South Shields Branch Jennings Ford. What an absolute Joke this outfit are! Worst Customer Service I’ve ever experienced ever! Can’t diagnose faults accurately. Guess at problems and expect the Custom... See more
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Avoid Jennings at all Costs! Worst Experience of My Life! £2200+ spent on Repairs and no further forward! 3 times in quick succession with the same fault and this lot haven’t a clue what’s wrong b... See more
Took car in to get looked at because i was losing water in coolant. After nearly 2 hrs of waiting and without the offer of a coffee i was told it was the water pump and was quoted £245 with vat. Got t... See more
My car needed lots of work doing to it as paint as covered the seats and carpet within the car. Jennings ford at Stockton is my local dealership. After months of waiting for parts to arrive, Jennings... See more
Company details
About Jennings Ford Direct
Information provided by various external sources
Contact info
Newcastle Road, NE34 9PQ, South Shields, United Kingdom
- 0845 002 0601
- customerservice@jennings-ford.co.uk
- www.jenningsforddirect.co.uk
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Friendly and efficient service, good customer service.
Have bought from Jennings Ford before so went back again this time. Friendly, well informed staff. Not pushy at all. Plenty choice. Quick completion of sale, car ready when told it would be. Would buy from them again.
Straight forward experience
Good choice of vehicles. No pushy sales reps. Peter was very straightforward and not patronising towards female buyer.Will go back in 3 years for next purchase.
Great,fantastic. Easy
Was one of the easiest car I have purchased. Staff were great and helpfull
Would certainly return as a customer in the future even though I live some distance from the dealership
All round good experience
Initial enquiry and inspection of car well conducted by Chris. Informative, not pushy and all questions answered. Likewise purchase was dealt with efficiently and everything I had asked to be done to car was completed for agreed collection date. Car has not disappointed and I would recommend car and dealer alike.
very good service
Salesman was not pushy just gave us the facts. Very quick turnaround got the car we wanted at a good price
Car purchased had a fault.
Having purchased the vehicle I noticed an unusual noise from the engine. I returned the car @ it turned out that the alternator needed replacing. this was quickly resolved however and I am now completely happy in the way Jennings responded.
used car sales
It was a pleasure to buy our car from jennings south shields, and a pleasure to deal with Mark in sales. Unlike most dinosaur salesman still out there, it was refreshing to deal with someone who lives in the present and understands not all women are just passengers and some women know more about cars than their husband.
Cheers Mark
Fantastic personal service
Found us a great car for my daughter and made sure delivery etc went ok to provide a surprise for her birthday
Purchase of nearly new Ford Focus
Being the second most expensive purchase we make I fealt we were in safe hands with Jennings. Very professional throughout the process but still maintaining a personal touch.
Purchase
I received prompt, informative and courteous service for the purchase
of my second car from Jennings and would recommend them anytime.
Very Professional
For once this was a car buying experience that I like. There were no pushy second hand car sales men trying to make you buy the car. The cars sell them self. I had the Car delivered and this was too a goo experience as it came on a flat bed and my old car taken away. It was all quick and simple. Everything was catered towards me. Even the delivery place and date. The only negative is the website is not kept up to date with there stock. But that is me just nit picking.
smooth transaction
thanks to Peter @south shields easy to deal with and very happy with the way we were treated,
Recent car purchase
From my first contact with Chris Dickson at Jennings branch at South Shields I felt that I was being well looked after and "valued" as a potential customer, I went on to purchase the car of my choice and was well looked after by Chris at every stage of the process.
Trouble free long distance Car Purchase
We bought our vehicle unseen over the internet and it was delivered for us to Scotland.
The whole experience was trouble free and made very easy for us. The car we bought was every bit as good as we had been lead to believe and the quality of service we received was first rate. We would not hesitate to use Jennings Ford Direct in the future.
Excellent customer service
Friendly & helpful, highly recommend Jennings for their customer service and excellent deals.
Barry & Kirk sorted my part ex and a fantastic deal on a nearly new car, no hassle just great customer service, from looking to give me the best price for my part ex to finding the perfect car to suit my budget and requirements.
I've already recommended them to all my friends and colleagues
excellent service
Very helpful, with no pressure for the sale. Steven made it easy for me to choose my car. Excellent service
great experience
a very easy. hassle free way to buy a car
very experienced sales team made everything clear and easy to understand
wonderful experience all round.
Mercedes-Benz E class
Absolutely brilliant to deal with from start to finish
new purchase
Very friendly staff , no pressure salesman , excellent service, Highly reccomended
The service we received was outstanding
The service we received from Mark Taylor was outstanding. He made buying a car trouble free. We are very pleased with the car and would recommend Jennings Ford Direct to anyone.
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