genuine parts as they can sometimes be less reliable and can cause damage to your Kia. This could result in costly repairs and replacing the same part sooner than is required. Whereas with Kia genuine parts you get parts specifically designed and manufactured to the vehicle’s factory standards.
Contact info
Ashworth Road, SN5 7YF, Swindon, United Kingdom
- 01793 401104
- enquiry@kiapartsdirect.co.uk
- www.kiapartsdirect.co.uk
4.5
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fuel water in sensor.
The shipment arrived just 2 days after ordering. Everything fits and works well.
30 June 2026
genuine accessories at great price and service
Ordered genuine all weather rubber floor mat set, double-sided/flippable boot liner (velour on one side, dirt-resistant on the other) and boot liner extension for my Kia EV3. In my search they were the cheapest around and the postage cost is reasonable. Placed my order on Saturday, arrived by Wednesday. Great quality products, I'm very happy with my purchase and the customer service I recieved. Will be looking to Fish brothers for further accessories. Thank you.
6 June 2026
Unprompted review
Had the part in stock
Had the part in stock, reasonable price, delivered a few day's later and well packaged. Happy customer
1 July 2026
Great services.
30 June 2026
happy customer
Order place via web site had a query regarding high cost of delivery made a phone call and got an explanation
30 June 2026
My first time with using Kia Parts…
My first time with using Kia Parts Direct ordered around 9.00 am on the 26/6/2026 by 10.11 am confirmation email to say that my order was on its way. Recieved confirmation from DHL to say that it would be delivered monday around 12.00am. I can say that not only how delighted I have been with service but also the speed that the order was depatched. Then we come to the prices charged £13.03 for two bolt flanges for a kia picanto, gobsmacked I was, as I had been quoted by one dealer £18.00 for one bolt plus postage and VAT. Can't thank you enough, Its 1.30 pm monday and my car is back together.
26 June 2026
Unprompted review
Perfect everything fine
2 June 2026
Fast dispatch right first time but…
Fast dispatch right first time but slightly let down by carrier delayed delivery
4 June 2026
Great service and delivery
3 June 2026
I have used this company several times…
I have used this company several times and each time they have delivered on time and very competitive pricing
5 June 2026
Unprompted review
Parts fine but when come to fit the…
Parts fine but when come to fit the diesel filter no seals on it. Lost a lot of diesel
29 April 2026
Fast delivery and product spot on
1 June 2026
Easy to use website and relatively…
Easy to use website and relatively quick delivery although postage costs seemed high.
30 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.