We found our holiday in Lanzarote very nice. The hotel was above our expectations as we had previously stayed at two other H10 hotels. Upgrading of arrival to ‘privilege’ was the icing on the cake.... See more
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Cheap package holidays from just £60pp deposit. Find all-inclusive and last minute cheap package holidays, ABTA and ATOL protected, at Jet2holidays.
Written by the company
- What to expect
- In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great holiday.
Contact info
Low Fare Finder House, Leeds Bradford International Airport, LS19 7TU, Leeds, United Kingdom
- 0800 408 0778
- customerservice@jet2holidays.com
- www.jet2holidays.com
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The resort was very spread out and the…
The resort was very spread out and the air con wasn’t working properly.
The resort is quite expensive
Why use another company when Jet2 has it all covered
Quality of hotels regardless of star rating. Plenty of help at airports both ends. Quality transfer drivers. Can’t wait to go again
Just can’t fault it!!
We’ve had a fabulous and much needed holiday. It’s the first time I’ve travelled abroad with my teenage daughter.
Naturally I was slightly nervous, however I’ve visited Salou in the past & it felt familiar.
Our hotel was absolutely perfect , I genuinely can’t fault a single thing. The reception staff were warm and welcoming. I love the cashless concept! Easy to use and the staff always provide a receipt so you know if your fib needs topping up. Bar/pool staff lovely and always helpful. They work some serious hours but always manage to make the effort for a chat and bit of banter.
In fact every member of staff had a smile and nothing was too much trouble.
Our room was lovely, I was a tad sceptical having a room facing the main road but wow what a fab people watching spot. The sounds of holidays makers didn’t bother us one bit!!! In fact it really wasn’t that noisy- probably the only night was after the Spanish had won the footie. That said the atmosphere was electric, great to see and hear everyone celebrating.
Our room overall suited us down to the ground, little fridge which was perfect. Air con was super powerful (every menopausal women’s dream 🤣) oh and a safe which was included!
Are beds and room was cleaned daily….
Spotless!
I had seen mixed reviews about the restaurant - all I can say is perhaps you just can’t please everyone. We found a lovely selection of food everyday! Delicious and a good variety! Couldn’t fault a single meal. I loved the options of swapping dinner for lunch!
Yes it gets a bit busy and it has its peak time, however we were never left waiting for a table and never rushed. The restaurant staff were lovely and the two ladies on the door were just lush! ! Always smiling and friendly.
The pool is great, nice size always found a sunbed. We hired the super comfortable sun loungers for a day , used the jacuzzi ( open to everyone)
We didn’t use the gym although it looked great 🫣
If you’re travelling as a family, single parent or a couple this hotel is perfect.
And most importantly we felt safe!!! We will definitely book again!
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Jet 2 are excellent
Jet 2 are excellent! The airport staff were amazing on both uk and Tenerife, the flights were smooth and on time and the pilot very informative each way.
The hotel however was not brilliant, definitely not the 5 stars they promote, the bar staff were rude and we were left waiting at least 30mins to be served, the hotel seemed very understaffed. The cleaners and chambermaids were fantastic. H10 Tenrife

Reply from Jet2holidays
An amazing villa!
A really good flight from Bournemouth, and when we arrived at the villa, it was spotlessly clean. The pool was amazing, the beds were super comfortable and the villa was well appointed with everything we needed. All in all, one of our best holidays ever! ,
The apartment was ok, with limitations.
The apartment was ok, but paying for air conditioning??
Arrived at 02.00am - no amenities, such as soap. Also, in the bathroom, there were no hooks for hanging a towel.
Hanging space was limited to shirts. If your lady has a dress, then there wasn’t any room.
Another good Jet2 holiday.
The Jet2 process from booking to arriving home was very good. The communication and organisation was excellent. The only issues were the hotel was very clean but basic, breakfast was OK but repetitive. Also issue with return flight after the aborted takeoff and return to stand for 60+ minutes into the afternoon heat no offer of any water.
The return flight was delayed by over…
The return flight was delayed by over two hours, and then we had to wait another two hours for our luggage; I am not happy with this trip.

Reply from Jet2holidays
Too many steps with no handrails
Too many steps with no handrails - only one lift working the whole time we were there and flight home emphasised on selling duty frees as this was sold before any refreshments so we didn’t get a coffee until nearly 20 mins before we landed

Reply from Jet2holidays
I love how everything is included in…
I love how everything is included in your holiday package . It’s very good for luggage allowance and like how there is always some one on hand to help weather it in resort or at home . Always great service and always had a great experience with jet 2 wouldn’t go with any one else .
Jet2 have never let me down and would…
Jet2 have never let me down and would not travel with anyone else.
The staff are helpful knowledgeable and always available.
Unfortunately my last stay at Gran Bali in Benidorm was not good at all.
I have been to the Bali quite a few times and feel that British people are not welcome.
The Gran Bali is in a nice location and the hotel looks impressive, but that is where it ends.
The lifts are awful, the reception ignores you, and will see to Spanish guests before anyone else.
The rooms are dated and the bath is dangerous to get in and out of.
The location of the Bali is nice and quiet, and the bus service which stops outside is excellent at only 1 euro 60 and you can get off where you want new or old town.
The food is ok and something for everyone. The pool.was full of children as Spanish children's holidays begin in June.
The entertainment was non existent and there used to be daytime music and water aerobics which no longer exist so not a good atmosphere anymore. I would not go back to this hotel.

Reply from Jet2holidays
Fabulous hotel
The staff and the rooms at the hotel Sea Breeze were fantastic. Overlooking the harbour with 4 restaurants within 2 minutes walk
Always spot on Jet 2 friendly helpful…
Always spot on Jet 2 friendly helpful staff at both airports and in the air the destination was brilliant as always 🤩
Service...
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