Holiday Autos Reviews 

Tytuł: DO NOT TRUST – They partner with unethical companies (Reservation PL892440150)

I booked my car rental through Holiday autos expecting a reliable service. Unfortunately, they partner with highly unethical companies like "Flex To Go".
When I arrived at the airport, the rental desk tried to force me into predatory upselling and lied about my reservation to extract more money. I contacted Holiday autos for help, but they provided no real support in the moment, leaving me stranded at the airport for two hours. They are responsible for the quality of their partners, yet they clearly do not vet them properly.
This was a nightmare experience that ruined the start of my holiday. I am now forced to pay significantly more for a new vehicle on my own because Holiday autos failed to guarantee the service I paid for. If they cannot ensure their partners honor contracts, they should not be in business. Do not use their platform!

Used Holiday Autos for getting quotes for hire at Newcastle Station and received a great price for a small car from Switch a taxi ride away but worth it for the price - £345.61
Went and had lunch and shared details with my wife. Upon my return to complete the booking, the cost for the same car from the same firm had risen to over £500.

Such a shame as they have been my go to rental car company for many years.

I used this company to rent a car for going on a trip to a wedding with 6 friends. So, we rented a big autovan. However, when we get to the actual car rental, they tell us they do not have it, they have a smaller car where we did not fit, and that the reservation did not fit what we ordered through the web. Not only that, Holiday Auto did not offered any solution to the problem nor any compensation fee. So, we had to pay a lot to rent two cars on the go, without any help from their side.

Easy to use. Lot of options (choose type of car, company, in terminal etc)

Great selection and easy to navigate system.

avery time i was up to paying it came up ERROR payment can not be taken im afarid its a fraud website

I rented a car on my name, I was there to pick up the car with our family credit card. Unfortunately they could not accept that because it was not in my name.. I had to pay 150 euros extra. I offered to pay the deposit (1700) and get it back when I bring the car... but no, not any possibility. I was with my mum, she had her creditcard, we could do it on her name, also not a possibility. The only possibility was to pay the 150 extra.
It felt like a trick. Scam. Just something to get more money.

Went to pick up my car and it was filthy inside and out. It had a horrible musty smell and had green mould all around doors and book. When complained was offered that they quickly wash it only on outside if I would wait. I would never get into that car so had to walk back to terminal and complain. Eventually got given another car. No apologies given. Disgusting service and should be illegal to be trying to rent out these old dirty cars

easy to book and prices were good

Good overview, good search funktion, clear price indications.
It gets complicated when it gets to the different car insurancens and deductibles.

Straight forward, quick results. Booking process was easy and email confirmations came through very quickly.
Good pricing comparisons showing all the options.
I would highly recommend.

Easy navigation of site. Good range of car options and price

Considering I booked a car for 9 days in August, the price was very reasonable and the booking was straightforward and easy.

Really freaked me out this time, i paid a deposit, and awaited an email to confirm, so i had no point of reference to check up on. took me an hour to find a contact number, then of course no answer. thankfully a full 24 hours later a Trust Pilot review came through and im comforted by the fact i can now see my booking

We hired a car and hadn’t seen that the small print says you have to arrive within an hour of that time, or else they reallocate your car and DONT refund you the money. Such a scam - and so unhelpful - avoid at all costs. It’s not worth going cheap for these guys!

Don't use this company they're rubbish. Booked a car in Corfu specified that it had to be in the airport, the actual company Carwhizz (carswiz!) was a 10 minute walk down a main road with no pavement in the blazing heat with a family of 4 with bags. They then tried to charge extra for being late, were aggressive and rude about the deposit and tried to charge an extra £250 insurance for a week! I walked away and booked with a decent company in the airport and then Holiday Autos refused a refund even though we never used the car. Scam companies.
GR867612470

I booked a car to pick up and leave at Leeds Station I selected the car and paid the deposit with the rest to be paid on collection. When I got the email confirmation and looked at the collection details I was shocked. The car had to be collected and returned to Manchester airport. I retraced the transaction and realised that in small print on the car selection panel it mentioned collection 67 miles away! The transaction process had automatically switched from Leeds to Manchester which you don't notice during the transaction as you are entering personal and financial details. I have of course cancelled and await my refund. I find this shocking and would say this is not only grossly misleading but bordering on fraudulent as many customers may not realise the problem until their travel plan is ruined without any financial recourse

Please be aware!!!!
Really unreliable. After i made the online car booking (Goldcar) with HolidayAutos. I went to pick-up the car and the at the office (BarcelinaAirport) when they saw my booking they said sorry we don't have any cars. I tried to contact HolidayAutos and i lost a lot of time trying to contact them and it ended with no help. They even said via email"we are sorry our position will not change" We will not give you any reimbursement of anything you lost from this incident. As a consequence of this matter I had to pay late hotel check in fee and was very stressfull to find another car rental company to give me a car. They always sayon the reviews please make a complaint on our site but they answer with "sorry there is nothing we can do"
Never HolidayAutos again.

Quick , clear and easy to book with cancellation up to 48 hours before a bonus.