Ipsos Reviews 744

They are so crap, I can barely be annoyed writing about them.
Ignore e-mails, send dummy researches, don't send the vouchers they promised - its all over these pages.
SHAME SHAME SHAME - give a whole new perspective to the word shameless.

I have been asked by Ipsos UK twice, via land-mails, to complete surveys on behalf of UK Home Office. I felt this would be a public spirited thing to do.

On the first occasion I was wary of a scam. I could find no mention of the survey on the Home Office website. I emailed the Home Office and received no response, I phoned the contact number given on the Home Office website and asked for the Home Office official named on the Ipsos letter. The switchboard could not find a number. I lay the blame for this at the door of both Home Office and Ipsos. Home Office should publicly endorse surveys carried out on their behalf but equally, as specialist contractors, Ipsos should liaise with Home Office to ensure this sort of thing does not happen. I had received no answer after several reminders so concluded that this was probably a scam and did not complete the survey.

On the second occasion I received a similar land-mail. I again looked on the Home Office website and finding no mention of the survey emailed Home Office partly to draw their attention to a possible scam carried out in their name. I was told by a member of Home Office staff they had just seen the named official and he had reassured them verbally that the survey was genuine. NB still nothing in writing on the Home Office site or from the named Home Office official.

I completed the survey. Although it was not my primary motivation I had been told there would be a modest gift as a reward for completion. I later received an offer of a selection of various vouchers from a third party organisation.

Claiming this involved signing up to the third party's T&C. I did not want to devote time to reading these. There was no information on any independent scrutiny of the T&C. My contract was with Ipsos, not any third party. If Ipsos have a contract with Hawk Select that is their concern. It is not acceptable to attempt to add additional T&C after a contract has been made. It is for Ipsos to supply the gift.
In fact most of the vouchers were from things I have no interest in. Probably I would have had to top up the amount to buy anything. My request for the value in cash was refused. After a fruitless exchange of emails the CEO of Ipsos (in Paris?) offered to pay out of his own pocket on receipt of my bank details. This seemed a pragmatic and ethical way forward so I agreed and said alternatively the money could be donated to charity. I have no evidence that any payment has been made, it certainly has not to my account.

All in all poor planning and amateur standards of organisation by both Home Office and Ipsos.

I’ve been a IPSOS and Knowledge Panel for years. Recently I’ve been asked to join CLEAR ID to prove who I am. I think this is stupid and just a way of not showing trust in your customers. I am personally cashing out and then quitting both survey spots! You don’t trust me after all these years, I don’t trust you on this site either.

I'm evidently a member again and have successfully redeemed my points. I never received a reply from Ipsos regarding my non member status, I just received a invite to a survey. Hopefully I will not have any issues going forward. Will update as needed.

After waiting a long time to receive my voucher I contacted them and finally a £5 voucher was sent by email. When I tried to redeem the voucher it was below the minimum requirement of £10 so I am unable to cash it in. Avoid this as it is clearly a scam and I am extremely disappointed if Ipsos are genuinely connected to the Department of Transport.

I am so mad. I have been doing their surveys for years. Now I tried to redeem 2 $25 Amazon gift cards, they deducted my points and never gave me the cards. No answer to my numerous emails.

They wouldn't take no for an answer at the front door. Disgusting

Scam claim to be linked to job centre

dwp would never ask for 20 min survey

they phone direct and would know u id

Keep getting harassed everyday by this company. Multiple times a day during when the National Student survey is open. Once everyday after that. every year I can to send a complaint to stop harrassing me. Such an awful “research” company.

Never received my voucher.
Don't trust them

I have had an extremely frustrating experience with Ipsos New Zealand’s mystery shopping service. Despite meeting all stated criteria and having **over 15 years of experience**, I have consistently encountered **biased selection practices**, tasks being assigned and revoked without justification, and **severe delays in communication**.

It has become increasingly clear that **evaluators are not chosen based on merit**, but rather through a selective and unfair process. Ipsos also fails to **properly acknowledge errors**, disregards feedback, and **assigns tasks at inadequate incentives** without considering evaluators’ input. Furthermore, professional standards are lacking, with **dismissive and coercive responses** from certain representatives.

For a company of Ipsos’s stature, **transparency and fairness should be a priority**, yet they continue to fall short. If you value **honest selection, reasonable compensation, and professional communication**, I strongly **advise looking elsewhere** for mystery shopping opportunities.

Rubbish stay away they sent me a gift card voucher and no pin ive been emailing no response
If your reading this I've sent u emails (sumky) .
This was guven to me as they kicked me out of the app no explanation and would not let me redeem my money so I've been forced to do this

Better sleep advertises a 7 day free trial but you must give your credit card in the event you want to continue after the free trial period. I installed the app and within 12 hours cancelled my subscription and now they are telling me that the 7 day free trial is only for certain features. What a crock of BS. Don’t download this app! They are a scam.

Not a good survey at all … i have been doing it for a while and they have giving me great points but when i widraw my point they have given me 5 points for all the survey until no points at all. Totally not recommend this site..

Spam company

This company calls me every day - I am never around to pick up, but calling the number back either doesn't connect or puts me through to an automated message. I have never had dealings with this company yet they are constantly calling me.

This is the worst survey site in the world. I spent a lot of time doing the survey but they didn't give me any points due to a system error and I didn't get any help.

They discriminate. They are rude. They are unprofessional. What more can I say?

Poorly rewarded for long invasive surveys. Don't waste you time or energy.

SCAMMERS. DO NOT ANSWER THEIR CALLS.