Inkntoneruk.co.uk Reviews 

5,791
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and reliable delivery service, noting that orders often arrive quickly and in secure packaging. People also appreciate the highly competitive prices and great quality of the replacement products, which consistently work perfectly. However, some reviewers were not happy with delivery times, mentioning that shipments occasionally took much longer than promised or lacked proper tracking updates. A few other people also felt that customer support and return processes could be difficult when dealing with incorrect or incompatible items. Reviewers noted that resolving these specific issues required extra effort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items fit printers without any issues... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt... See more

Order

Consumers find order experiences to be mixed, with some reporting easy website navigation, quick payments,... See more

Service

Customers report widespread satisfaction and appreciation regarding the service provided. Consumers... See more

Price

Users describe positive interactions with price, highlighting excellent values and competitive rates on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

Good quality print rolls supplies at a competitive price for my Brother QL-820NWB. Free delivery, print rolls tested and worked perfectly very happy and have re-ordered further supplies from Inkntoner... See more

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,791)

364 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not so Easy to see

I ordered from this company because the information indicated that the item I wanted was in stock. I checked several times and I could see where it states that they don't have the toner. After they took the payment they contacted me to say that they were out of stock. I would not have ordered anything if I had known that they didn't have the item.

13 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. When you placed your order the product did not show as in stock, which is why we immediately sent an email to reiterate the situation. Please be aware that you can cancel at any time, but unless we hear from you otherwise we will deliver as soon as we can.
98% of our orders are delivered within the stated timeframe.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5733 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 4 out of 5 stars

Dispatched quickly

Dispatched quickly, good product,good price, efficient response

5 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

It was painless

It was painless, fast and efficient. No problems or hang-ups, just good service.

4 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars

I had a problem with one of my…

I had a problem with one of my cartridges and it was sorted out swiftly

2 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Delivered quickly.

Delivered quickly. Installed the cartridge and it worked without any problems

6 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

On time and efficient

On time and efficient. Thank you.

5 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

No problems,

No problems, I have used this site many times and have always received the best service. Thank you.

5 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

My Go-To supplier for cartridges

My Go-To supplier for cartridges

Great service and great prices!

4 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivery was within the quoted time frame, whats not to like.

3 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

First rate company ,3rd time of placing…

First rate company ,3rd time of placing ink orders excellent service

3 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Brilliant

Brilliant, fast and efficient service at a good price, as always.

2 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great product at a good price

7 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

You ask me to score the product and…NO DELIVERY OF GOODS

You ask me to score the product and delivery etc. I have to recieve the goods - so how can I give you a positive rating?
Please advise on when these goods are to arrive?

3 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. The Royal Mail tracking shows that they attempted delivery but the address was not accessible.
Take a look here - https://www.royalmail.com/track-your-item#/tracking-results/320271483000746E51A9D
Hopefully they will attempt delivery again today and will be able to gain access.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5717 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

I was pleased with the service

I was pleased with the service. My order was fulfilled promptly.

29 April 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars

Good service once we got over the fact…

Good service once we got over the fact that the order was in "picking" for 3 days. Very good service from Aleena, who resolved the issue.

23 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars

asy to order

asy to order. Easy to find printer make and model

21 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Prompt service

Prompt service, cheaper prices than originals.

28 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars

Order came quickly just no email or…

Order came quickly just no email or communication regarding delivery.

29 May 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!
Please note that all order related email communications, including order confirmation, picking, and dispatch notifications, are sent automatically. Unfortunately, some or all of these emails may occasionally be filtered into your junk or spam folder, so we recommend checking there if you have not received them.

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