Inside-Tech Reviews 

Sound product week made, doesn't take up much space. Easy to set up.
Recommended for sure.

5/5 The Inside-Tech after-service is fantastic! From assisting us to purchasing the correct media PC and helping us with a minor issue, they have been brilliant. I would not hesitate to recommend them.

Ordered a PC on the 29th November, and was told I should expect it around 8th December.

Unfortunately it did not arrive with in the time scales, and I had no update from the company, and my order was still showing as processing.

I made contact and was informed it would be shipped Monday/Tuesday the following week. Tuesday came and I still had no update from the company or their courier (DPD) to suggest my package had been collected.

This was a Christmas present, and an expensive one, and I needed to ensure it was in working order on the big day.

James was ALWAYS on hand via live chat to support even out of business hours, and Chris promptly replied to ALL of my emails.

The PC was eventually delivered via APC and I did get notifications, but VERY late in the evening.

The PC is amazing, it has been checked over this morning and everything is in working order. However it appears in the process of building my PC the case has been scuffed. It is on the underside of the front shroud... and unless youre eyelevel with the bottom you won't see it, but still a little annoying. I'd like to think this is just a one off.

Well packaged in protective boxes and air pocket/bags, along with the hard polystyrene (but thats the case manfacturer - would prefer the softer stuff)

But I think with correct shipping times and updating customers orders to reflect where they are in the process from initial order to delivery would help. As even on their site now, mine still says "processing". And of course a little extra care in the building process. Then I could give 5 stars.

Updated to 5 stars. Well deserved.

Very helpful regarding any questions, instantly reply to any question posed to them. With easy to understand answers even to a 40yr old with little to no knowledge of pc's
Definitely recommended and very good prices also

Just placed my order, after a conversation with James online who was very helpful and guided me in the right direction. Just waiting for delivery now.. Great Job.. Keep it up..

I cannot fault the service I've had from Inside-Tech. My computer got knocked over whilst in use and stopped working. It was probably due an upgrade anyway as my son gave me his old machine which was 7 years old, but I didn't really know where to start as I'm not good with these things.

I chose Inside-Tech as they're based close to me, having found them on Google with positive reviews. The reviews are definitely reflective of the experience I've had!

After speaking to James, he advised me that the best way to approach my situation was to just replace the essential parts on my existing build. This meant that I was able to get a really good computer for my relatively basic needs (lots of web browsing, ripping vinyls to MP3 and some light word processing etc), whilst spending less money than I thought I'd need to.

By upgrading the components for me (which they were able to help do for me as I'd have no idea where to start!), I've now got a fantastic machine that is hopefully going to keep me going for many years to come. They helped upgrade my Windows 10 to Windows 11 as well.

Thank you James and the team - your help is really appreciated!

Bought a GPU waterblock from them, happy with my purchase, great company friendly and great communication.

What a great company this is I've put in two orders in last month for all the parts to build to pc's everything was absolutely spot on 5 Star. I've had a couple of questions they've responded within minutes and answered all my queries very informative helpful friendly company.

Delivery was very fast next day, packaged safely in a box that didn't highlight what was inside very discreet safe way of delivery expensive parts.

Couldn't recommend this company enough got a customer for life all my future purchases are done with these guys.

Great service thank you, I would highly recommend!

As others have noted - the team are very helpful, both in terms of process of choosing a computer, and afterwards - always a quick response - very good - indeed, if trustpilot allowed different categories of "star" I would give 5 stars for their speed of communication.
So, a lot to recommend here. My own purchase (£1200 Fanless AMD Ryzen desktop) was not as good as I had hoped - it wouldn't work with my monitor, but I had a second one, which did work fine.
The real problems began when I connected it to audio equipment - it generated a very audible digital noise (showed up on recordings). I tried three different audio interfaces, coupled with a studio grade hum/noise eliminator, to no avail. All of these audio interfaces worked fine with five other computers.
The company did respond quickly (again, five stars for speed of response), but could only recommend buying or trying new equipment. I wasn't going to do that, especially as the gear all worked fine with every other computer. I asked to return it, and they were fine with that, so again, good stuff here too.
The return insured postage was £60, and they would not agree to cover that unless they could find something wrong with it, they tested it and it was OK at their end. Got a refund for the cost of the computer no problem.
We then had a bit of an ongoing chain with a fair bit of miscommunication and misunderstanding and crossed wires (not least in response to an initial trustpilot review) - but by the end it became clear that the company were trying their best to resolve things in a fair way.
At this later stage they stressed that the computer was not an off-the-shelf model, but a high end bespoke model, so might not work with other gear. It would have been very good to know this right at the start, of course - it would have factored in to my decision to purchase if they had been up front that it might not work with standard audio equipment (I have had no problems with 5 other computers tried with the same gear).
So, very much a "mixed" experience - on the plus side, there's a lot to like in terms of quick response but, as a tip, if you are going to use them (and a lot of people have had very good experiences, so my case might just seems to be bad luck) - I would make sure to specify exactly what you are going to connect it to up front and try to get some kind of commitment in writing that it should work. I am sure they would be happy to work things out with you according to your specific needs, so long as you are clear up front.

Summary
I was looking for a custom built PC, very specifically using the Fractal Design North case and some beefy specs. A search provided me with Inside-Tech. I did contemplate the investment a while, since I wanted to buy something powerful and yet not (fully) break the bank. I got what I wanted :-)

Order process
The website to customize the PC is straightforward. Price listing and order process is efficient and what you would hope for.

Build time
On the website it says 5-6 working days. It ended up being 10 for my PC. There were some challenges around the timing, but these were resolved in the end (just barely in time). I will not detract from the score, but I do feel that giving a note that is more accurate of the timing, especially when behind would be a big plus.

Customer support
I did reach out due to delivery timing and longer build time. Customer support was super fast and friendly. As stated above, if the longer build time had been communicated more proactively it would have been outstanding. Still excellent customer support overall.

Delivery and packaging
Delivery was over the weekend, which usually means overnight is tricky. But enough about that. The packaging was perfect, protecting my new PC excellently. The removal of the foam inside the case was easily done and when done with a bit of care is all good.

The PC itself
Stellar! As hoped and expected it looks and functions the way I want it to. A beast of a machine and sure to keep me happy for years to come. And it looks absolutely amazing

Happy all around and can recommend Inside-Tech

Choosing, configuring, and ordering was quick and easy. Asking for help via the Chat window was also quick and easy with excellent advice given.

Not so good was the wait. The 5/6 day delivery statement on the website took twice as long. It’s not a massive issue but customer service could have been better here as should have been informed of delay once the stated build time had elapsed and should have been more accurately informed when chasing.

Delivery process was excellent. Good notifications and delivered on time within the one hour time window given.

PC was very well packaged and protected, without being excessive.

Once unpacked had difficulty opening the PC’s glass partition to remove the internal protective padding, but checked with the guys on the company’s help chat and had the reassurance and help required to prize it open.

The PC itself is everything I’d hoped for. Performance was perfect and trouble free out of the box and looks stunning. Only small niggle is that the fans make a slight undulating droning sound, but otherwise noise levels are low.

Paired with a 4k gaming monitor (Samsung Neo 32 inch curved 4k 240hz) the high end Corsair Emperor gaming PC is awesome!

My chosen PC was easy to configure when purchasing, well packed when delivered, worked perfectly out of the box, very pleased with the purchase experience, I highly recommend this seller

Absolutely amazing company without fail. Always ensure you get the help you need and assistance. Have a wide range of products including an amazing delivery service quick and reliable. Would highly recommend if your in doubt the slightest

Absolutely brilliant. The product is spot on and works flawlessly. Customer support was exemplary.

Buy from them with 100% confidence

We’ll done and thank you very much.

Fantastic communication throughout and I am over the moon with my PC, thanks so much! 5*

Very happy with the service from Inside Tech, delivered next day with no fuss quicker than I expected. Highly recommend and will happily use again

Super fast delivery great build quality no surprises very pleased all round.

Inside Tech's online sales chat was helpful when I was making my pruchase, and the computer arrived in excellent packaging with double boxing. The system is optimized for gaming and runs smoothly and quietly. The cable installation was tidy. I highly recommend this computer shop.

I've never spent so much money on a luxury item before in my life...actually I did end up spending a fortune on my ex-wife but she was far from luxury as it turned out...any hoo...I was a bit of a pain in the whats'it with the guys during the build time but it was only because I wanted my dream gaming PC to be absolutely perfect. Well the RTX4090/i9 13900K monster arrived today and it certainly is perfect, it's maxing out my Samsung Odyssey G7 at 240fps at 1440 in Modern Warfare 2 and that's on "quality" settings not even "performance" and with everything set on "are you mental?"....mind blowing! The guys were extremely helpful during the build process and always replied to my annoying emails super fast, the build quality is excellent and the delivery, packaging etc couldn't be faulted so it's a heartfelt 10 out of 10 from me. Thank you so much guys, now I have to go and deliver my lungs and kidneys to their buyer so I can pay for the beast PC but it'll be worth it. An extremely happy customer, Dan.