J.C. Campbell Electrics Reviews 

4,969
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the exceptionally competitive prices, noting that they saved money compared to other retailers while enjoying seamless online transactions. Shoppers are also very pleased with the prompt delivery service and state that items arrive carefully packaged and fully functional. Buyers frequently praise the helpful and professional attitude of the staff during sales and inquiries. However, some customers also noted frustrating delivery delays and communication issues often tied to third-party courier services. A small group of buyers experienced extended wait times before their purchases finally reached them.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Product

Consumers find product satisfaction, highlighting great prices, prompt delivery, and items arriving exactly... See more

Price

People report positive experiences with price, highlighting that items like vacuum cleaners and ovens are... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast delivery, very efficient... See more

Order

Clients share positive opinions on order, noting that the entire process from online purchase to delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Company replied

Rated 5 out of 5 stars

Bought Dyson V10 Animal vaccum cleaner following recommendation from WHICH Magazine. I was not disappointed. The price was the keenest and delivery on time. They also sent me raw plugs and screws whic... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied



Company details

  1. Appliance Store
  2. also in
  3. Electronics Company
  4. Electronics Store
  5. TV store

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,969)

418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They accepted My payment without having…

They accepted My payment without having the Item in stock, good Companies don't have to resort to that type of trickery ..
It was a good job I found a similar item for My Friends birthday or it could have been a disaster !!

2 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi John,

With reference to your 1-star review of J C Campbell Electrics, we would like to sincerely apologise for the frustration and disappointment caused, particularly as the item was intended as a birthday gift for your friend. We completely understand how disappointing it must have been when we were unable to fulfil your order as expected.

We would like to reassure you that there was absolutely no intention to mislead you. On occasion, we accept orders for items that we do not physically hold in our own warehouse when our supplier confirms that they are available and we are normally able to obtain and dispatch them promptly.

Unfortunately, on this occasion, the item was showing as available with our supplier when you placed your order, but it subsequently went out of stock before we were able to fulfil it. We appreciate how frustrating and inconvenient this must have been, particularly given that the item was intended as a birthday gift, and we are very sorry that we let you down.

As soon as we became aware of the issue, the product was removed from our website to prevent any further orders from being placed for an item we were unable to supply.

We are pleased to hear that you were able to find a suitable alternative in time for your friend’s birthday, although we appreciate that this should not have been necessary and apologise again for the inconvenience caused.

Once again, please accept our sincere apologies for the disappointment and frustration caused. We genuinely regret that on this occasion we were unable to provide the level of service we aim to deliver to all our customers.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great Product

Great Product. Speedy delivery.

24 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi David

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order was delivered in good time and that you are pleased with the product that you purchased.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Kept informed every step of the way

Kept informed every step of the way. Most impressive

1 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Malcolm

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were impressed by our customer service.
It is important that the customer is kept informed.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service. Had fan in stock in the colour I wanted and was sold out everywhere else so was very pleased. Product was as described and service / post / ease etc very good

24 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Samantha

Thank you so much for your great review! We’re delighted that we had the fan in stock in the colour you wanted, especially when it was sold out elsewhere. It’s fantastic to hear you were happy with the product, delivery and overall service.

We really appreciate your kind words and support, and hope to see you shopping with J C Campbell again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Efficient service

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call the following Monday from JC Campbells delivery driver,,saying the freezer was ready for delivery. Very efficient service & very reasonable priced. I would recommend 😊

31 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Sheila

Thank you so much for your lovely review! We’re delighted that we could get your fridge freezer ordered in and ready for delivery so quickly. It’s great to hear you were happy with the service, pricing and communication from our team.

We really appreciate your recommendation and your support of J C Campbell. Thank you again!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

J C Campbell is awesome

Prompt delivery, arrival at exact promised date. Reasonable price, super great Dyson V8 vacuum cleaner. Thanks J C Campbell team

31 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Clara

Thank you so much for your fantastic review! We’re delighted to hear your Dyson V8 arrived promptly, on the date promised, and that you’re happy with your purchase. We really appreciate your kind words and support.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

Sent a faulty Dyson and won’t replace…

Sent a faulty Dyson and won’t replace it, just directed me to Dyson.

29 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Emma

Thank you for taking the time to leave your review. We’re sorry to hear that you were unhappy with your experience and we’d like to clarify the situation regarding your Dyson appliance.

You were initially directed to Dyson as the manufacturer, as they have specialist knowledge of their own appliances and are best placed to troubleshoot faults and advise on the most appropriate solution.

Had Dyson been unable to resolve the issue or determined that the appliance was beyond economical repair, they would have referred you back to us. At that stage, we would have arranged for the faulty appliance to be returned and provided you with a replacement.

We appreciate that this process may not have been what you expected, but our aim was to find the quickest and most appropriate solution for you. Where replacing a single part can resolve an issue, we believe this is a more environmentally friendly approach than replacing an entire appliance unnecessarily.

We hope this helps to clarify why you were directed to Dyson initially, and we’re sorry for any frustration or inconvenience caused.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kevin

Thank you for your 5 Star review of J C Campbell Electrics. We were more than happy to assist when you requested to change the Air Fryer you purchased to a different model; always happy to assist.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Never used JC Campbell before but great…

Never used JC Campbell before but great price, quick delivery and great product. Would recommend.

22 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Betsy

Thank you so much for your fantastic review! We’re delighted to hear you were happy with the price, delivery, and product. We really appreciate your recommendation and hope to serve you again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Competitive price and speedy delivery

Competitive price and speedy delivery

30 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Martin

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that you found our prices competitive and that your order was delivery in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jean

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our service "Wonderful, Fast & Efficient".

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good price

Good price. Delivery as advertised

28 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Hugh

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were able to find the product that you wanted at the right price and that i was delivered in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent service

Excellent service

27 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Peter

Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Fast delivery

17 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Prachaya

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Extremely happy with my hoover 😁

I’m very happy with J C Campbell Electrics, fast delivery and the Dyson V8 is fantastic 👍🏻 that I ordered in April 2026.

30 April 2026
Unprompted review
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Katy

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order arrived in good time and that your new Dyson V8 is fantastic!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Fast

Fast, efficient service.

23 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Keith

Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Top notch service

Top notch service

20 September 2025
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jack

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were happy with our service.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Delivery on time

Delivery on time. Product in perfect condition.

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Bridie

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that your order arrived in good time and you are happy with your product.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Purchased a Ninja Toaster

Purchased a Ninja Toaster from JC Campbell online.
First time using this store and very pleased with their fast and friendly service.
Highly recommended.

16 April 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Rob

Thank you so much for your fantastic review! We're delighted that your first experience shopping with us was such a positive one and that you were pleased with both our fast, friendly service and your Ninja Toaster. We really appreciate your recommendation and look forward to serving you again in the future!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Very good delivery

Very good delivery, excellent item and price.

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kenneth

Thank you for your wonderful review! We're delighted to hear you were pleased with the delivery, the quality of your item, and the price. We truly appreciate your feedback and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

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