JEGS Performance Reviews 

PRETTY PORE ON YOUR PART JACK ME AROUND ON COUPONS NO DISCOUNT BOY WHAT A SHELL GAME YOU GOT GOING HERE YOU GOT SCANERS RUNNING TOO TO HIT MY CARD UP FOR MORE MONEY WHAT A JERKIMG AROUND I GOT TODAY REMEMBER WAY BACK WHEN JEGS WOULD ANSWER THE PHONE AND HELP DOES NOT GIVE A SHIT ALL ABOUNT THE BENJEMINS ????????

Ordered valve cover gasket after 10 days they canceled order out of stock.

Parts are garbage l.bought door locks, and the key doesn't even come out of them i returned some items that I didn't need and they charged me double the money for a return label. Was almost as much as the part. So I got nothing back. Customer service would not help so that was my last order I will ever place

ordered for the last time here i didn't get my parts shipped in a proper time as indicated on the website the parts are very expensive and they obviously don't care to have them delivered to me in a timely manner therefore i will get my engine parts from somewhere else and will be requiring a refund

Bought a turbo 350 for my 69 Camaro had a shop install it and got a call yesterday it doesn’t have 3rd gear, I’m guessing NO QUALITY CONTROL! Will never buy from this place again!

Rocker arm stud broke in my Edelbrock head and it was a warranty issue. They supposedly sent it out but didn’t. Days went by and three phone calls and no one knows nothing. Week and half later they tell me they would check
with Edelbrock and have to wait for an answer. I’ve given Jegs thousands of dollars you would think they would just ship it right out, no I have to jump through hoops. Well the hell with them called summit and just payed for it got it in two days. Summit gets my money from now on

THIS PLACE HAS GONE TO HELL OVER THE LAST 2 YEARS I'VE BEEN BUYING FROM JEGS SINCE 1993 AND SPENT ALOT OF MONEY BUT THEY HAVE SEEN MY LAST DOLLAR I WILL USE SUMMIT FROM NOW ON, YOU LOST A GRAET CUSTOMER JEGS

Besides the fact that to get tech assistance usually means being on hold for an hour, here is my story
I ordered two Russel performance ( from the terrible Edelbrock group), carb to fuel line hit for Gm car using a QudraJet carb, the carb fitting Russel supplies did not fit my 1991 Gm QudraJet equipped 454 Chevy , even though it listed tgat it fit from 74’ on up…WRONG! The fitting that they supplied that threads into fuel bowl on one end and converts to a #6 AN ON THE OTHER WAS THE WRING DIAMETER FOR MY FUEL BOWL( carb side) the Jegs tech guy took 20 minutes to comprehend what I was explaining. I then told him I can make Jegs and Russell’s mistake “right”!if they supplied to 3/8” not flare to #6 AN IF THEY OR RUSSEL WOULD SUPPLY THEM OR PERHAPS DO THW RIGHT THING AND GRAB Russel performance and shake them down for the right part. Unfortunately, Jegs did neither, instead I had to buy two fittings, plain cad steel( the rest of the kit is anodized AN, so rhe wow factor is gone) and pay full price and tax/shipping!!! What kind of customer service is this??? Never again Jegs and never again anything from Edelbrock after many years of using products by them and the manufactures under their cooperate umbrella as I’ve had nothing but horror stories from that group, but Jegs had an opportunity to make this right and dropped the ball!

Sure! Here are 10 comments related to international transmission repair:

I ordered wheel spaces. The guy wasn't rude and short. Didn't explain that there were 5 in a package so I ordered more. I had to pay double shipping and get a 15% return fee. I never buy from them again. I don't care if I have to pay more. And the second person I talked to didn't specify that there were 5 in a pack.

Waited on the phone over 2 hrs to speak to somebody think that is a little ridiculous

First time buyer. Suckered into ordering parts due to supposed avaialability ie showing near term shipping dates. Checked order a few days later and shipping for part 1 was delayed 2 months so cancelled order. Part #2 was a simple small part (pin) that was already shipped unfortunately, so could not cancel . Was charged full shipping fee of $15 for and $8 dollar part, but showed up JIT.
Supply chain nightmare for businesses so constant changes and updates for suppliers is a hardship for business dealings and projected availability. Got a pump one year after order from another supplier, but no charges until they called and confirmed continued interest. Good CS
Jegs did refund my fees for the delayed part. They have a fair price. A reorder, if onsidered, would have to be met with free shipping based on my purchase circumstances. Like to give people a second chance when possible

Continually selling.
Items they don't have in stock.

Ordered catylatic converters came out defective will only accept refund if I return item. Won’t pay removal of catylatic converters that will have to come out of my pocket.

Ordered an MSD Ignition 8365 Pro-Billet Distributor to my Shop and Ship account, received it 2 days later

Detailed description, properly packaged for international shipping )))

I think it's bullshit that you force me to donate money for cancer to get my order placed i have cancer I am not out asking for money this will the last purchase from jegs

Order headers. Our team mechanic installed them. He proceeded doing a smoke test. They ended up not passing. Ran scope down and findings that welds were not complete in the inside

I purchased bedlift early Nov. Said would ship in 2 days. I wait a week and got nothing. Finally get email saying it will ship week later. I look on website it says back.ordered. I get another email saying ahippingnis delayed again. After 4 weeks of waiting I start calling Jegs to cancel order. When and if you ever get to a live person I was told that I would have to call back Monday to cancel. Fastforward to today...Monday. called to cancel order. Spent 15 minutes waiting for live person since there isn't an order cancel option to chose. Person tells me they will send cancel notice to customer service and even had attitude. I will not use Jegs anymore. Summit will keep my business.

You can talk all the crap you want on jegs, but let me tell you there technical support is off the chain. They actually answer the phone and follow up on your order unlike many many other sites. They are top notch. I want to give a shout out to Wyatt in technical support! He is awesome and took care of me as well as the rest of the team that forwarded me to him.
Thanks,
John

Add me to their list of unhappy customers.
Not that they care.
They don't even read these reviews or respond to them.
The internet provides them a limitless supply of unsuspecting csutomers so what should they?
My beef: they don't read their shipping instructions.
if your order contains a drop-shipped item and you have special instuctions, COUNT on it they will NOT be followed.
You've been warned.