James Miller & Associates Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lottie from James Miller & Associates was superb. Always available when I needed help and info and made getting the mortgage as stress free as possible. I would have no hesitation at all in thorou... See more

Rated 5 out of 5 stars

This is the 2nd time we have used James Miller & Associates. This time round Lottie helped myself and my partner to get everything in place. Lottie was Amazing! Always contactable and dealt with any c... See more

Rated 5 out of 5 stars

Amazing experience buying as a single person. Very smooth, answered all questions. I worked with Lottie and she was amazing and quick. I couldn’t thank you enough.

Rated 5 out of 5 stars

We have dealt with James Miller and Assosicates over the last 7 years. They are amazing, so helpful always keeping in contact with next steps. James always at the end of the phone if needed and Lott... See more

Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

Providing mortgage and insurance advice. With over 10 years of independent experience, we search the whole market to offer you the best deals, with clear, fast and friendly advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Both James and Lottie were great and helped me out with information when I needed it, they were also very quick to respond to any issues that I came across. I have used them multiple times in the past and I will continue to use them going forward.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend 5 star service

Great service from Paula Reynolds at James Miller.
Very easy and smooth process, she is very helpful, always available to answer questions and saved us loads on our remortgage.
I would definitely recommend!
Thanks Paula!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

A 5* Star Fantastic Service

Such a fantastic service that James and his team provided us when moving home earlier this year.
The communication was key and efficient and the whole process was smooth from start to finish.

Would highly recommend.

Thanks Ed and Lauren Kerr

14 April 2025
Unprompted review
Rated 5 out of 5 stars

5 star service as ever

Fantastic service from start to finish, we have used James and his team a number of times and will continue to recommend them.
Cannot fault the communication which is so important.
Many thanks!
Kev & Donna Smith

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

James and his team made the whole experience very smooth and easy. Very professional and prompt in responding to our questions. We highly recommend James Miller and Associates to everyone who is looking to get a good mortgage deal!
Thank you

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Saved us more than £300 per month during the process of our fixed mortgage ending and prior to commencing a new fixed rate during a house move process. Very fast service and superb customer service. Will be using again and recommending to friends without a doubt. Thank you.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

The best !

Another seamless mortgage transfer with James Miller and Associates . We dealt solely with Lottie this time who was fantastic to deal with. She was really focussed on getting us the right product and the best deal. Thanks again Lottie for making this such a simple transaction.

29 August 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback. Must appreciated!

Rated 5 out of 5 stars

Excellent service

The team made the whole experience easier from start to finish. Jack was always at the end of an email/phone call and happy to answer all my questions. We have had nothing but good experiences from the team and continue to recommend them to friends and family.

18 August 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback, be sure to share with Jack

Rated 5 out of 5 stars

Lottie!

We recently used James Miller & Associates for our mortgage, particularly with Lottie who was incredible. When we needed to extend our offer 4 weeks from completion, Lottie was so efficient and went the extra mile to get it sorted so we could relax and stop stressing! Nothing was ever too much and Lottie could answer all of our questions or worries with a really informed and reassuring response. We are so grateful, thank you Lottie!

25 July 2025
Unprompted review
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Reply from James Miller & Associates

Appreciate the feedback Thankyou

Rated 5 out of 5 stars

James and his team made the whole…

James and his team made the whole experience so much easier. There were some tricky circumstances with the house purchase, but they helped me at every stage and even reassured me at stressful points which was lovely! Would highly recommend. Jack and Lottie were both brilliant too.

18 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks very much, Appreciate the kind words

Rated 5 out of 5 stars

Definitely recommend

My husband and I are very happy repeat customers who would definitely recommend. They've been sorting all of our mortgage needs for 10 years now. They're super efficient, quick to respond, friendly and helpful.

4 August 2025
Unprompted review
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Reply from James Miller & Associates

Thanks ever so much for the feedback

Rated 5 out of 5 stars

James Miller and team are superb

Lottie Deacon is a superb mortgage specialist, she is very effective at navigating the intricacies of the mortgage market, her communication is great and the advice is sound.

23 July 2025
Unprompted review
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Reply from James Miller & Associates

Appreciate the comments, be sure to let Lottie know.

Rated 5 out of 5 stars

Lottie is 5*

Thank you so much to Lottie at James Miller! We have just sorted our mortgage with her, getting rid of our help to buy government loan and could not have done it without her! Lottie made it such a better experience for us, keeping me calm when needed, explaining everything and I believe did more for us than she needed to. Thanks so so much Lottie, we won't forget all your help.

14 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the review, very kind of you.

Rated 5 out of 5 stars

Would recommend

James and Lottie are great - always efficient, helpful and make everything seem much less stressful. Would recommend.

31 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the review. Lifes too short for stress.

Rated 5 out of 5 stars

Five star service

James and lottie went above and beyond for us, they sorted our re mortgage. Would highly recommend.

1 July 2025
Unprompted review
James Miller & Associates logo

Reply from James Miller & Associates

Thanks for the feedback.

Rated 5 out of 5 stars

Had a very easy time communicating with…

Had a very easy time communicating with James and Lottie, they were always on top of things, they’ve helped the process of buying my first home move along smoothly. Had to make a couple of changes to the mortgage during the process and they made it happen quickly and without a hitch. Would highly recommend.

28 July 2025
Unprompted review
James Miller & Associates logo

Reply from James Miller & Associates

Thanks so much for the comments, Feedback always appreciated

Rated 5 out of 5 stars

Lottie and James went out of their way…

Lottie and James went out of their way to source the right mortgage products for us in what was a relatively complex set of transactions—great communication and feedback. Highly recommend them

2 June 2025
Unprompted review
James Miller & Associates logo

Reply from James Miller & Associates

Thanks for the feedback, Appreciate the comments,

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