Inside-Tech Reviews 

282
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful support staff, mentioning timely responses and expert guidance during the setup of their new gaming computers. Many buyers appreciate the meticulous attention to detail and solid build quality of the machines received. However, some customers also noted that the ordering process was made extremely smooth through responsive communication and secure packaging. People are especially happy with the custom configuration choices available, noting that systems arrive fully tested and ready for immediate use. Reviewers consistently recommend these reliable services to anyone seeking quality hardware and personal care.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting exceptional performance, high frame rates, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising very timely replies to... See more

Quality

Customers expressed great satisfaction regarding quality, highlighting that the computers arrive... See more

Staff

Reviewers mention positive feedback about staff, highlighting a strong consensus regarding helpful and... See more

Service

Users describe positive interactions with service, highlighting absolutely first class support and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more

Rated 5 out of 5 stars

The computer is very well built, with meticulous attention to detail (e.g., cabling, ventilation, etc.). The package includes adequate protection and cushioning in all critical areas. The BIOS was con... See more

Rated 5 out of 5 stars

My son is delighted with his gaming PC! I was impressed with the company and product aesthetics and functionality. It’s also great to use refurbished tech for money savings and the environment wh... See more

Rated 5 out of 5 stars

Absolutely first class service from Inside-Tech. Very timely replies to mails and going the extra mile to offer all assistance necessary. Well done , all customer service should be like this. Thank... See more


Company details

  1. Computer Store

Written by the company

Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(282)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Hands down a GREAT experience.

Hands down a GREAT experience.

1. Purchase was EASY and made simple with a streamlined approach to speccing my build - not so many choices that it became a guessing game with potential for over spend and bottlenecking.

2. Price was noticeably better than a number of competitors - by about 20% like for like!!!

3. A month later when I had an issue (that transpired to be nothing to do with the PC!) they welcomed me to drop in same day and immediately set about diagnosing the issue. 20mins later we had ascertained that it was a monitor cable/socket. Truly brilliant. No waiting, no booking - just come in and we will help you sort it. THANK YOU to the whole Team.

Standout customer service.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic site & customer service!

Fantastic site with very knowledgable staff. PC was assembled very quickly with fast delivery. James on the Customer Service side was fantastic at answering my many (many!) questions. Thank you all!

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Very quick and helpful response by…

Very quick and helpful response by Chris to my (many) pre-sales questions. I like the range of options to configure the spec to own requirements. Once the new PC arrived - nice tidy build inside and so quiet compared to our old machine! Everything working well. My hubbie is very happy with his new PC and I will use inside-tech when I need to replace my own PC. Thanks!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

So glad I went with Inside-Tech

So glad I went with Inside-Tech. PC they built is amazing!! Super quiet and runs all my latest games maxed out at 2560x1440 res. Support team I spoke to post delivery to sort Windows activation were also spot on. If you need a new PC buy from here. A+++++

6 February 2024
Unprompted review
Rated 5 out of 5 stars

The experience from the beginning to…

The experience from the beginning to the end was exceptional. This was my first high-end gaming PC, so I was very particular about the components that would be installed. All the hardware was of the highest quality, and my computer runs flawlessly on any game at ultra settings.

I encountered a minor issue with stuttering related to the Nvidia settings, which I have since resolved. When the problem occurred late at night, I messaged InsideTech on WhatsApp, not expecting a response until the next morning. To my surprise, I received a prompt reply and some troubleshooting tips that same night. Although the issue was not fully resolved that night, I appreciated the immediate assistance.

The next morning, I conducted some research on YouTube and discovered a solution that restored my PC to full functionality. InsideTech's customer service is truly outstanding, and they are willing to go the extra mile to assist their customers. I would like to express my gratitude to James for his invaluable guidance in selecting the right specifications for my needs.

I extend my sincere thanks to the entire InsideTech team for their exceptional service.

Best regards,

Carl

29 January 2024
Unprompted review
Rated 5 out of 5 stars

A very good, can trust, knowledgeable company to buy from.

Having been in IT as an IT Teacher, Network Manager and Senior Microsoft Certified Trainer since 1982, I have taught, worked with and purchased from many PC sellers such as Inside-Tech. Now over 70, tend to be very critical and demanding of any company that I choose to purchase from, as sadly, I now find the general standard of service and product quality in the UK is generally very poor.

But this certainly was NOT the case when dealing with Inside-Tech in regard to their staff and products they have for sale, especially James and Chris who via phone and email answered my many and quite in-depth and demanding questions, did so very promptly, outside normal working hours and often did so in good humour.

I live on the Isle of Man now and more and more delivery is becoming very expensive and problematic in sorting out delivery, with Inside-Tech they went the extra the mile to do so, unlike some companies saying they will and after purchase, get back, an then say they can’t and then begins the problem in getting the refund – this certainly was not the case with James and Chris who were extremely accommodating in checking they would be able to do so.

As such, I am very pleased having ordered and now received my Fanless MAXWELL, Windows 11 Home 64Bit, Asrock B760-ITX/AC, i5 12400 - 6 Cores 4.4GHz, 16GB Corsair Vengeance DDR4, NVME SSD:256GB and NVME SSD:2TB to replaced my eight year old, quiet and trusted PC/Server – that it takes up about only 1/6 of the space, is totally silent, boots up virtually instantaneously and unlike I have ever known before having setup many networks in offices, training rooms and in my own home network instant recognition and connection to my five PCs and 3 mobiles with out the need to spend time sorting out and fixing.

Very unlike me to give such praise, but it was a really nice change to purchase a technical product something that does what the company selling you it, tell you it will and with people who obviously want to do a good job, empathic, patient , proud and enjoy what they do.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

gaming pc for my son

gaming pc for my son
he chose all the specs and was built and posted out quickly
he over the moon with it and would recomend inside-tech

13 January 2024
Unprompted review
Rated 5 out of 5 stars

This company are just brilliant

This company are just brilliant, the pre sales advice followed by exceptional after sales support. Even on Xmas day they offered live chat to help set up the boys gaming PC! Whenever you need them, even out of hours, they make an effort to help. My son absolutely loves his PC and is the envy of his mates!!
Extra special shout out to James, what a hero! Superb service and excellent recommendations from him. I will happily recommend Inside Tech to anyone.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

2nd custom build!! ⭐⭐⭐⭐⭐

This is the second time I've looked at getting a PC from Inside-Tech. And you guessed it... I bought another custom build from here!!

This review isn't enough to describe this perfect tech business. So I will summarise it:

Communication: 10/10
Customer care: 10/10
Honesty: 10/10
Price: 10/10
Consistency: 10/10
Overall just perfect 10/10

I can't thank James (director) enough for helping me build this PC and assisting me with my millions of enquiries. Keep up the good work, I will definitely recommend your business to others and I will be coming back to buy from you again!!

⭐⭐⭐⭐⭐

8 January 2024
Unprompted review
Rated 5 out of 5 stars

What a Great Company

I came across this company on Google while looking for a new pc, i was looking on amazon and all of the bigger pc companies and nowhere seemed to do what i wanted, i was being quite fussy about what i wanted and how small i needed it to be. From their website the live support person was very helful and they guided me in the right direction while actually saving me some money on the build i had configured for myself. This was just before Christmas and as most blokes do i left it right till the last minute to order it, they built it fast and allowed me to pick it up even when they was ment to be closed. I cannot fault the PC, it runs everything i want, Max Settings at 4k, all in a case not much bigger than a shoe box, there is little to no noise. I can't fault this company and the team from start to finish they have been amazing. Thanks to all of you for you help and advice.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Best After Sales Customer Service!

I bought a gaming PC from Inside Tech in December 2022 and this year I reached out to them in September enquiring about a Graphics Card upgrade. They gave me some great advice and I got a new graphics card in December 2023. After installing it I had some issues getting it to work and I reached out again. Despite not having bought the actual card from them they got back to me straight away and after suggesting a simple BIOS tweak I had my new graphics card working.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING service all through…

OUTSTANDING service all through received from Inside Tech and I have no regrets having gone with them for my custom PC build. James and Chris were great throughout the whole purchase process answering my numerous questions about specs and components I wanted. The PC itself was delivered on time and is excellent build quality-wise and performance too has been top-notch.

I am so glad I went with Inside Tech and I've been impressed with the level of personalised service they provide. I am also glad to be able support a small UK business that delivers value as well as excellent customer service. I hope they continue providing this standard of service which is hard to come by these days. I will certainly be consulting them for all my future PC related purchases.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and Build Quality!

Just want to give a huge thank you to Inside-tech!. I have had nothing other than an outstanding experience with them. They answered all of my questions, giving it excellent customer support, superb shipping, and of course the final product and build quality is amazing. I purchased a small form factor pc through them and they have managed to fit everything for a high quality pc build in such a small case. I would HIGHLY recommend them over some of the competition just on their service alone. Don't think twice, buy from Inside-Tech.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish
Great experience, awesome machine way beyond what
I imagined
build quality is next level everything used is of high quality no cheap components
Was cheaper for these guys to build it than buying all the parts my self
Cannot thank Chris and inside tech enough
Added bonus even delivered my new pc on a Saturday
Many thanks 👍

16 December 2023
Unprompted review

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