Inkntoneruk.co.uk Reviews 

5,791
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and reliable delivery service, noting that orders often arrive quickly and in secure packaging. People also appreciate the highly competitive prices and great quality of the replacement products, which consistently work perfectly. However, some reviewers were not happy with delivery times, mentioning that shipments occasionally took much longer than promised or lacked proper tracking updates. A few other people also felt that customer support and return processes could be difficult when dealing with incorrect or incompatible items. Reviewers noted that resolving these specific issues required extra effort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items fit printers without any issues... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt... See more

Order

Consumers find order experiences to be mixed, with some reporting easy website navigation, quick payments,... See more

Service

Customers report widespread satisfaction and appreciation regarding the service provided. Consumers... See more

Price

Users describe positive interactions with price, highlighting excellent values and competitive rates on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

Good quality print rolls supplies at a competitive price for my Brother QL-820NWB. Free delivery, print rolls tested and worked perfectly very happy and have re-ordered further supplies from Inkntoner... See more

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,791)

364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service.

22 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

the 304xl 2-pack are in the printer and…

the 304xl 2-pack are in the printer and working

19 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

As good as usual

My regular order is recorded on their site and so re-orering is easy. The ink is first class and delivery pretty good.

21 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Bought a waste cartridge for a canon…

Bought a waste cartridge for a canon 4050 advertised as in stock at start of June, received email immediately after purchase to say out of stock and will be dispatched 5-7 working days. Emailed after that had elapsed and they said 23rd June. Waited till 2nd July and still no word. Refunded requested and says it will be 5-7 days for the refund. A month of waiting and miss communication. Would avoid.

3 June 2026
Unprompted review
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
The product you ordered is an unusual and rare item which is not produced in large quantities and produced by very few manufacturers. As such there was a delay in supply being available. Please accept our apologies for the inconvenience caused.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise. Your refund has been processed and will show at your end imminently.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5751 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Great service an good value

Great service an good value. Very efficient and easy

21 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Pleased !

As always arrived in good time with everything as requested, thank you.

19 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 2 out of 5 stars

Disappointed

For our second order in a row you have been unable to supply what we ordered when we ordered. Other suppliers do not seem to have this problem.

25 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
There was indeed a small delay due to Canon not producing enough of the product you ordered to meet demand. Please accept our apologies for the inconvenience caused.
We can however see that your order has been delivered.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5748 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Great service

After having issues with a different company, the customer support from InknToner before purchase was very good. Toner arrived quickly and no issues. Would recommend

17 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Canon printhead

Ordered a printhead for canon printer. Very happy, working perfectly , like a brand new printer!
Arrived well packaged.
Will definitely use this supplier again if I ever need another one.

27 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

good price

good price, delivered as promised.

18 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Excellent compatible Samsung Toner Cartridge

Bought a value compatible Samsung Toner Cartridge recently. Easy replacement in my printer and gives an excellent print out. Excellent delivery and service, thanks!

13 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great service

Great service

19 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great Company.

Great company that I have purchased from for many years.
High quality products.
Good prices.
Excellent customer service.

25 May 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great product very fast delivery will…

Great product very fast delivery will use again

10 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, goods were as described and arrived on time. No tracking of exactly delivery time DPD style

16 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Simple order but for an older printer…

Simple order but for an older printer thank you for assistance

16 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great service

12 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

good service, good prices

Nice company, good service, good prices

6 May 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

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