James Miller & Associates Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lottie from James Miller & Associates was superb. Always available when I needed help and info and made getting the mortgage as stress free as possible. I would have no hesitation at all in thorou... See more

Rated 5 out of 5 stars

This is the 2nd time we have used James Miller & Associates. This time round Lottie helped myself and my partner to get everything in place. Lottie was Amazing! Always contactable and dealt with any c... See more

Rated 5 out of 5 stars

Amazing experience buying as a single person. Very smooth, answered all questions. I worked with Lottie and she was amazing and quick. I couldn’t thank you enough.

Rated 5 out of 5 stars

We have dealt with James Miller and Assosicates over the last 7 years. They are amazing, so helpful always keeping in contact with next steps. James always at the end of the phone if needed and Lott... See more

Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

Providing mortgage and insurance advice. With over 10 years of independent experience, we search the whole market to offer you the best deals, with clear, fast and friendly advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lottie from James Miller & Associates…

Lottie from James Miller & Associates was superb. Always available when I needed help and info and made getting the mortgage as stress free as possible.

I would have no hesitation at all in thoroughly recommending using Lottie for all your mortgage needs.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time we have used James…

This is the 2nd time we have used James Miller & Associates. This time round Lottie helped myself and my partner to get everything in place. Lottie was Amazing! Always contactable and dealt with any changes swiftly. Cannot recommended this company enough and sure we will be back in the future.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with these mortgage brokers. From the very beginning, they were extremely helpful, professional, and easy to communicate with. They explained everything clearly, answered all of my questions, and guided me through the whole mortgage process, which made everything feel much easier and less stressful.

The entire process went smoothly and efficiently, and I always felt that I was in good hands. They were responsive, knowledgeable, and genuinely took the time to make sure everything was handled properly.

I’m very happy with the service I received and would definitely recommend them to anyone looking for a reliable and professional mortgage broker. If you’re looking for someone who will make the process straightforward and support you every step of the way, I would highly recommend them. Excellent service from start to finish!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

We've had an excellent experience

We've had an excellent experience. Matt is really personable, responsive and helpful. It all felt super easy with him. And the conveyancer he arranged for us (Laura from Alecto) was brilliant - very professional and fast. A highly recommended experience all round!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Lottie & James were super helpful

Lottie & James were super helpful, the service was amazing. Lottie is responsive and patient and made the whole experience far less stressful than we anticipated. I would and will be highly recommending James Miller & Associates services.
Thanks so much!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Well Suited Product & Succinct Process

Very happy with the service from Lottie Deacon and James Miller, following a recommendation from a family member.

They delivered a quick turnaround and a product well suited to our remortgaging needs, balancing our requirement for flexibility and minimising costs.

Will be using them again in the future.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent team....

I have been working with James and his team for last 12 years. They are very professional and try their best to help and support their clients wherever they can. I can recommend you guys 100%....

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service!

What an incredible experience we had using James Miller & Associates. As first time buyers and being self employed, we were initially very nervous and overwhelmed with the process. We didn't think we'd be able to get a rate anywhere near what James managed to get us! The entire process was seamless; James was so positive and knowledgeable but never put pressure on us to use their services. He responded to messages on time (and I sent a lot) but never made me feel like I was a nuisance. Lottie was amazing too; polite, and just as quick to respond to any queries. I would never hesitate to use their services again. I feel so lucky that we found them!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

We have dealt with James Miller and…

We have dealt with James Miller and Assosicates over the last 7 years. They are amazing, so helpful always keeping in contact with next steps. James always at the end of the phone if needed and Lottie for keeping us constantly in the loop and ensuring we felt supported throughout!
Thanks guys! You’re an amazing team we cannot thankyou enough .

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant as always!

I have used James Miller & Associates on various occasions and I have always received a brilliant service. We have dealt with Lottie previously and she has always been very swift with any issues we have faced. I will continue to use them for all our mortgage needs!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

First time using james miller…

First time using james miller associates but was recommended by a friend. I dealt withLottie Deacon who was friendly and efficient and always answered any questions i had proffesionally and promptly. Would recommend them for a seamless mortgage transaction.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Impressive level of service - 5 star review


James and his team delivered exceptional professionalism, superb efficiency, and outstanding communication throughout our mortgage application. Their dedication and five‑star service made the entire mortgage process smooth, stress‑free, and genuinely impressive. I was genuinely impressed with how quickly James’ team responded to our mortgage request, within a few hrs we had several options presented to us and by the end of the same day our mortgage had been agreed. I recommended them to a close friend and they received exactly the same level of service. I cannot speak highly enough of James and his team. We will be using them again.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Best advice and focused on saving you money

We've worked with James and his team for several years now and we've had a phenomenal experience. They're organised, flexible and personable. The advice given is always great, they never stop trying to get the best deal and they make admin so easy. Lottie is excellent to work with and responds very quickly over WhatsApp which makes life much easier. Highly recommend!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

James Miller / Lottie Deacon

Have used James Miller for years. Fantastic, friendly professional and knowledgeable- Lottie Deacon has just arranged our latest mortgage and has been brilliant, very quick to sort it all out - great service - thank you

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service - thank you

Thank you James Miller Associates! Working with Charlie was seamless, he is so knowledgable, a great communicator, responsive and totally understood my situation. Professional, outstanding service and highly recommended for all mortgage needs!

19 November 2025
Unprompted review

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