I have been postponing to created an Album since 2 years. I found it very difficult to organize photos. But Journi is exactly what I was looking for !! It does all the organizing according to your cri... See more
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See what reviewers are saying
We just received our holiday photo book and we are impressed!!! The quality of the book itself is better than we expected. The book and printing quality very good and the colour management of the phot... See more
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So thrilled with the photo book of our trip to Peru. Journi Print made it so easy, the AI assistant took the pictures in order of date and organized it perfectly. Loved the ability to be able to add t... See more
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My order appears to be lost in transit somewhere. I have been requesting follow ups and having tickets created for over 2 weeks. Minimal help and response. Now the books I ordered as gifts will not ar... See more
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Company details
Written by the company
With Journi photo printing has never been quicker or easier. Designing beautiful photo books or personalized photo calendars is now as easy as taking the photos themselves. Treasure all your special moments in something you can hold in your hand and turn to forever!
Journi Customer Happiness Team
Written by the company
- Contact Us
- Tell us what's on your heart. If you have any problems, we always give our best to help you. Helpcenter - http://journiapp.com/faq Email - support@journiapp.com Facebook - http://facebook.com/journiapp https://www.journiapp.com/contact
Contact info
Goldschlagstraße 172/4/2/2+3, 1140, Wien, Austria
- +43720883638
- support@journiapp.com
- www.journiapp.com
4.5
Excellent
38K reviews
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So easy to format the pictures and…
So easy to format the pictures and book. I really enjoyed creating my photo book! Thankyou Journi!
18 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
I have used Journi Print to make a…
I have used Journi Print to make a number of photo books now. Excellent fast, service & a wonderful quality product delivered to my doorstep.
22 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Super easy to use
Super easy to use, great photo organization, very user friendly for edits.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Extremely happy with the photo book…
Extremely happy with the photo book from Journi. It was above my expectation. I’ll definitely be creating more books from this company.
13 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Quick and easy travel books
It is so easy to create a photo book of your travels. Love this product.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Easy to use
Mostly easy to use. I liked being able to add a map to a travel book. I wish it were easier to move the photos around. Sometimes the layout didn’t have what I was looking for. But for the most part, it’s much easier and less time consuming than it used to be on other platforms. A little pricey too but the 30% off helped. I had to buy a calendar I didn’t want to avoid shipping charges.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Great product and customer service
Our book came out great! It’s pretty easy to use, although I do wish they’d let you customize it a bit more, but nonetheless we love it! Also I had an issue with a promo code and contacted Customer Service and they were awesome! Great customer service!
14 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
My Trip Photo Journal
I love the fact that when I uploaded my pictures all were placed in a book. It made editing so much easier than picking out each picture and placing it myself. I was able to edit my pictures and see different layout options as well as add text.The app is user friendly and the quality of the end product is very good. My photos look terrific. I think I would have liked a lay flat option, but did not see it offered.
14 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Very easy to use
Very easy to use. Great website. Super colorful and full of life. Cant wait for my book to come in.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
What an amazingly simple process to…Great Photo Book
What an amazingly simple process to make a beautiful photo book!! Loved it!!
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Really impressed
Really impressed with the software and the finished product. Have now created three books from our experiences.
5 May 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
It was very confusing to rearange the…
It was very confusing to rearange the pictures. Then almost finished, I couldn`t find the book anymore..With ordering as well problems.. I`m not sure whether I will use this site again. Waiting no for picture books nand hoping, they are good quality.
21 July 2026
Reply from Journi Print
Hello,
thank you for taking the time to share your feedback.
We're sorry to hear that you found the editing process confusing and that you had difficulties finding your photo book and placing your order.
We appreciate you sharing these details with us, as feedback like this helps us improve the creation experience. We hope your photo books arrive safely and that you will be happy with the final result.
If you have any questions or need assistance with your order, please feel free to contact us at support@journiapp.com. Our team will be happy to help.
App is good, setting the photo in chronological is great.
Ui can be a little more smooth and intuitive. I have still yet to receive the order, but when I do, I will try to submit another review. The overall experience with the app and desktop version was really good and clean.
Sharing the photo book with family and friends is also good, but as I said, if the images are easy and intuitive to view like a book, that would have been very nice so we can check the quality before ordering.
I hope I don’t have any blurry photos. As I tried to upload all the latest and highest-resolution photos. Can’t wait for my order to be delivered. I have ordered 5 books over the weekend. Big risk on the first order.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
It’s a simple tool for capturing…
It’s a simple tool for capturing memories. I’m really looking forward to the photo book. Five stars already for the creation process and ease of use.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
So easy to do!
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Received mine today and absolutely love…
Received mine today and absolutely love it, So much easier than previous photo books I have made. I especially love the maps- how the program knows where I took which photo is a mystery to me, but I love it! Great quality in the photos.
10 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Loving Journi
I luv Journi, i love the qualitiy of the books, they are strong and sturdy.
The colours are awsome and there quick to send my photo album on to me.
Thanks Journi.
18 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Amazing xx just the best memento of our…
Amazing xx just the best memento of our family trip away x
11 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Quick, easy and well priced
Had a great holiday and be able to put my memories in a picture book is fantastic.
18 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
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