J.C. Campbell Electrics Reviews 

4,967
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the exceptionally competitive prices, noting that they saved money compared to other retailers while enjoying seamless online transactions. Shoppers are also very pleased with the prompt delivery service and state that items arrive carefully packaged and fully functional. Buyers frequently praise the helpful and professional attitude of the staff during sales and inquiries. However, some customers also noted frustrating delivery delays and communication issues often tied to third-party courier services. A small group of buyers experienced extended wait times before their purchases finally reached them.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Product

Consumers find product satisfaction, highlighting great prices, prompt delivery, and items arriving exactly... See more

Price

People report positive experiences with price, highlighting that items like vacuum cleaners and ovens are... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast delivery, very efficient... See more

Order

Clients share positive opinions on order, noting that the entire process from online purchase to delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Company replied

Rated 5 out of 5 stars

Bought Dyson V10 Animal vaccum cleaner following recommendation from WHICH Magazine. I was not disappointed. The price was the keenest and delivery on time. They also sent me raw plugs and screws whic... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied



Company details

  1. Appliance Store
  2. also in
  3. Electronics Company
  4. Electronics Store
  5. TV store

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,967)

417 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and nice quick delivery

Great value and nice quick delivery! Top hole!

18 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Martin

Thank you for your 5 Star review of J C Campbell Electrics. We’re delighted you found us great value and were happy with the quick delivery.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Very simple and very quick service

Very simple and very quick service. Delivery was on time and price was good 👍 thank you.

17 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Mark

Thank you so much for your lovely review! We’re really pleased to hear you found our service quick and simple, and that your delivery arrived on time at a good price. We truly appreciate your support and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Prompt delivery

17 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Susan

Thank you for your 5 Star review of J C Campbell Electrics.We are happy to hear that you found ordering from our website easy and that you delivery was made in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Ordered gas cooker from N.Ireland to be…

Ordered gas cooker from N.Ireland to be delivered to Cornwall UK - arrived as promised on time - second to one customer service

7 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jeffrey

Thank you for your fantastic review of J C Campbell Electrics. We are delighted to hear that your new as cooker was delivered in good time and that you found our service second to none!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Item arrived on time as described

Item arrived on time as described
Perfect service

6 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jane

Thank you for your 5 Star review of J C Campbell Electrics we are delighted to hear that you order was delivered in good time and that you found our service "perfect".

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Tefal Oleoclean pro is amazing

Tefal Oleoclean pro is amazing. We are enjoying it almost every day

12 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Stefan

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Item arrived promptly and well…

Item arrived promptly and well packaged. Price was good and the service was excellent.

12 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Good afternoon Leslie

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that your order was delivered in good time and well packaged, that it was a good price and that overall you found our service excellent.


Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good delivery times.Quick

Good delivery times.Quick. Easy to use their website

12 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Mary

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that your order was delivered quickly, in good time and that you found our website easy to use.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great buying experience

Very easy transaction, great price & fast delivery - that’s all you need!

3 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jacky

Thank you for your 5 Star review of J C Campbell Electrics.We are pleased to hear that you found the buying experience from us great, that you got the product that you wanted at a good price and that it was delivered in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Ordered product great price and…

Ordered product great price and delivery all very good

31 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Anne

Thank you for your lovely review! We’re delighted to hear that you were happy with the great price, product, and delivery service. We really appreciate your support and hope to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good service and best price.

Good service and best price.
I needed to alter my order and they did so quickly and efficiently whilst immediately refunding the difference. Communication was also very good and friendly

7 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jonathan

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service, pricing, and communication. It’s great to know we could amend your order quickly and efficiently and arrange the refund straight away.

We really appreciate your kind words and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

First time I used this company

First time I used this company. Prices are so good compared to anywhere else I looked. Delivery was in 3 days and free which was great. Item was what was described. After sales service was offered before I recieved the item. Excellent company will definetley use again. Thank you.

5 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kevin

Thank you so much for your fantastic review. We’re delighted to hear that you were impressed with our prices, speedy free delivery, and the service you received. It’s also great to know that your item arrived exactly as described and that you appreciated our after-sales support.

We really appreciate your kind words and look forward to welcoming you back again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Very quick service

Received my hoover very promptly, great service

5 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Hannah

Thank you for your lovely review! We’re delighted to hear that your Hoover arrived promptly and that you were happy with our service. We really appreciate your support and hope to see you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Very straightforward and quick

Very straightforward and quick. Would use this company again!

5 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Maureen

Thank you so much for your kind review! We’re delighted to hear that you found the process straightforward and quick. We really appreciate your support and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service

3 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Trevor

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our service fast and excellent.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

They had what we needed in stock.

They had what we needed (specific model oven) in stock, and delivery was free (even to here in Wales). The buying process was easy. However, it arrived damaged (the damage was quite obvious from the packaging) and had to be immediately sent back on the delivery van. The good news is they were very responsive in getting another shipped to us very quickly, without any hassle. I would certainly buy from them again.

29 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Steve

Thank you for your kind and honest review. We’re sorry the oven arrived damaged, but we’re pleased we could quickly arrange a replacement and resolve the issue without any hassle. We really appreciate your understanding and are delighted to hear you’d buy from us again. We look forward to helping you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

The whole sales process and delivery…

The whole sales process and delivery experience was flawless

2 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Allan

Thank you for your 5 Star review of J C Campbell Electrics. we are delighted to hear that you found the whole sales process and delivery flawless and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Anne

Thank you for your 5 Star review of J C Campbell Electrics.

We are delighted to hear that you found our delivery service excellent.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

They accepted My payment without having…

They accepted My payment without having the Item in stock, good Companies don't have to resort to that type of trickery ..
It was a good job I found a similar item for My Friends birthday or it could have been a disaster !!

2 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi John,

With reference to your 1-star review of J C Campbell Electrics, we would like to sincerely apologise for the frustration and disappointment caused, particularly as the item was intended as a birthday gift for your friend. We completely understand how disappointing it must have been when we were unable to fulfil your order as expected.

We would like to reassure you that there was absolutely no intention to mislead you. On occasion, we accept orders for items that we do not physically hold in our own warehouse when our supplier confirms that they are available and we are normally able to obtain and dispatch them promptly.

Unfortunately, on this occasion, the item was showing as available with our supplier when you placed your order, but it subsequently went out of stock before we were able to fulfil it. We appreciate how frustrating and inconvenient this must have been, particularly given that the item was intended as a birthday gift, and we are very sorry that we let you down.

As soon as we became aware of the issue, the product was removed from our website to prevent any further orders from being placed for an item we were unable to supply.

We are pleased to hear that you were able to find a suitable alternative in time for your friend’s birthday, although we appreciate that this should not have been necessary and apologise again for the inconvenience caused.

Once again, please accept our sincere apologies for the disappointment and frustration caused. We genuinely regret that on this occasion we were unable to provide the level of service we aim to deliver to all our customers.

Best regards
The Team at
J C Campbell Electrics

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