Flowers looked fantastic and well put together, experience was very easy and we could pick them up locally. Unfortunately I can't give 5 stars as the bag of water the flowers were in broke the day aft... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered previously from interflora and have been pleased with the result. I have just seen a photo of the delivery of "neutral flowers in a box" size large. The flowers look fresh and healthy b... See more
The flowers were delivered in good condition to outside the front door. The DPD delivery photograph clearly showed the parcel outside the porch door (not a secure location). The DPD delivery text... See more
Love selection to choose from. Adding the note was a nice touch. Although a little late this was communicated effectively and did not hinder the experience.
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
4.2
Great
152K reviews
Asks customers to review
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Lovely flowers
Lovely flowers, it is nice to be able to trust the florist who is thousands of miles away. Delivery was perfect my daughter was thrilled and sent me pictures. As usual Interflora was true to its promises, wonderful job and many thanks
30 June 2026
Always fantastic dependable service…
Always fantastic dependable service with beautiful flowers. Thank you.
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Flower's (red roses)arrived on Saturday…
Flower's (red roses)arrived on Saturday morning 13th beautifully presented with the chocolate. However after 5 days they started to wilt we changed the water etc but by Saturday they were nearly dead. My wife was disappointed 😞 these flowers were a present for our 40th Wedding anniversary.
13 June 2026
Unprompted review
Reply from Interflora UK
Hi Mrs Meehan, this is really disappointing to hear. If you would like me to investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards, Julie
No proof of delivery to the actual…
No proof of delivery to the actual person, so if you sending anonymously its quite useless. They just took a photo of the building for a £70 bunch
30 June 2026
Unprompted review
Reply from Interflora UK
Hi Dave, this is really disappointing to hear. If you would like me to
investigate this further for you, please contact us at https://www.interflora.co.uk/page/contact along with your order number Kind regards, Julie
I paid for the premium version of the…
I paid for the premium version of the flowers but really only received the cheaper version, I challenged the florist who claimed that it was due to the premiums interflora charged them - I feel totally ripped off as the price difference was £30!!!!! This is terrible service and a complete lack of integrity with the florist to provide what a customer paid for
30 June 2026
Reply from Interflora UK
Hi Bill, I’m really disappointed to hear about your flowers. I can confirm that I have sent you an email. Thank you for taking the time to leave us your feedback. Kind regards, Julie
The flowers were beautiful
The flowers were beautiful. I needed to send them same day and they arrived promptly. They were delivered to a hospital site and the delivery person didn't give up trying to find a poorly signposted part of the hospital. Thank you!
30 June 2026
The flowers were of very poor quality
The flowers were of very poor quality, they started to wilt within 12 hours of delivery, also not the number of flowers heads as expected.
27 June 2026
Reply from Interflora UK
Hi, I’m really disappointed to hear about your flowers. I can confirm that I have sent you an email. Thank you for taking the time to leave
us your feedback. Kind regards, Julie
Quick service and flowers arrived…
Quick service and flowers arrived looking healthy, fresh and beautiful. The recipient was delighted with their gift.
30 June 2026
Very disappointed customer
I ordered funeral flowers for my brother in Florida. My sister in law did not receive them. I got a receipt from PayPal but no one at Inter Flora informed me that the order did not go through as didn't have that particular arrangement. When company were contacted they blamed PayPal. I ordered from a different company and had no problems what so ever. In future it would be helpful to get an email to inform the customer.
27 June 2026
Unprompted review
Reply from Interflora UK
Hi Mrs Reed, this is really disappointing to hear that your gift was late. If you would like me to investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards, Julie
This company is spot on with what it…
This company is spot on with what it advertises .. I have never had a bad experience . The flowers are always beautiful. Their delivery of the order is great. I have used other flower delivery companies and nothing compares to presentation, selection, and price ranges as interflora. They have the best florists working for them. It makes me so happy when those I send the flowers to are so delighted with them.
21 June 2026
Unprompted review
Great experience
Everything went smoothly (I ordered from abroad), I received regular updated on the progress. The bouquet was beautiful and received so many compliments from others.
22 June 2026
Sylvia was delighted
The bouquet was beautiful and my friend Sylvia (90th birthday) was delighted. And that is why I use INTERFLORA.
19 June 2026
Fabulous service
Fabulous service. It’s important that you know you’re getting a trusted and dedicated service.
Excellent
Thank you
29 June 2026
Interflora - Simple steps, quality assured
Interflora - Easy to use and straightforward with the ordering and delivery
26 June 2026
Very good service
26 June 2026
Lovely display
Lovely display, presented and true to the prescription in picture.
Delivery in time located for special birthday.
23 June 2026
As usual the local florist delivered my…
As usual the local florist delivered my sisters bouquet in perfect condition and on time. Cannot fault the service. My sister was so pleased.
29 June 2026
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