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HondaPartsNow.com Reviews 

3,399
•
TrustScore 4.5 out of 5

4.3

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,530 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, helpful vehicle diagrams, and the incredible ease of navigating the online catalog to find genuine parts for their vehicles. People also note that packages usually arrive remarkably fast, carefully wrapped to ensure everything safely reaches them in pristine and secure condition. However, some reviewers were not happy with receiving incorrect items, noting that occasional mistakes in order fulfillment cause significant frustration. Consumers also mentioned difficulties regarding unexpectedly high shipping fees, expensive freight costs, or frustrating transit delays with certain deliveries.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly, fit properly, and match... See more

Delivery service

Consumers find delivery service to be positive, highlighting that parts arrive quickly and ahead of schedule.... See more

Price

Clients share positive opinions on price, consistently describing costs as fair, competitive, and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of... See more

Quality

Customers report positive experiences with quality, expressing strong satisfaction with genuine OEM... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more

Company replied

Rated 4 out of 5 stars

Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.

Rated 5 out of 5 stars

Excellent selection of factory parts. The prices are competitive. I bought a couple of other parts that were not factory from other distributers and they don't have the same quality. In fact, 2 parts... See more

Rated 5 out of 5 stars

Found the parts I needed using general search words, since I did not know the actual part names or numbers. Useful information and considerations were provided when I ordered the part. The prices se... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(3,399)

1,532 reviews in the last 12 months

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Rated 5 out of 5 stars

Best place for buying OEM parts

The ability to see the diagrams of the parts and the OEM part numbers, along with the status, if it's discontinued or not, current part number and on top of this also much lower prices than at the dealership for the same OEM parts, is the main reason that I'm a returning customer.
Ordering parts is very straightforward with clear shipping options.
Customer service is also very helpful, kind, and fair.

30 July 2026
Rated 3 out of 5 stars

Unhappy, activated carbon cabin filter not received…

I did not receive the activated carbon cabin filter but instead got regular non-carbon one. Not happy.

15 June 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi James,

We're sorry to hear the item you received did not meet your expectations.

We fulfill orders as invoiced. If you believe you received a different part than the one ordered, please contact our customer support team or submit an RMA request so we can investigate the matter.

We appreciate your feedback and will be happy to review your claim.

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