INKA - Original Equipment Reviews 

428
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving orders, often waiting weeks or months beyond advertised delivery times, with some never receiving products. People frequently experienced a lack of communication, noting that emails were ignored, making it difficult to get updates. Consumers often struggled to obtain refunds, many resorting to banks or PayPal to reclaim money after long periods of company silence. However, some customers praised the product quality, describing seat covers as well-made, durable, and fitting perfectly, enhancing vehicle interiors. Conversely, a small portion of people received products with missing parts, incorrect items, or experienced poor fit, sometimes covering safety features.

What people talk about most

Order

People report negative experiences with order, with many customers expressing significant dissatisfaction due... See more

Product

Customers had ambiguous experiences with product, with many expressing significant dissatisfaction regarding... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting long delays and... See more

Response time

Reviewers express widespread dissatisfaction with response times, frequently reporting a lack of... See more

Delivery service

Consumers find delivery service to be consistently negative, with many experiencing significant delays far... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered complete front row seat covers for my Discovery 4 on 11th Jan 26. Order confirmed, then no further correspondence. Emails asking for updates were ignored. Covers delivered out of the blue 11... See more

Rated 1 out of 5 stars

Worst company I have ever used, took over 12 weeks for delivery, communication is dreadful. Was promised 10% back if I wait for the cover when I asked for refund. Like an idiot I waited, now no refund... See more

Rated 1 out of 5 stars

God awful company. Ordered a set of seat covers for my new van. Ended up getting a refund after 2 months of waiting for my product without any result. I was in contact with their customer services m... See more

Rated 1 out of 5 stars

Horrific company, Avoid at all cost. Lies after lies, Why are they taking orders for goods they can't supply. Promise after Promise but no seat covers , I've got a new van with dirty seats due... See more


Company details

  1. Auto Parts Manufacturer

Written by the company

Inka is a dynamic lifestyle brand specialising in tailored, premium-quality vehicle seat covers & floor mats. We draw on our heritage of combining quality and fine craftsmanship with innovation and exquisite design to create our own quintessential style that is specifically engineered to be fit for purpose. Our premium quality products offer longevity and authenticity by being at the cutting edge of engineering, design, and styling, utilising the finest high-performance materials available today. Our sister company Auto Kit International Ltd is a well-established supplier of high-quality leather trim and tailored interior accessories for leading car manufacturers’ including Jaguar Land Rover, Mercedes-Benz, VW (Volkswagen) , Nissan, Renault, Ford, Man and Audi. This has given Inka access to the original equipment specifications and materials used during manufacture ensuring our products consistently exceed expectations. Inka tailored seat covers are designed & tested with safety as the highest priority. Our tailored seat cover range is designed to allow normal air-bag deployment and accommodate ISOFIX where applicable. OUR MISSION: “TO BECOME THE GLOBAL CENTRE OF EXCELLENCE IN THE: DESIGN, DEVELOPMENT, MANUFACTURE & RETAIL OF BESPOKE SEAT COVERS FOR THE TRANSPORTATION SECTOR"


Contact info

1.5

Bad

TrustScore 1.5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 week

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1.5

All reviews

(428)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking company

Shocking company, no phone, no email replies. Thankfully my bank refunded me, but if not I would have been £100 out of pocket for some none existent seat covers. If you read this and still order from these people I have no sympathy

5 March 2026
Unprompted review
Rated 3 out of 5 stars

Overall the order took 8/9 weeks to…

Overall the order took 8/9 weeks to complete, when l ordered, it was highlighted as a stock item , l then paid i did email a couple of times, and always got a reply back, My order was for Ford custom seat covers, and I have to say the are brilliant and well worth the money, if you can wait then fine.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Been Waiting nearly a month

Been Waiting nearly a month, told they were in stock, then told it was down to high demand. Then told they would be dispatched last week. Company not replying to my emails.
Paid with visa debit card can anyone tell me how to get a refund please.
My seats are getting ruined and my mental health is struggling.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Nothing arrived

Placed an order though nothing arrived, chased after a week to be told high demand and production is running behind. Left it for another week, contacted them again only to get the same response. Got a full refund through my credit card company. Total waste of my time

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service , item not received after 2 months , fobbed off with "it's in production".. waiting for refund

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company, been waiting over 2 months for some seat covers and all I get response is we’re really busy, we’re on back order, we’ll be posting this week. Blah blah Lie after lie. Don’t waste your time
On this company.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could review the seat covers

I wish I could review the seat covers, but unfortunately they seem to exist only in the same dimension as Bigfoot and honest tracking updates.

I ordered Ford Transit Custom seat covers and… nothing. No delivery, no updates, just vibes. When I requested a refund in January, I was repeatedly assured the covers were “on the way.” Spoiler: they were not. Instead, I was given a tracking number that appeared to be more fictional than factual, followed by blame being shifted onto the courier.

After three months of chasing, I finally received a refund which, to be fair, is the only thing that actually arrived during this entire process.

If you're looking for seat covers, I’d recommend somewhere that sells real products with real tracking numbers. If you're looking for a long-term pen pal who specializes in excuses, Inka Corp might be your place.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give them one star

I wouldn’t even give them one star , I ordered seat covers over a month ago and when they finally said delivered they had apparently been signed for by someone I’ve never heard of! ONE BIG SCAM stay away

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Stunning seat covers.

I bought a set of bentley diamond for my transit custom over a year ago and what a wonderful product it is.
Enhances the interior appearance spectacularly, fits the seats like a glove and has proven to be extremely comfortable and durable.
Delivery was as stated at order with no missing pieces.
A fantastic product, thankyou Inka.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered my Vw crafter seat covers in…

Ordered my Vw crafter seat covers in September 25 now in march 26 still not received all I see is your package is expected with us at Royal mail but they’ve still not received it . I’ve being told they must be lost in transit . I’d be happy with a refund at this point but I just don’t get any reply

22 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered seat covers in 2nd January 2026

I ordered seat covers in January. In March I asked for money back. No communication from them for a month, you can't ring and speak to anyone, no one answers emails for weeks. Oh and then its they are lost in transit. Got hold of paypal to report and someone rung to say order will be with you next week, nah ill have money back. Ordered from CARMATS and they arrived in 2days. Personally I would go elsewhere if you want them in a week.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Appalled at the customer service

Appalled at the customer service. Order covers on the 29th January and have still not arrived. I get in touch with them for them to say its delayed or it has been sorted now. Still nothing. If you want a quick service then stay away

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Told me a pack of lies to buy time

Ordered seat covers a month ago I emailed them after 2 weeks and was told that they had just checked and my order had just gone into production , ok I thought , that’s fine , another 2 weeks go by I emailed again but this time I was told that they have a backlog from Christmas and they have a strict order in which they process the orders , don’t bother with this company , waste of time

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered seat covers on the 19th of…

Ordered seat covers on the 19th of December 2025 still not arrived and we are now into march emailed today for a full refund saying “in stock” on there website absolute joke and at £399 certainly not cheap

1 March 2026
Unprompted review

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