KiaPartsNow.com Reviews 499

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the efficiency of the delivery service, noting that parts often arrive quickly and as expected. Many people appreciate the ease of finding and ordering the correct parts through the website, often at competitive prices compared to dealerships. Consumers are generally satisfied with the quality of the parts received, finding them to be exact duplicates or perfect fits for their vehicles. However, some customers experienced issues with incorrect parts being shipped, despite providing accurate vehicle information or part numbers. A few other people also felt that the shipping charges were expensive, especially for larger items. There were also occasional reports of delayed deliveries or problems with order cancellations and returns, leading to frustration for some users.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers report receiving incorrect, defective, or damaged... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of locating, ordering, and... See more

Price

People report ambiguous experiences with price. Many reviewers found competitive and reasonable prices, with... See more

Quality

Consumers find quality to be ambiguous, with some receiving parts in perfect, pristine condition, and others... See more

Based on these reviews

Rated 4 out of 5 stars

Easy to find the correct parts using the correct model and year of my vehicle. Delivery was a delayed and parts were shipped out later than anticipated, and for some reason the tracking showed them tr... See more

Rated 4 out of 5 stars

I like the quickness of information, no fumbling around, straight to the point. Too bad I can't afford the repairs. "It is what it is," and I do not blame Kia. Because today everything is high in pric... See more

Rated 5 out of 5 stars

After finding reviews for other websites that carried the same part, I was afraid to take a chance. I then found KiaPartsNow.com and ordered Part No. 52910J9000 for my daughter's 2020 Kia So... See more

Rated 5 out of 5 stars

ordered a passenger side headlight assembly for our Kia Cadenza. the webside was easily navigable which made finding the right part easy. It arrived quickly and undamaged anbd was the exact part i ord... See more


Company details

  1. Auto Parts Store

Written by the company

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

499 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Finding Parts and Nomenclature fast.

The parts break down with individual part numbers and nomenclature. Specially the attention to detail for parts only for the vehicle, I'm not guessing if a certain part may or may not fit. Fast and effective. Thank you!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Apparently kiapartsnow grabs any…

Apparently kiapartsnow grabs any electrical part off a shelf and sends it to a customer and refuses a return, even if it is the wrong part.
I ordered an electrical part for a 2011 Kia Sorento based on the year/make/model. The part was advertised as “fits 2009-2014 model”. I received an incorrect part that is for a 2015 car that is not usable. The part is in perfect condition, original package. Kia representative, apparently reading from a script, will not issue an RMA for return. This company cannot be trusted to correct their error.

7 April 2026
Unprompted review
KiaPartsNow.com logo

Reply from KiaPartsNow.com

Thank you for your feedback.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims.
We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, but the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need.
We understand your frustration; however, electric components are not eligible for returns.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Rated 5 out of 5 stars

Easy to order

Easy to locate part needed and easy to order & pay. Reasonable delivery time and part was as advertised.

28 March 2026
Rated 5 out of 5 stars

The process was easy

The process was easy. Parts showed up as promised
Tracking parts was simple and accurate
Everything you would look form an online shop
I would defiantly order parts from here again

28 March 2026
Rated 4 out of 5 stars

prompt quick no rounding around straight to the point.

I like the quickness of information, no fumbling around, straight to the point. Too bad I can't afford the repairs. "It is what it is," and I do not blame Kia. Because today everything is high in price. Kia tried to help me as much as my service manager Noel, could, but I can't go over my budget. If I had more money, I would.

28 March 2026
Rated 1 out of 5 stars

Wrong part

Wrong part . Never again going to order from this shit place

28 March 2026
KiaPartsNow.com logo

Reply from KiaPartsNow.com

Thank you for your review.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. We recommend VIN lookup for the most accurate fitment, at the time of ordering to confirm compatibility.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment, or through our Parts Question in LiveChat to confirm vehicle fitment.

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