I have ordered previously from interflora and have been pleased with the result. I have just seen a photo of the delivery of "neutral flowers in a box" size large. The flowers look fresh and healthy b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivered to the USA on time Looked beautiful. Only variation was the Vase we had selected wasn't available in the USA.
Fast and efficient service. I received texts for each stage of the process, including photo of proof of delivery. The flowers were delivered well within the requested time window, and looked fantastic... See more
Interflora really are the best. They have a wonderful network of local florists and all the people i have sent flowers to have never been disappointed. I love to send and receive flowers. Unfor... See more
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
4.2
Great
152K reviews
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Great flowers and great service
The flowers and gifts were exactly as I ordered and the lady who delivered them was kind enough to take them inside my mother's apartment as she has difficulty walking.
Outstanding service and I am delighted
4 July 2026
Beautiful peonies!
7 July 2026
Fantastic service
It was easy to order although I could not find any shops in my area, I went online to order some flowers for my daughter in law in Australia they perfect for her she loved the flowers they were delivered on the day on time excellent service from interflora so pleased will definitely use them again 😀
10 July 2026
Plenty of choice
Plenty of choice
Easy Ordering
Superb Value
Delivery on Time
Well Pleased as was the Recipient
Thank you Ever So Much
6 July 2026
Really easy to use website!
Really easy to use website!! Flowers were as ordered and still going strong 10 days later !! Delivery was on time made a wonderful surprise for my 91 year old friend!! As a bonus a beautiful card inside with the correct message 😊 highly recommended
3 July 2026
Unprompted review
Flowers were delivered promptly and my…
Flowers were delivered promptly and my aunty was really pleased with them
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed!
Ordered two flower wraps from grange town florists one for my son and the other one for his friend on their graduation day each priced at £49.
Paid extra for an am delivery adding a special note asking if it’s possible if it could be delivered by 8:30 am.
Delivery was done exactly one hour later which could have been excused if the quality of the flowers was not compromised .
Few tired looking flowers which did not represent the photograph on their website.
Even though the recipients names were clearly mentioned in the order both wraps had the same name .
Highly disappointed.
10 July 2026
Unprompted review
Reply from Interflora UK
This is very disappointing to hear Tilly.
I can confirm that I have sent you an email concerning this.
Best wishes, Valerie
Followers delivered
My order was delivered as promised and the service was smooth from start to finish. Delivery was quick, communication was clear, and everything arrived exactly as expected. A reliable service overall.
30 June 2026
Late delivery
Late delivery
Delivered a day late
Paid for an AM delivery and received a call around 1130 on morning of delivery explaining could not deliver on the day I chose. This was
For an anniversary which my mother now celebrates alone since my father passed away.
Delivery should have been 29th June. They were delivered 30th June instead
30 June 2026
Reply from Interflora UK
Thank you for taking the time to leave a review Judith.
I can see that one of my colleagues has dealt with this on the day.
Best wishes, Valerie
Delivered to the USA on time
Delivered to the USA on time
Looked beautiful. Only variation was the Vase we had selected wasn't available in the USA.
6 July 2026
Funeral Flowers never arrived - disgusted
I placed an order for a bereavement and the flowers never arrived. I could not contact interflora.
I will never use Interflora again, it’s all about the money and terrible service! I am very unhappy as this bouquet was for my brother who lost his young son.. I really didn’t need this stress at this time.
I will also be leaving a review on as many websites, to warn other customers about the poor service and not to use this company.
9 July 2026
Unprompted review
Reply from Interflora UK
I am very sorry to hear that your flowers didn't arrive at such an emotional time Terry.
Please could you send us an email with your order number and the full delivery address and we will look into this for you. Best wishes, Valerie
Another beautiful bouquet delivered…
Another beautiful bouquet delivered from Another Bouquet, Preston.
Very good service.
Thank you!
9 July 2026
Exceptional flowers from the florist on…
Exceptional flowers from the florist on two separate occasions
6 July 2026
Really lovely feedback from a special…
Really lovely feedback from a special friend who really appreciated the high quality bouquet.
9 July 2026
Everything went to plan
6 July 2026
Sending flowers to the USA made easy with Interfloralora
We wanted to send to the US and ordering was easy on the website. The response from our friends in America was absolute joy. Thank you
6 July 2026
Supply not as ordered
Sadly the basket of beautiful flowers I'd ordered to be delivered to my friend in Canada was supplied as a planted basket. A second delivery of flowers in a smaller basket followed and my friend was pleased with them, but this service was not to your normally high standard
3 July 2026
Reply from Interflora UK
Hi Jayne, I’m really disappointed to hear the wrong item was delivered.
Thank you for taking the time to leave us your feedback, it will help improve our services.
Kind regards, Katy
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