My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The computer is very well built, with meticulous attention to detail (e.g., cabling, ventilation, etc.). The package includes adequate protection and cushioning in all critical areas. The BIOS was con... See more
My son is delighted with his gaming PC! I was impressed with the company and product aesthetics and functionality. It’s also great to use refurbished tech for money savings and the environment wh... See more
Absolutely first class service from Inside-Tech. Very timely replies to mails and going the extra mile to offer all assistance necessary. Well done , all customer service should be like this. Thank... See more
Company details
Written by the company
Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.
Contact info
38 Croydon road, BR3 4BJ, Kent, United Kingdom
- 0800 0096084
- info@inside-tech.co.uk
- www.inside-tech.co.uk
4.9
Excellent
282 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely helpful team
Extremely helpful team. In this instance they weren't able to repair my equipment as it was too far gone, but they were able to salvage the bits that were working and incorporate them into a new unit rather than replace everything.
Delivery was very quick, with unit packed securely.
6 March 2022
Unprompted review
Fast and simple
Great, fast and simple website to work on. Delivered by the date asked and was packed very well. PC works excellently, and is built excellently, Thanks for a great experience.
14 February 2023
Unprompted review
Inside Tech gives me the best advice…
Inside Tech gives me the best advice for what I need and provides extremely high-quality of Mini Gaming PC at a very competitive price. I will definitely suggest others choose Inside Tech for their PC system.
11 February 2023
Unprompted review
Bought a mini NUC from inside-tech
Bought a mini NUC from inside-tech. Although there was an initial delivery issue, James was on it immediately and collected the incorrect one and delivered the correct one within 36 hours. The kit is very good for the price. Their fanless mini pc's are also great value for money and silent. The NUC i bought isnt silent, but the fans are relatively quiet, so cant hear them when playing movies connected to a TV (for example). I'd definitely buy from them again, and love the fact they are a small UK company.
8 February 2023
Unprompted review
Great after sales service
Great after sales service. Got back to me really quickly through the online chat function and WhatsApp
19 January 2023
Unprompted review
Excellent service for new computer
Was looking for some help with a specific new machine and had struggled to find a company that could do it. They were very responsive and helpful from the beginning. Gave excellent advice about what I should include and did the work quickly. The after sales customer service was also very fast when I had questions. Would highly recommend!
20 December 2022
Unprompted review
Great experience and service
Great experience and service. Would definitely recommend again and again.
9 December 2022
Unprompted review
Absolute tech fans dream!
Absolute tech fans dream! Super nice staff. Highly recommend
3 December 2022
Unprompted review
Excellent guidance and services
Excellent guidance and services; high level of customer satisfaction, will recommend!
Thank youu, Inside tech 😊
2 December 2022
Unprompted review
Wonderful quick service I love my pc…
Wonderful quick service I love my pc such great value too
26 November 2022
Unprompted review
Great experience and service
Great experience and service. Would definitely recommend.
17 November 2022
Unprompted review
Great value and Service!
Ordered myself a new Office PC as I wanted something small and quiet, these guys have quite a few different ones to choose from and their pricing is pretty good compared to other similar sites.
My order arrived quicker than expected in a well packaged amd protected box. Very happy with my new little system, I've never seen a spreadsheet open so fast!
Would definitely recommend.
2 December 2022
Unprompted review
Great advice and excellent service…
Great advice and excellent service completely satisfied will recommend
Thanks
Inside tech
2 December 2022
Unprompted review
Perfection ✨
Packaged to perfection, all running nicely. Very helpful and friendly. Happy, happy, happy. Highly recommend 10/10 :)
2 December 2022
Unprompted review
5 Star Service
Chris and his team are incredibly knowledgeable, professional and friendly.
They worked with me to select the best suited components for my needs whilst also creating the smallest form factor PC with the GPU I wanted.
The PC runs quiet and cool and their prices are competitive.
I would highly recommend using them and will be back when it’s time for an upgrade.
31 October 2022
Unprompted review
Exactly what I wanted for my music recording.
Delivered ahead of schedule.
Plugged everything in and pressed go. All worked. Bought for music recording so needed to be quiet.
It's quieter than a door mouse with slippers on. Brilliant. Nice and small. James helped me to set up a second drive. Very friendly and helpful as can be. Lifetime support as well. Perfect.
2 December 2022
Unprompted review
Some underpowered machines
Selling mITX machines with 12 cores, 64gb RAM and SSD with 150W PSU, then saying system failure and OS corruption within hours of use is random and not a hardware problem.
No mention of power rating on site, power draw untested, and no PSU upgrades available.
12 November 2022
Unprompted review
Reply from Inside-Tech
Hi luke, sorry to see this, after our conversations it is a bit confusing.
What anyone should take away from this review is that if they ever have a problem with their system, whatever that issue might be, we will always recommend a quick resolve for you and if you do not want to / it does not resolve your issue we will always take your unit in without quibble and refund you, hopefully this might in turn reassure you as this is ultimately what happened with Luke.
Series of events:
You yourself attested there was no issue related to our building it and for that exact reason you said it was not our fault but just dumb luck as an issue occurred when you installed something. In fact without our prompting you said it would not be a negative review for us. (Hence the confusion in finding this review)
We agreed to take the unit back in for a refund without question after suggesting you might be able to reinstall windows and the issue would go away but you did not want to which is fine! We received the unit and confirmed the issue to be a corrupted file system, we performed a clean install of windows and the pc was then fine.
We are sorry this seems to have raised your suspicion but that is exactly the nature of the issue, we genuinely resolved it within about 2 minutes.
That said we still accepted the return without question and refunded you so there would be no reason to find this suspicious, we didn't use it as an excuse not to refund you for example, we simply explained what it was after when you asked.
It is also odd as we explicitly said we perform a 24 hour burn in test when you mentioned you felt it could have been the PSU so why are you saying power draw goes untested in your review? This is a low power fanless system - the PSU is adequate, it is a power brick much as you would see with a laptop.
We do not offer alternative power supplies in this particular product as they are not compatible with the chassis. However in our other fanless units we do offer up to 600w fully fanless PSU or up to 1000w Semi Passive PSU, not that the chosen PSU negatively impacts this unit but if you had communicated your preferences prior to purchase we could have advised on an alternative unit that housed a beefier PSU for you.
Upgrades are available, depending of course on the specifications you select as the units are configurable on our website you can see all the options available.
(EDIT: This will read oddly as the customer consequently updated the review to remove the error and made it more about the PSU after our reply as you can tell due to it now mentioning the psu 4 times) I wouldnt normally correct you but as its pertinent to upgradability which you noted as a negative - your system was an ITX not MATX, you had already selected 64GB RAM, that is the most an ITX can take. We do offer MATX systems should you have felt that more RAM would have been required at some stage and indeed far more powerful fanless systems, I just wish you mentioned that is what you were seeking.
Have three of Inside Tech computers
Have three of Inside Tech computers. They take several weeks to come, but they are built to your spec. I have a handheld size one for attaching to a telescope for control, and two fanless computers. All are excellent and do exactly what they say on the tin. The silent PC's are brilliant, although I have not tried the highest speed version, but the i7's are plenty fast for general use, and photo production. Get a quiet life and buy a fanless PC!
8 November 2022
Unprompted review
All round excellent service and product!
Excellent pre-sales service giving some advice about ordering and delivery. I've now received my mini PC and extremely pleased with the customer service, price, build speed and quality. Windows 11 started up immediately and there was no "bloatware" to be removed so up and running in no time. Thanks to the team for a great job!
5 September 2022
Unprompted review
great value and a really good after…
great value and a really good after sales service, and very easy to deal with .
25 February 2022
Unprompted review
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